Very reliable service! The driver was on time, and was very assisting and friendly. I will continue to use Viator as my TripAdvisor company
About Activity
What's Included
Includes
- Non-airport fees
- All taxes
- Fuel surcharges
Excludes
- Tolls (if applicable)
- Parking or airport fees (if applicable)
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
You will need to advise your hotel details, flight details and the size of your party at time of booking. Your transfer purchase will be confirmed within 24 hours of booking, and you will be provided with a travel voucher to present to the driver -- it's that easy!
Price is per person, based on three passengers per sedan or five per SUV.
Language Offered
Additional Info
Cancellation Policy
Reviews
I made airport transport arrangements in advance from our hotel in Old Montreal, and the booking and payment process went smoothly at first. Unfortunately, the pickup location was repeatedly zoned as downtown Montreal instead of Old Montreal. The fare difference was only $6.80, but neither Viator nor the car company could correct it. For six days leading up to the transfer, I received daily texts/emails from both Viator and the provider, and I spent an unreasonable amount of time trying to resolve the issue. Just hours before pickup, I was advised to cancel and rebook. Given the poor experience, I chose not to rebook—but when I attempted to cancel as instructed, I was told I was past the cancellation window. In the end, I had to take a taxi and did not use the service. I’m now hoping for a refund. It’s incredibly frustrating that so much time was wasted over a $6.80 zoning error that neither party could fix. This experience left me with little confidence in the reliability of Viator’s transfer coordination.
Absolutely perfect transfer. Driver arrived in beautiful SUV earlier than the appointed time, communication with dispatch was flawless, very professional.
Driver sat outside 15 min. till the valet checked to see if he was my ride. I was waiting outside with my luggage inside with my friend. The ride to the airport was fine.
Driver arrived promptly and gave us a smooth ride to the airport. Traffic was a bit heavy but we arrived at the airport in plenty of time.
Convenient and timely way to travel back to airport after our vacation. Driver was prompt and company communication was great as to our travel arrangements.
Our driver was very prompt, in fact early which was great! We had little traffic due to the early hour, and he was able to get us to the airport in plenty of time to check in, go through customs and get to our gate. Comfortable car, easy. I would highly recommend this company.
Our driver arrived on time, his vehicle was immaculate and he was very friendly and helpful. Would highly recommend.
Early pickup and helpful information. Everything exceeded high expectations. The driver knew where I needed to be left off at the airport and drove safely Nothing else to add
Family of 3. Booked this prior to departing from the states. Choice this option because of vehicle size and the amount of luggage we had. The driver was well dressed and groomed, the vehicle very clean inside and out and 4 pieces of luggage fit . Note taxis have a flat rate and Ubers are prevalent, but I wanted piece of mind. Highly recommend
They called to confirm the night before. The drivers showed up early for our 3:30am airport transfer, were helpful and friendly, and got us there quickly.
The car was on time and was immaculate. The driver was very friendly and I would definitely recommend this service.
Had a pre-booked/prepaid vehicle for pickup hotel Delta Montreal to P.E. Trudeau airport. Driver vehicle 88 was on time, despite road closers everywhere. We arrived at airport in 20 mins. On the way to airport driver was rude and bullied us. Driver keep saying should take you back to hotel because of mobility device. Kept saying need a bigger vehicle. If I take you back you will miss your flight.(mobility device is 50 lbs, size of child’s stroller) It fit nicely in the suburban. Driver kept referring to an extra charge of $45.00. Conversation was always referring to traffic closers and should take you back to hotel because of mobility device. Upon arrival driver demanded an extra the $45.00 cash. We refused to pay cash said we would pay by credit card. Driver tried to bully to pay cash said what if he didn’t have a machine. Most expense airport transfer ever. Worse experience ever!,
Nice clean car , polite driver. Good if you want a private transfer to airport. I can’t say anymore I already did above.
7 days ago I made a journey to the city of Montreal where I was welcomed by one of your drivers and taken to a beautiful hotel and then just yesterday morning I was picked up by a wonderful gentleman who spoke to me about the city and sent me off happy
Early arrival and very convenient transfer. Great value. Large comfortable vehicle to accommodate 4 people
This driver was actually early and we arrived at toronto airport early enough to endure the long line for tsa and customs
The car was on time and the driver was well dressed, friendly and a good companion on the way to the airport.
Very prompt and professional driver. He helped with our luggage and had bottled water for the trip. We arrived with plenty of time to check in and have lunch before boarding our flight.
Driver was wonderful. Very personable, professional and courteous. Quite different than my first pickup in Montreal.
Great transport! Driver was punctual, professional and friendly! Car was very nice and clean. The driver arrived early and the trip to the airport was nice.
We were very impressed by the professionalism and the car was ver clean and comfortable. The driver was very entertaining and knowledgeable.
On time transfer. Nice, clean vehicle. Good communication with dispatch but pay attention to the full tour description. Need to confirm online ahead of time and call to give specific info. Once you do that, everything works very smoothly
Csrmel is very communicative about the process and easy to access when I changed our pick up time to be an hour earlier. I will definitely use them again!! Thanks for on time pick up in a perfect large sedan for the 2 of us. We'll done!
I had three vehicles booked for 11 travelers. Flight arrived late. Drivers said had to pay extra $160 PER CAR for waiting time. Already it took one hour for them to show up and then argue on the sidewalk with them. Then, the drivers had the audacity to ask each client for a tip.
Because of the horror stories about check in delays at Tyne airport, moved up the departure time by 30 minutes (from 600am to 530am) for a 900am flight. Drivers of three cars were prompt and friendly. Lines were fiercely long going through bag security check and customs that took about 2 hours at Montreal airport. Save yourself some anxiety and go early to the airport
The driver was on time, in fact he consider in advance that we might want to leave early, and it paid off. We made it there in plenty of time. Thank you for the wonderful service.
Excellent. No problems at all. Smooth drive and arrival at airport exactly as scheduled. Driver most courteous and helpful. Would recommend this service to everyone.
Driver is very professional and on time for pickup. Vehicle is very clean and comfortable. Great value.
<p>Worked out great. Arranged this at last minute due to Uber not showing up. Would use them again. Reliable, comfortable and arrived at airport in plenty of time.</p>
<p>Made arrival easy. A quick call and driver at airport door to pick us up and assist with luggage</p>
<p>Transfer to and from hotel and airport went seamlessly. Very satisfied. It would be helpful if requirements and instructions regarding the need to contact the limo service the day before transport to from hotel to airport be underlined and in bold type.</p>
<p>Our driver had a very nice upscale car. He was on time and so personable. Fab trip to airport. Highly recommend</p>
<p>Our driver was early and even brought an SUV free of charge, since he was afraid we wouldn't fit our bags. We made great time to the airport and the vehicle was so spacious and luxurious. Definitely the best way to get to the airport after a long trip- highly recommend Carmel Limos.</p>
<p>Great service. Driver was waiting for us upon exiting the international terminal. Gave us some information of the area and pointed places of interest as we headed to the hotel in Old Montreal.</p>
<p>Driver was not aware the Port of Montreal was not in the downtown location. He indicated an additional 20 would be appreciated because of the additional distance. We feel any driver in their fleet should be aware of the location of the port, especially since we had given the location to the booking agent with Viator. Pickup was for 9:00 am but driver did not show up until 9:15.</p>
<p>Easy to set up and the driver was there on time. I would use it again.</p>
<p>Professional drive with a new SUV. On time and courteous.</p>
<p>It could have been a great experience except that our driver from the airport to our hotel made us pay $20...$10 for parking, as he claimed, and $10 for tip. We were shocked to have been charged for more money since we prepaid for our ride. Being hassled is a bad experience for tourist like us. We didn't say anything and just handed him the $20...maybe he need it more than we do. This kind of people will ruin a business. On the other hand, the driver that took us from our hotel to the airport was so prompt and polite. He didn't ask for anything so we tipped him $20.</p>
<p>Really bad service, rude chofer, he tried to charge twice the rate awful service</p>
<p>Our driver was a few minutes late and was nearly mute throughout the travel experience. It made the trip feel a little tense. The car was clean and well maintained and the chauffeur's driving skills were very good.</p>
<p>This was very good- on time, courteous. I hadn't realized, however. that it's a set $40 for a cab, which are readily available. So...it was a lot extra. But if you'd rather a car service, they were great.</p>
<p>Excellent service. Car waiting outside apartment. Trouble free journey to airport.</p>
<p>Followed the contact instruction once my wife and I arrived at Logan Airport. The wait was less than five minutes after collecting our baggage. <br/> Had to pay $13.50 in tolls which are not included in the price. Having to pay the tolls is well documented in the instructions. This was not a surprise. The amount was.<br/> Overall, no issues.</p>
Nunca me recogieron, les pedí del Aeropuerto de Montreal al hotel Me dijeron que ya habían hablado con el conductor, pues salía la reserva a la inversa y nunca se presentaron en el aeropuerto por lo cual tuve que tomar un taxi para llegar al hotel Espero me reembolsen mi dinero
Atento el servicio sin embargo al dejarnos en el aeropuerto me comentó que su JEFE le dijo que nos pidiera propina! Ya tendrian que incluirla en el costo final!
<p>Agréablement surprise je ne savais pas que sedan voulait dire limousine on se l'ait joué star d'un soir <br/> bon souvenir</p>
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