Natalia Benquet
Beautiful hotel, a bit far from everything but a great ambiance, clean rooms, great service and good food!
Serena Hotel Punta Del Este
Address: Rambla Williman Parada 24 Guest Rating: 4.3
Availability
Description
This adults-only hotel is located directly at the beach. With an amazing view, in front of the ocean, it offers unforgettable vacations. The guests are offered a place to relax with fusion and Mediterranean cuisine to delight with an incredible ambiance. The structure is a restored building from the XIX century, situated in front of La Mansa beach. The hotel is 10 minutes away from the Peninsula of Punta del Este, a tourist attraction that cannot be missed. The guests are offered sun, beach and the sea, all together for one amazing vacation. The guestrooms are well-fitted and come en suite with a bathroom.
Facilities
Pool
Spa
Restaurant
Bar
Reviews
Kailyn O'Brien
I stayed at Serena 2 years ago and had the greatest most memorable experience that I wanted to stay again when I was just in Uruguay for business this December. Disappointed by my stay to say the least.. it felt like things really went downhill, food especially. I never would have stayed here had I know the room that I booked was as small as it was. You truly could not move comfortably and the bed was a twin.. and felt even smaller. The price for the product.. not worth it. There was also mold on the shower ceiling... While the staff was lovely and helpful- the service left me disappointed more than once. I'm so upset to have had this negative experience because while I love the hotel style and beach life, I will not stay again.
Lari Duarte
The rooms are nice and clean and the view from the room was excellent. The breakfast was very good and the waiter was very friendly. But we had a few disappointments: First of all, the swimming pools were under maintenance and the restaurant was not working. At no point were we informed that these services would be unavailable, neither by the hotel nor by the travel agency. Secondly, as soon as we arrived and they noticed that we didn't speak Spanish, the guy on reception started talking very fast on purpose, laughing with the other staff too, making the atmosphere very uncomfortable. The hotel is far from the city center, but Uber works well in the area and they are very friendly. In any case, I wouldn't specifically stay at this hotel again. But the city and services in general in Punta del Este are wonderful.
Gordon Craig
Great sea side location. Staff friendly and good breakfast. However rooms are on the small side. Maintenance is an issue with damaged furnishings and curtain rail in our room. No extras...not that i expect it.Common parts seem neglected with numerous cigarette butts and litter in view. We were in a 'mid priced' room at $380 per night. One could do a lot better for this price point.
Darren Botha
We have just completed our second visit to the hotel. We found the first trip enjoyable but the second trip was amazing. The hotel is situated on the beach and we spent 4 sun soaked days lazing about while hotel staff looked after our every need. From placing sunbeds and umbrellas near the water for us, to serving lunch on the beach and supplying much needed cocktails late in the afternoon. The service at dinner in the restaurant was just as good and every moment was enjoyable. The bathrooms could be improved. We will be returning for an even longer stay next year.
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