Zipline,dune Buggy,horse Riding

I booked this in advance. Communication was horrible. I took a tour yesterday. They confirmed the reservation. They told me what time to be outside. I had a good experience. This company did neither of those . I woke up early 6 am got myself together assumed you know show up at least 10/15 minutes early since they never confirmed. I kept getting reminders from the Viator that my trip was coming up. Aid and waited in the lobby and nothing. They never showed up. I called the company they stated they did they did not have a booking for me as I sent them the ticket showing I did have a reservation. I called back. He didn’t respond then I got a text message on Viator stating that the person was coming in 15 minutes but then this guy from the company says oh can I change it for tomorrow? No, I cannot. I have plans for tomorrow This is terrible customer service. This was a big disappointment, but thank you to Vader because they handled the situation and a refund is coming to me, but the money was not the issue. I wanted to do this today so I’m saying do not book with this company.

They were right on time for pickup. Our guide, Cristianl, was awesome, spoke good English and shared lot of useful information. We were hydrated well (non-alcoholic) which we appreciated very much after a bad previous experience. We enjoyed all activities - horseback riding, zipline and buggy ride. For the buggy ride, make sure you carry a bandana with you. If not, they try to sell it for $5 each. Also, sneakers are highly recommended for this trip. The reason I gave only 4 stars is because of the condition of the vehicle we were on.

It was a great experience. Zipline, horse riding , buggies, lunch, souvenir shopping, market and city wandering, open bar all included.

Very friendly and personal staff. The views were amazing, food was delicious and it was a great adventure. Zip lines, horseback riding and dune buggies were fun, but nothing beat the hand rolled cigars and the people we met!

Amazing experiences the staff were friendly and very helpful with us trying to communicate because we are Deaf couples

Amazing experience adventures the staff are friendly and helpful trying to communicate with us Deaf couples we definitely go back one day

My friends and I took a trip to the DR a month ago and booked this tour. We really enjoyed the zip lining and buggies. The horse back riding was just ok. I’d say it was maybe 10-15 minutes that we were on the horses. Our guide was Chris. He was very nice and a great guide the whole day. He told us he’d give us a deal for a tour the next day that included atv, cave swimming, and seeing monkeys. So we book the tour for the next day and got SCAMMED! We were picked up from our resort later than the time we were told and the spent the next 2 hours picking up other people for the tour. Once we get to the place that was supposed to be doing the excursion, they only had dune buggies. We talked to multiple different workers telling them we signed up for atv, cave swimming, and monkeys and no one knew anything about it. I messaging Chris about the situation and he said we would get to do everything but yet no one knew what he was talking about when we told the workers. I even spoke to Chris’ supervisor (Robert) on the phone and he had no idea what I was talking about when I told him we booked atv, cave swimming, and monkeys. The workers at the place we were brought to, thankfully drove us 45 minutes back to our resort. Our whole last day of our trip was wasted! We asked for a refund and Chris did come to our resort and give us our money back but was pissed about it and had to tell me he borrowed the money because his boss didn’t want to refund us. He also told me how he was suspended from work for a week because of the misunderstanding. Not my fault he sold us a fake excursion that he lied about!

Driver talk too much and go too many other places that wasn’t in the form of going. Trip was long full of unnecessary stops

Tour was good. First start off by picking everyone up from hotel then horse back ride for 15-20 mins then at horse riding place they tell you about Tabacco then head to a place to show you a Dominican house followed by chocolate and coffee then you head to zip line and dune buggy. After that they take you to lunch. But you have to pay for lunch or just sit there why the rest eat. There is a photographer the whole trip taking pictures. Good trip. Javier was nice and the driver was nice idk his name.

Horse riding was very short time only about 10 mins, buggy was OK, zip line was good and lunch and the tour of the family house was good

Great experience! Would definitely book again! He ensured to give us an authentic time while there!!

The guide Cristian is a very friendly person, we had a great time with him. The zipline experience was the best one, we had a lot of fun! The horse riding was also pretty great, the cowboys were of very much help with explaining how to ‘work the horses’. The buggies could use a little upgrade but the experience was pretty fun.

Got overcharged for pictures, told that I’ll eventually get them through email, only for there to be not 1 photo of my daughter and I in the horse back riding. Just 3 of my husband. At least we got some from the ziplining and dune buggies. Also, the owner of the horses was impatient and no one gave directions on how to manage the horses. And the horse back riding was only about 15 minutes long.

Our tour guide, Elias, was amazing! Our group enjoyed this excursion very much. Book this excursion, I highly recommend it!

We had a great time on our excursions. Everyone from our driver to our camera man to our host was exceptional. We would definitely visit and book with them again.

Everyone who goes to Punta cana Dominican Republic , contacting Cristian Dior for all excursions that you want to do . His company is the best , safe and excellent services . It was a good experience for me to do activities with Cristian Dior in Punta Cana Dominican Republic . When I come back to Punta Cana , I will definitely contact you again. Thank you for your excellent services .