Airport transfer return and Soana Island trip was excellent and perfectly organised thanks to Aubain for making it so simple for us. Always in contact with us via whatapp. All made easy for us. Transfer catamaran speedboat trip and bus was excellent. Excellent service highly recommended. Franklin and Micheal were great people responsible for our transport. HIGHLY RECOMMEND
About Activity
What's Included
Includes
- Private transportation
- Wifi in the car
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
At the Punta Cana Airport we pick up all clients with a sign with their name At
(TERMINAL A )
OUR MEETING POINT IS IN FRONT OF THE BAR NAME {JETLAG }
AND AT( TERMINAL B)
OUR MEETING POINT IS THE BAR NAME REFUGIO )
AND ALSO FOR HOTEL
DEPARTURE
CLIENT SHOULD CALL US OR TEXT US ONE DAY BEFORE DEPARTURE TIME TO CONFIRM THEIR PREFERRED PICK UP TIME ) THEN our DRIVER will go to pick You up with YOUR name ON A BOARD.
Language Offered
Additional Info
Cancellation Policy
Reviews
The experience was great I was greeted with a smile . They arrived coming and going on time and accommodate me when I needed to depart early . Will book again soon !
Overall I would recommend this company for your travel needs. We used them in late April of 2026. They are in the middle of construction at the airport currently and this has created a huge traffic jam for drivers going to the pickup spot. The lady who greeted us while we waited for the driver asked us to walk a few minutes to meet him but we declined because we didn't want to walk in the sun. That was a mistake because the traffic made us wait for over 20 minutes. If we had just walked to meet him we could have saved a lot of time. If she asks you to walk to meet the driver I would accept if I were you. On the return trip days later from the resort the communication was great and the driver picked us up right on time. Glad we chose this company!
Upon landing I text to say we landed. We looked for our transport for 15-20 minutes. I asked for a pick up for 7:45 am the day before my departure. The message was confirmed received. On day of departure were arrived at the front 10 minutes early. We picked up 40 minutes late!!!! I reached out and was referred to speak with the owner. Though he was very apologetic and shared issues with the employee, I was not pleased with the service and shared with him, this is not a good look for his business.
Unfortunately, communication was very poor. I was given a photograph that I was supposed to make my way toward, however, there was utter mayhem in the arrivals / pickup area. Communication also required internet access, which I did know, or have. These things are not inherently the company's fault. However, I had had many phone calls with the company's dispatcher, explaining exactly where I was, and I was being told over and over again that both the driver and the liaison were coming to find me. It took over 40 minutes for their liaison to find me, but the driver still couldn't find us, and she even looked annoyed about the whole thing. I had just been traveling, I was very tired, and very hot, and was not super thrilled to be trapped standing on the pavement for that long. That's also not the company's fault, either. However, it is their fault that, once I was finally in the car, the driver had no idea where I was going. For these reasons, I'm forced to give a low score.
Vehicle arrived on time with polite driver and clean van. Driver responded to our initial text promptly and even set a picture of the exterior of the building where he was located located
Be sure to confirm your destination. The options in the app are not as accurate as they should be. I booked the option for “Breathless” they waited until the day of to contact me telling me that the price charged was wrong. I don’t mind paying what I owe, but business was not handled correctly. The actual cost was significantly higher than the original payment. Id rather book directly through a transportation company. Note having a hard time getting a refund for the return trip since I’d prefer not to use them.
Very prompt and easy! Would definitely use them again. This is my first time in Punta Cana and I had a really good experience.
We used Aubain for both our airport to hotel transfers and excursion in Punta Cana. They were always punctual, thoughtful, well planned, and communicative. Overall very professional and provided an excellent experience. We would definitely use them in future.
The driver was a no show. Waited over an hour and spoke to him in the phone. He had a flat and there was no backup plan. Needed to get a taxi.
Safe, prompt response to messages and clear instructions from driver, Christopher. Our flight was delayed but messages were always acknowledged. Modern, clean shuttle. Driver engaged in conversation with us and gave us DR history along our route.
We had an excellent experience hiring the Aubain team. We were met at the airport promptly and transported to our hotel smoothly. During the ride, my son lost his earbuds. I reached out to the team which found them and returned them to us upon our transport back to the airport foe our departure. Honest, reliable, great communication. I would recommend this company to anyone. Thanks again for the great service
Schedule to be picked up from my hotel to be transferred to the airport, and no one came. I had to order a taxi, so I wasted money using this company.
Awesome transportation service. He always stood in contact and was easy to get a hold of either through the trip advisor messaging system or the cell phone number he provides so it’s easy to just text or call him. He was always on time and very polite. Thanks again!
Christopher did a great job getting us to our hotel. We got moved to a different flight and arrived about 3 hours early. Christopher dropped everything and came and got us within 30 minutes. We took the "free" shuttle from Riu for our trip back and regretted it. Waited around at every Riu hotel and eventually got dropped off at the wrong concourse. We will be traveling with Christopher BOTH ways next February when we return!
The driver was professional and prompt. All we had to do was text the driver on WhatsApp and he came right away. Friendly driver and great conversation. We were so satisfied, we booked him for the ride back to the airport. Definitely will book them again next time I come.
This has got to be one of the most unorganized shuttle services from the airport to the hotel resorts in Cap Cana. Today 04/26/25 was told I’d be picked up at 1100 but driver didn’t show up until 11:29. No call to say I’m running late, sorry for the inconvenience. Wouldn’t recommend this company because they are totally unprofessional and drive and in dated vehicles.
Christopher was amazing! My husband and I were on our honeymoon and Chris made the trip great to begin with! He drove us to our resort telling us about the city and even pulled into downtown punta cana to show us some local spots! He was communicative even when we had difficulty finding each other at the airport. We randomly called him for a transport elsewhere and he was available and so cheerful! We will ALWAYS use Christopher when we travel to Punta Cana!!
Chris was very nice. He took us to a gift store to get some souvenirs for a great price. He can help you book your excursions. Ask for Chris! Definitely recommend you book!
My bf and I went on vacation and we used them for transport back and forth to/from the hotel. They got us there safely and we loved our driver. We recommend them.
Chris is amazing he took care me and my friends really good ! He did everything to make us happy. He’s a really great driver. If you guys ever need a driver, please hit up Chris. He gave us no problems. He did everything to make us happy.
Chris was amazing. Will be booking with this company again when we come back in August, we are picked up and dropped off on time. I had the best experience with Chris and Jeannie.
Would definitely recommend! We use chris’s services every year and he has reasonable rates. Easy to communicate with.
The Best part of our trip to Dr was having safe & reliable transportation anywhere we wanted to go from pickup at airport to drop off to airport.Our Driver Christopher was the best! we are pleased with his services! He is personable young man who communicates well with my hubby and kids,His van is air conditioned we preferred the fresh air he obliged us. I recommend you book him for All your travel needs!
The Driver Chris was amazing . Arrived on time and made sure to explain different historical facts about the island. He recommended some tours for us to take while on the island . Overall we had a great experience and will definitely book with them again.
Christopher was very friendly and knowledgeable. Worked with us when things changed. Prompt on picking us up. Wonderful to talk too.
Jenni was very attentive that I arrived at the airport and was waiting for us outside. We only waited a few minutes for Chris to arrive. Chris was a great driver and very nice and friendly. When it was time to pick us up after our vacation ended, our requested time was easily accommodated. Once Chris picked us up to take us to the airport, we asked him to stop by a Dominican restaurant to try a few fry foods and he did not hesitate to recommend a place that was along the way and take us. He made us feel valued and went above and beyond to make us happy! He even made us feel sure we had plenty of time to eat and arrive to the airport. I am very happy that I book my transfer with Aubain and would definitely use them again in the future! Thank you to Chris and Jenni for such a great experience!
Fantastic transport from the airport to our resort. Christopher was waiting for us upon our arrival. He was very friendly and gave us lots of info about the Dominican! I highly recommend using them for your airport transfers!
Good experience with this company. Reasonable price for a late evening trip from the airport to Bavaro. Our driver, Cristofer, was careful and considerate and speaks English.
Do not trust this company with transfers if you have an infant or small child. Our package came with a free transfer but we wanted to ensure that our infant son would have a secure car seat. So we booked this company as their website advertises car seats for children 0-36 months. Prior to our travel, as well as on the day of travel, I confirmed that the car would have a car seat for a 4 month old who weighs 14 lbs. Every time, the answer was “yes yes.” On arrival at the airport, the driver said he had no car seat at all. He was waiting to see the size of the child. If “old enough” he would have pressured us to just drive without one. When he saw our infant, he went around the airport trying to find a car seat. After 15 mins, he found a car seat for older children (claiming that infant car seats did not exist in the Dominican Republic). He then made no effort to install it. My wife spent another 20 minutes fighting to install it, in the heat, after a long flight with an 11 pm arrival, while we were caring for our baby who had to be fed and changed. For the return trip, the driver “compensated” us for our troubles with a $6 discount. He then arrived with an infant car seat (which yes, does exist in the Dominican Republic). He was very proud of himself for finding the car seat, but again, did nothing to help install it. After a further 20 minutes in the heat fighting with it, we concluded that it was incompatible with his car that did not have proper over the shoulder seat belts. We were forced to hold our baby in a carrier as he drove to the airport. This was not safe. 1 star is for his actual driving, which was fairly safe.
My tour guide was very knowledgeable and friendly. The ride was great from the airport to my resort.
The Private transfers From punta Cana Airport To Bavaro Hotel Punta Cana . The Driver Christopher was great. He was helpful made me feel comfortable after a long flight Van is very clean lots of room . He also gave me some information about the sites & tour . I did use his service roundtrip transportation and booked saona island tour without hassle and at the proper rate. Very satisfied with the service. I highly recomend it
Christopher was excellent at communicating with me. He was courteous, patient, prompt and polite. This was my 2nd trip to the DR and a better one thanks to the professionalism of the team.
Absolutely horrible. Tried constant contact with the company to confirm trip, no answer. I confirmed with the owner finally the day before departure through WhatsApp and told them my pick up resort. Day of, we're in the lobby at 1130 for a 1200 pick up and no one's there. 1215, then 1225, now 1235 owner finally answers my messages on WhatsApp and said the driver was there and he was at the WRONG RESORT. Confirm resort again, 20mins later, still haven't arrived, called again said the driver was there and he wasn't, again at the WRONG RESORT. It's now after 1pm flight leaves at 3pm and still have to go through lines for customs. Long story short, we had 10mins to spare bedoee boarding and will NEVER book transfers with this company AGAIN!! HQT showed up on time and that's who I'll be using from here on out.
Great company, which gives you WiFi in the van, air conditioning, etc. Friendly staff; will book again.
Mr. Kalcy sent a message (via whatsapp) to let us know who he was and to confirmr that he was there. He met us outside the airport and was very personable. We were able to get a bus to ourselves (for a family of 5). Transport was very affordable!
Return trip to Punta Cana airport was flawless! Aubain was at our hotel early and waiting for us and our driver was awesome . We pre arranged a round trip and it was a private van- didn’t want to stop at multiple hotels - very affordable for round trip and better value than bus/taxi- if you want hassle free they are you best option!
The ride was smooth and the driver was on time. Wasn’t expecting the type of van that I got picked up in, but he got me to my resort quick.
Unfortunately our transfer experience was awful. We had prepaid for child car seats which were not present when the van arrived. We then had to wait an additional 30 minutes for the van to return with one car seat and not the other 4 we paid for. Terrible!!!
We had booked our airport transfer with tbis company. Everything went smoothly. Contact via whatsapp was easy. An agent responded quickly. We were picked up from the airport on time and also from the hotel on the way back. I can recommend them to anyone and will book with them again on our next trip to Punta Cana. Thanks, Aubain.
Very helpful Group. Communicated very well and helped us with travel at any time at a reasonable price. Very clean vehicles as well. Highly recommend.
The communication was great! I appreciate the driver and staff reaching out to me the day before my arrival to confirm all of the details. We got to our location quickly and safely. 10/10 recommend!
Would like to start by saying that their service are amazing and we felt safe the whole time we were being Transfer from Airport to Resort
Hector Jr. was super friendly and very helpful, he took us and gave us suggestions for a unique experience in Punta Cana. Excellent service!!
Junior was on time and courteous throughout. Was easy to book and great communication throughout our trip! Will use again when we come back!
Highly recommend Aubain Tours and Transfers for round trip transportation between PUJ and Bavaro beach. Hector was a great driver.
Junior was an awesome driver for our transportation to and from hotel. Christopher was awesome with helping with our transportation and excursions. 5 stars. Highly recommend.
Took a trip to and from the airport. Excellent service with a very comfortable ride. Super nice guy and overall a great experience.
Friendly service and on time! Reasonably priced. The private transport was clean and with air conditioner. Highly recommend!
Best shuttle/taxi service ever! Christopher and our driver were super kind, professional, timely, and reliable. We booked transportation TO and from the resort/airport with them. As a group of young women travelling, we felt very safe! Highly HIGHLY recommend
Monday through Friday 9 am to 7 pm EST
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