Fast, efficient and good price. Only problem resort worker tries to sell you tours. Would use them again
About Activity
What's Included
Includes
- Transport by air-conditioned minivan
Excludes
- Gratuities
Departure & Return
Departure Point
- The schedule and pickup point for your excursion will be confirmed within a maximum of 48 hours after your booking is received. You will receive a confirmation email with all the details from the address: reservations@graylinedr.com . Please make sure to receive this email and check your spam or junk folder if you do not find it in your inbox. If you need assistance or have any questions before or during your experience, you may contact us through the following channels: • WhatsApp (available for chat support): +52 998 246 0356
Itinerary
After finishing the immigration process, you can go to our service counter, in terminal A you can go to counter #34, in terminal B you can go to counter #31, our service agent will take you to the assigned bus.
Meet your driver, then board your air-conditioned minivan and travel to your destination.
Language Offered
Additional Info
Cancellation Policy
Reviews
Pick up at the airport was easy and pick up from hotel was smooth. Air conditioning good music…..I’d book again
Was waiting in van for over 45 minutes before we actually left the airport they were looking for other guests to go in van. Did not like the whole experience of looking for the desk number. People in line covered the numbers and took a long time to registet. Driver was excellent.
Had 1230 reservations to be picked up at hotel and brought to airport. Got a call at 1130 from front desk that our ride was there.we were not ready as our reservation was at 1230.went to front desk at 1215 and was told that the driver had left and said he wasn’t coming back.Had to take taxi to airport. STAY AWAY!!!!
Got delayed by customs, and my pickup time got pushed back. They were very understanding. The driver who took me to the hotel was unsure of the location, but still stayed with me during the time I was actively looking for the place to make sure I was okay, as it was already late at night.
Fast friendly service easy to find kiosk. Vehicle was clean and comfortable. The driver was informative and courteous
Do not book with this company my ride never came and when I reached out to customer support they were no help
Very efficient communication about pickup location. The driver was excellent. The experience was fantastic especially since the airport was crowded.
Booked Punta Cana to Airport on Jan 1. Drive was very smooth and quick. Very pleasant and friendly driver.
I booked a round trip pickup, and My pickup from the airport to the resort was extremely easy. However, my driver never confirmed my pickup to go back to the airport, so when I reached out I was told sorry you have to taxi, contact the booking service and figure it out. I think because I didn't book any other excursion through him that he tried to sell, he didn't find it worth it to finish the commitment.
My driver was good, but overall the company give him the wrong directions having us get turn around multiples making a 10-15 min ride turn into an hr long ride. Just wasn’t professional at all.
I had an excellent travel experience with this service provider. They picked me up at my door as scheduled. The driver was very pleasant and provided me the Wi-Fi password so I could stay connected during my travel. When I arrived at my destination he opened the door for me and retrieved my luggage. I highly recommend this company if you need transportation during your stay in the Dominican Republic.
They never showed up, I was stranded and had to take taxi thinking maybe they were late. They had my number and didn't attempt to contact me. I called every number listed and texted all of them. No response. I was scared that I was going to be late and in fact showed up 30 mins before my reservation. Couldn't find them and walked up and down the shuttle area, which is small, for 40 mins
Transportation is for a fair price, they were there in advance, vehicle was very clean and driver was great !
The operator was responsive and accommodating. We were picked up early, the driver was really nice as well. The best value for your money!
Very convince that you could just go find the travel companies at the exit of airport. Furthermore, the guy on the counter speak fluent English and they have a list of guests. I have wait for about 10-15 minutes in the van then we are heading to resorts.
This is the best shared transportation that I ever had. The price was amazing, as private ones to/from airport are at least $35+. This was $12 round trip! They were flexible as my flight got delayed, but they were available as soon as I landed. The car was air conditioned and clean, and I was the only one who arrived at the time so I had a whole car to myself! They also offer wifi in the car. My only concern was that it was hard to locate them once I landed and I had to ask random drivers as they did not have my name in a sign or they did not message me where to meet them. They are located outside the airport doors as part of the tour/transportation companies. Other than that, no issues. I am definitely booking this company again and would recommend them to everyone!
Don't bother with this company they never showed, and when called the direct local number a rude representative asked me why am I calling them and said I'm late, which I informed them no I'm not late you drive her still has never shown. After giving confirmation number the representative says he doesn't see it and suggested I pay for a taxi to get to the airport.
Had to wait for a little but it was worth it for the price. First counter in terminal B. I would use their service again
Super to get from the airport not only to the big resorts. It took them a while to find a driver and to find out, where exactly we wanted to go. But they made sure we got here safe and without asking the driver even waited for us to get into the place. Thanks!
Frey Line was difficult to find in the airport. Had to wait 1 hour before the bus go. Except this, good for the price.
Had to deal with a couple of hiccups, arriving and departing Punta Cana airport. The tour line name was different and it wasn't clear how or when to book my departure. However, the Viator app and the operator worked to resolve the issue. I was able to get a local contact number and resolve both my issues. The rides were on time and both drivers were courteous. I would ride with them in the future....hopefully, communication improves.
I was traveling alone (as a woman) to Punta Cana for a wedding. I booked this airport shuttle and was a little skeptical due to the low cost. However, my experience was great. When I got to the airport, I went to the counter where they said they would be and they took me to my shuttle immediately. The shuttle left straight away and took me directly to my hotel. I was instructed to meet a rep the next day at the hotel to organize my transport from hotel to airport. I met with him and he gave me a pickup time. On my departure day, the shuttle arrived right on time and took me to the airport after picking up a few other people at other hotels. 10/10. Highly recommend.
Good experience no up charge paid what was paid in advance, good driver too . Got there on time as well.
Excellent airport transportation service provided by BD Experience. The driver is a happy fellow and nice guy.
I had a great experience. They picked me up from my hotel ahead of time, and everything went smooth. I would use them again.
Great pick up service and they arrived on time. I would gladly use this strobe again and recommend to others
Dependable and On Time! Reliable and clean shuttle. Didn’t have to wait an extra amount of time to make sure the van is full
Excellent service, driver arrived more than on time, professional, affordable and reliable. Great value for solo traveller vs taxi or even Uber.
I was disoriented and confused on arrival. I was hit up several times for a taxi ride. To the point that I was getting very nervous and afraid one of them would target me, a woman alone. But, they were actually quite helpful helping me find my ride. Once I did they took great care of me. I felt safe and secure.
No one picked us up at airport as scheduled, yet our credit card was charged. Had to pay additional $ to get a ride from another company.
My flight got to Punta Cans 5 hrs late, but the guys accommodated me and the transfer was seamless, got to my resort fast. Just be sure you follow the message and when you exit you go to booth 34 (BT Experience booth)
Prompt, courteous, professional service. The vehicle was clean and air conditioned. Both drivers (a different one each way) were outstanding and drove very carefully. Bravo!
Great transfer option. I arrived and was brought to my shuttle by the friendly hostess. Initially, I had to wait 25 minutes for the others to arrive as I was pretty early, but I was put in another shuttle leaving in the same direction and therefore left the airport immediately. Great service, quick transfer, unbeatable price, absolutely recommended!
Monday through Friday 9 am to 7 pm EST
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