We had an excellent experience with High Level Transport for our round-trip transfer between Punta Cana Airport and our resort in Miches. Communication was great from the moment we booked until the end of our trip. They were always quick to respond, confirmed everything with us, and both pickups were right on time. Saúl was our driver on the way to the resort and José Miguel drove us back to the airport. Both were extremely professional, friendly, and excellent drivers. The vehicles were clean and comfortable, and we felt very safe throughout both trips. Reliable, professional, fairly priced, and very easy to deal with. I would absolutely use High Level Transport again next time I’m in the Dominican Republic and highly recommend them to anyone looking for private transportation in Punta Cana.
About Activity
What's Included
Includes
- Private transportation
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
1. Easy booking and immediate confirmation
The traveller completes their booking indicating flight details, destination, number of passengers and any special requests. Once confirmed, you receive an email with all the service information.
2. Verification and prior contact
Our team reviews the data and contacts the traveler before the day of service to confirm the pick-up time and provide a direct WhatsApp contact number for any queries.
3. Flight monitoring
For airport transfers, we monitor the flight in real time. If delayed or overtaken, we adjust the pickup to ensure the driver is ready when the traveler arrives.
4. Meeting with the driver
Upon arrival at the collection point, the driver shall be waiting for:
At the airport: in the departure area, holding a sign with the name of the traveler.
In hotels and Airbnb : in the main lobby or at the indicated entrance of the accommodation.
5. Assistance with luggage
The driver welcomes the traveler with a professional and friendly treatment, helping with luggage and verifying that everything is correctly loaded in the vehicle.
6. Board a comfortable and private vehicle
Travelers get into a modern, clean and air-conditioned vehicle, selected according to the number of people and the type of luggage. The service is completely private and exclusive for your group.
7. Direct transfer to destination
The driver drives safely and professionally, offering direct service without additional stops. Travelers can adjust music, vehicle temperature or request local information during the journey.
8. Arrival at destination and final assistance
Upon arrival at your hotel, resort or Airbnb, the driver unloads the luggage and confirms that everything is in order before concluding the service. Our team is available to assist with the return transfer or any other queries.
Language Offered
Additional Info
Cancellation Policy
Reviews
We had an excellent round trip experience from beginning to end. We felt safe and secure traveling to a new country. I highly recommend.
Great service and friendly staff. Clean and professional. I fully recommend this service
Driver and Eduardo team is good with response. I would recommend you to contact them.
On time. Driving was great. Price is reasonable. Definitely recommend.
Everything was accurate, the price, the wait, the communication, everything. They are very reliable.
Excellent service quick and available on short noticed used service 3 times no issue will used again in the near future.
I booked my excursions with Christo. He was very professional and offered me my best options. He also checked in with me daily to confirm my transports and to make sure everything went smoothly.
We spent a week in Punta Cana and the agent Christo was so helpful, he went above and beyond to help, put together an itinerary and make us comfortable. We had so much fun with the drivers and the tour guides like Eloi and Roberto. If we come back to Punta Cana, we would definitely be booking with them again.
The service was good! They took us to the resort and back to the airport with no issues.
The pick up process was extremely easy! We got out of immigration and they were waiting for us. Eduardo and his team were professional, friendly and amazing drivers. I enjoyed speaking with him about the area, things to do while in the Dominican Republic. I recommend his services to everyone we had a great experience.
Eduardo and his team are very professional and were accommodating to our needs. Our flight was almost 2 hours late and they held our transportation without any compromise. We also were able to request a custom pick up time. Great team, great service. Good way to start and finish our time in DR.
my pick up and drop off was super easy. the drivers were always on time. i felt safe. thank you for taking care of me on my visit to the DR. Mi recogida y devolución fue súper fácil. Los conductores siempre fueron puntuales. Me sentí seguro. Gracias por cuidarme en mi visita a República Dominicana.
A very reliable service. Communication with them was very easy. They were very prompt to return answers to any of my questions. They were also very fleas we had an hour flight delay. Our driver Aneuris was a lot a fun. He made the trip enjoyable.
Very easy and professional service and transportation to get to the hotel . I totally recommend it to anyone who wants to visit PUNTA CANA
Good transportation from the airport. Great service. Reliable and fast to answer when we needed to be somewhere. Overall good experience.
Need better instructions on where to meet. But took 30 minutes to discover they were at counter 8. Everyone was very nice.
This operator is extremely impatient. I asked to reschedule the time and they agreed. I confirmed with them multiple times to ask them not to leave me. At the second reschedule, I messaged them to confirm the pickup and that I could be running a little late. Only to find out they weren't even there but made me panic for no reason. Then, afterwards they asked for my feedback, and said, "desperately called me" - this is how they talk about customers. They made me believe they would leave without me and understandably I wanted to ensure that didn't happen and it turns out they weren't even there. See attached screenshots from the operator
Vehicle was comfortable and clean. Trajectory felt safe. Commumication was easy. Price was good. Driver was polite and helpful.
Eduardo drove us to the airport with urgency cleanly and navigating through the chaos of what seemed to be standstill traffic. He saved us at least 5 minutes on a 30 minute trip. The music was also lovely for my girlfriend and I.
I made a booking few hour prior. The driver message me right away after my reservation. The driver showed up 15min before the time. The driver was very friendly. I would highly recommend to use this service.
Even after being confirmed of pickup including flight number and time the driver was a no show. This led to much confusion and it took an additional 35 minutes to find a representative and eventually get our transfer.
Great comunication and great service. Very friendly and helpful. Recommended. Fast service and assisted us with the luggage.
The airport transfer service gave us Great service at a reasonable cost. Very prompt and good communications. Highly recommended.
Excellent service, friendly, super clean. I loved this service, 100% recommended. It was an incredible experience. Thank you
I don't know what else to say but say that the service was absolutely impeccable it exceeded my expectation. Let's talk about how amazing they were with service and how they were very prompt with attendance. Without a shadow of a doubt when I go back again I will be using the service again anybody who wants a very good experience in making sure they get to the resort safe and sound select this company
Comfortable transfer for an excellent price. All employees are kind and well-prepared, from the first contact via WhatsApp, the airport reception, and the drivers. I recommend!
Punctual and good, excellent service.
The person I was in contact with the whole time was Eduardo, a very respectful person who answered messages quickly and was always in communication with me. I wanted to stop to buy souvenirs before arriving at the airport and they were very kind to take me. 10 out of 10.
The communication and the transfer were excellent. Highly recommended.
Although I had my doubts🤔🤔🤔🤔 when contacting them because I thought I could fall for a scam 😲!!!! But guess what????😬😬 I ended up 🥰😍convinced🥰😍 that I found the Excellent transfer service in Punta Cana❤️❤️❤️❤️!!!!!!! They were already waiting for me at the airport with my first and last name 😱at the customer service desk!!! Wow, what a nice touch. Their van-type units🚐. With A/C and very comfortable.🤩 The drivers were very kind and polite!!!🎩 Always attentive. For the pick up at the hotel🏨 they arrived on time👌. Honestly, I'm leaving with an Excellent airport-hotel-airport transfer experience. And of course I recommend them 100%!!!! If you travel to Punta Cana, High Level Transport is your Best Choice!!!!
Excellent service, professional pickup on time, very pleasant transfer, I recommend it 100%. Rodolfo is an excellent driver and an extraordinary human being.
Excellent service. Very good price. Very punctual when picking us up. The drivers were very friendly.
Our experience was exceptional. The driver Rodolfo Payano is an excellent employee, very helpful and respectful. For future trips, it would be an honor to travel with him again.
Very good option, flexible, kind, and professional. We always stayed in touch and they were flexible about changing the pickup time.
It was very good honestly, it was very entertaining.
Excellent, the driver was kind and gave us useful information, I would use their transportation 100% again
Very good service, recommendable, fast, safe. Now that I return I will use your services again. Thank you
Excellent round-trip service. 200% recommended.
Delighted with Rodolfo's service, very kind and professional.
Excellent service, 100% recommended.
My experience has been extremely pleasant reliable trip, very punctual, very attentive driver. See you on my next trip without a doubt 🫶🏻
Very good country, very good experience, activity taken with high level transport with guide Christo an incredible person listening, speaks several languages French, Spanish English to sublimate my honeymoon ❤️
Very diligent and friendly, when I asked anything about my services they would address my concern and respond.
Excellent! Super recommended! I'd hire them back. On time and very friendly. Roberto a genius!
Great transfer. Everything worked perfectly. Punctual, reliable and very good contact. We travelled as a family and can only recommend it.
Trust the company who are very responsible and the units very comfortable
The transfer to the airport was perfect!!!
It was fantastic, I loved it
I was the one who organized the trip and almost always made sure I had everything ready before I got on the trip. I didn't want to wait, or be looking at the airport. Sometimes it is very expensive if you take the taxi from the hotel, so look into booking taxis and find a spectacular person. The cousin (as my husband and I put it) My experience was excellent. The person who picked us up, Aneuris, was too gentle. He helped us with the bags and answered all the questions we had. The trip to our hotel was super fast; from the moment we got in the car we felt like we were with someone we knew. He even played us the music we wanted. Really, 20/10 experience with the travel company.
Monday through Friday 9 am to 7 pm EST
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