Punta Cana Bavaro Luxury And Safety Your Vip Cadillac Transfer

Arrived at Punta Cana and was taken cared of right away, made it to my hotel safe and fast. Car was spacious, Air conditioned and the driver made us feel at home.

Very happy with our experience! Going to punta cana I booked the day before… and leaving it was the night before I was suppose to leave. Messaged directly through WhatsApp and was very prompt, easy and friendly responses! Would book back every time - 5 stars for sure!

Staff were very friendly and fun!!! Great communication!! We will definitely use you guys again!!! Thank you for everything!!!!

The driver communicated with me before our pickups from and to the airport. I am very satisfied with the service. I definitely recommend! Very nice and courteous.

I paid for VIP transfer, in a Cadillac to and from the airport and resort. Aside from a hectic pickup at the airport, which from what I understand is the norm, we were transferred to our resort timely and safely. Pick up from the resort was an entirely different story. Communicated with transfer company day before pickup, specifying time and place. Driver arrived late and in a busted up Toyota mini van, not the VIP Cadillac I paid for. And he told me he had to pick up others on the way, which was not the service we paid for either. I spoke to the representative on the phone from Alta Gama transfers and said this is not what was paid for and I expected a refund for at least 50% of the original costs, because they only got it half right and at this point, 20 mins late due to their error. She said she was confused and to submit a refinance request. The VIP service was 156 plus taxes ( 18% ). Minimally, i would expect $78 to be refunded...... $48 is what was offered....... and here's the kicker....... Viator helped not one bit...... Travelers use these sites and for piece of mind, to offer comfort to those who spend their money to make memories with their families and friends when they travel...... and your reputation is only as good as your word and standing behind the brand you've advertised. Unfortunately, my experience with Viator is that they back whatever the tour / transfer company says, and leave you as the consumer on the short end of the stick. This is my first, and now last, time I'll use Viator for anything related for travel. Please be aware that this transfer company, Alta Gamma- does not deliver on what you pay for. Please be more aware, that Viator doesn't care if you get screwed.

The drivers were great. they gave me a happy birthday ballon with rose’. Throughout my entire trip I was contacted consistently about possible excursions. Now, i will say make sure your hotel is within distance or you will have to pay extra. They thankfully honored it for me because I wasn’t aware. But overall the service was great.

Pick up was efficient and on time. Drivers were friendly. Car was clean. I would definitely book again in the future. Everything was perfect

The pick up was on time and the coordinator was very communicative - provided heads up on arrival time and even informed the traffic was heavy on way to airport, sent the driver details. All was smooth!

I can truly say I booked this with confidence. It was definitely worth the price. My driver was super sweet and made sure we were comfortable while ride.

Alta Gama Transfers are our new go to for airport transfer in Punta Cana. It was our first time using them and we were extremely satisfied with their service. They are very professional, reliable, accommodating, and extremely punctual. I reserved our roundtrip transfer from punta Cana Airport to the hotel through Viator and within the hour, I received a message from Daniela through WhatsApp confirming the details. We were a large group of people with a baby and needed different transfer days on the return and of course a car seat. Everything was perfect!

Excellent service, great drivers. Always stayed in touch via Whatsapp. On time airport pickup and drop-off. Also ask for their excursion options to book before landing.

The service was professional, and fair priced. The driver was already at the airport by the time we finished grabbing our luggage. Vehicle had strong AC, and was clean. The return pick up was smooth, they respond quick on WhatsApp. Picked us up from our resort exactly on time. The transport company is called ALTA GAMMA I’m not sure why it only appears during booking, then afterwards you have to look hard to find a small print of the name. My only tip, maybe consider putting the company in the title.

People are too nice and very attentive. They were making sure that I was going in the right direction and is trying their best to communicate properly

The experience was smooth and easy It was easy to find the driver And the drove us safe from the airport to the resort and vice versa Definitely recommend

The transport was on time and quick. It was very easy to communicate with them through Whatsapp and we will definitely be using them in the future

Great transportation! On time or before. Be ready to be picked up on time. Got us to the airport on the time we needed to be there. Good communication

The company representative was waiting foe us at the airport and took us to their van. The driver was nice and the overall service was good.

Very nice and accommodating. However, when we landed, we couldn’t locate the driver, as he wasn’t there holding a name card, which was a bit frustrating after a long flight. That said, the return journey was timely and pleasant. Communication via WhatsApp during working hours was always easy. We also accidentally left our pushchair behind and reached out to them to have it returned—they said no driver was coming towards our hotel so it was arranged promptly for a fee of $25. Also, the Cadillac was used to drop us to the hotel and a minibus was used to return us to the airport. Very spacious and nice.

Great experience! Friendly and fast. Great rates. Highly recommend these guys. My ride from the hotel was fun with Latin music. Ride back to the airport was fast and friendly. Will use again when I’m back!

Many thanks to Alta Gamma for providing a great experience from pickup to drop off. The drivers were very pleasant and punctual. Communicating with the Daniela from the office made the experience even better. This is a trustworthy company. I highly recommend them.

On time pick up and we’re very friendly. They also arrived on time to drop us off at the airport. Good communication on their part.

Great service a must book Carlos took real great care of us waited on us made sure we got back to the villa safe after every night clubbing recommended great places to eat

We absolutely loved our driver Ismael. The company he works for is also very professional, reliable, and helpful. He picked us up from the airport and had champagne waiting and even ran into the store to get us a second bottle. Ismael helped us when our luggage was lost and it didn’t show up at the hotel as the airport promised. He picked us up from the hotel and took us shopping. He waited for us and helped us out with our bags. We had free transfer from the hotel back to the airport but preferred using him. We will request him again when we return to Punta Cana. Not only was he super friendly and fun, we also felt completely safe.

Had a great experience. Drivers were good with communication,and kept to time. Intelligent drivers, who are always open to sharing information about the culture of the locals

Very professional and efficient. I would always use your services during my travel! I was told that I. Just be rich to have chosen your transportation services