I am satisfied with the airport transfer service! I received clear instructions and helpful text messages. The support team was always in touch and replied very quickly. The rides to and from the hotel were very comfortable. Both drivers were professional and there were no delays. Everything was just perfect. Thank you so much for the great service! I highly recommend this company to anyone looking for reliable transportation.
About Activity
What's Included
Includes
- * Flight monitoring
- * Professional driver
- * Airport meet & greet
Excludes
- Additional stops not included in the original booking
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
For airport arrivals, after collecting your luggage and clearing customs, continue past the tour operator counters to the designated transportation area. An HQT representative will be waiting with a sign displaying the lead traveler’s name or HIGH QUALITY TRANSPORT.
Your private vehicle will be assigned according to the option selected and group size. We accommodate individuals, families and groups with private cars, luxury SUVs, minivans, Sprinter vans and buses.
One-way and round-trip transfers are available between Punta Cana International Airport (PUJ), La Romana International Airport (LRM), hotels and accommodations in Punta Cana, Bávaro, Cap Cana, Cabeza de Toro, Uvero Alto, Macao, La Romana, Bayahibe and Casa de Campo.
For hotel or accommodation pickups, your driver will meet you at the confirmed pickup location and take you directly to your destination.
Language Offered
Additional Info
Cancellation Policy
Reviews
HQT was prompt, courteous, and quick. They got us there in the time we needed to be and did everything expected. The driver was waiting for us with a tablet with our name on it. Communication with the company occurred via WhatsApp prior to our trip
DO NOT RECOMMEND I booked well in advance with HQT transportation for r/t airport transfer and prepaid the advertised price. My spouse and I arrived at the meeting spot with our luggage to be told we owe more money or they would cancel our ride leaving us stranded at the airport. After showing me a list of names with everyone have the (same amount owed) They got someone on the phone who said they texted me that it would be more money because of distance to the hotel. I didn’t receive any such text, email or in app message. If I had I would have made other arrangements. I’ve been to DR many times and never had an issue with the other companies I’ve used. These people are crooks! NEVER AGAIN. Too bad the drivers were nice but that’s it. BAIT AND SWITCH
After 50 years of travelling and taking the transportation provided by the resort, we decided to book a private transfer with high-quality transport HQT, and our driver was great and we would definitely use this company again.
Driver arrived on time. Came into lobby looking for us.
Company tried to shake us down for an additional $60 twenty minutes before our scheduled pick up and then refused to drive us when we refused to pay more. This company is a scam and i found out the hard way that this is their regular business practice—they did this to my friends who booked a separate reservation when i had referred them to the company prior to my pick up.
A little difficult to locate provider at airport Driver was friendly. Vehicle was clean. Would use Viator again.
Very timely, friendly and safe.
amazing! everything was explained and shown the exact way! we felt safe & the first driver even when taught is a few words. love it
We were booked with another company who canceled last minute. The Viator rep booked us with them while we were sitting in Punta Cana airport. They were able to set up transportation with this company within 15 min. We used them for round trip private transportation. The drivers were friendly, on time and the vans were clean.
Great personality, With so many recommendations to do on our visit. Ride was comfortable and safe. I will definitely use again
I’ve used this company twice for a transfer and both times were great. I forgot to write a review the last time I took it. So just wanted to write one now, as I used this company last week as well. Drivers both ways were amazing. Our driver who picked us up was great. Greeted us, welcomed us, put our bags in and took them out when we arrived at the resort. Our driver who picked us up from the resort to take us back to the airport was awesome. His name is Will. He spoke English really well, which allowed a larger conversation about Punta Cana and he provided some great recommendations. Drivers were on time for all trips. The staff who were holding our name on a sign at the airport were great too. Prompt service. Would recommend, and will use them again in the future.
Tricky pickup at the airport. They didnt meet us personally we had to go find them. However, the communication after that and the pick up from the hotel was great.
Easy to book and on time. Clearly marked pickup and led us right to our van. Being private was nice, no extra stops!
Excellent transport.. drivers are super informative and helpful.. Thank you.
Seamless transportation from PUJ airport to Hyatt Zilara. Clean car, nice workers. Would book again!
My boyfriend and I had a good experience with high quality transport. Great communication in English. They were waiting where they said they would and on time. I will definitely recommend and use again
It was a very easy and seamless experience. The team at the airport, had my name and reservation displayed on my arrival. I didn’t have to wait very long for a ride.
Very disappointed with the service. The driver never showed up at the airport, leaving me stranded with no communication or support. This is completely unprofessional and unacceptable.
Arrived in DR on the 14th met with our driver outside by pick up was easy to locate short wait time and returning to the airport pick up from the airport was on time both rides were smooth both drivers were helpful, would recommend to friends and family for sure
Efficient, pleasant experience, as usual. From the moment we arrived, to the customer service and excellent driver, we knew we were in good hands
This was our second time using HQT for transport and it went smoothly both times. Good communication, drivers were on time and friendly. Newer vehicles and the drivers drove safely. Pick up for return to airport was on time both visits. Great price and great service-definitely a winning combination! Thank you Adrian- wonderful driver!
Everyone was friendly also easy to find
I got a round trip airport ride. Then was told it was only 1 way. Now I have to find a ride while at the resort. Not fun
I was able to book this transportation for my auntie and uncle, they where at the airport and needed a ride and this company came through to get them.
Maybe it was my mistake but I wasn’t made aware that I would need to pay an additional fee when I arrived, prior to boarding the taxi service. I was not allowed to board the taxi without pay the additional fee. I wouldn’t recommend this service. It should be completely transparent from the beginning. All fees and cost should all be included at booking.
Easy to find with our name on a sign. Older van but very friendly, pleasant driver. Would recommend.
The provider chartered me and did not show up. They sent me a text requesting almost 200 dollars more and when I responded immediately to cancel they ignored me and never showed up. I lost 58 dollars.
We had great experience on time clean vehicles and very friendly definitely recommend .. we will be using this service again
The driver was very kind and generous. I left my phone in the car and he came back and returned the phone back to me in 30 minutes.. Thank you so much
Excellent service! Easy to find once arriving in Punta Cana!
The driver was amazing. Didn't like the fact that I was charge an additional fee before I could be dropped off at my hotel.
Service was excellent they were on time and easy to find in airport.
Friendly service. Clean vehicle. Airport construction made finding the desk slightly challenging, but we were pointed in the right direction by a worker. Would recommend this service.
Terrible arrived later the time.
Very uncomfortable the seat and ride.
We are very pleased to, all the experience was amazing, food, room, cleanliness, service… 24 hrs. coffee shop, live music, did I mention Food? OMG, the best part? The service! Bar and pool people, animation and music…
Very communicative. You have to keep walking until you get outside . I also got the champagne very cold and the van was very cool
Excellent round-trip service between the airport and our hotel. HQT was highly professional and reliable. A huge thanks to our driver, Alex, who was punctual, extremely friendly, and helpful with our bags. The ride was smooth and very comfortable. Five stars all the way!
The driver was very nice and we felt very comfortable with his driving! He was very accommodating and we would definitely use this company again!! Thank you!! 😊
communication was terrible! they approved a ride and it never came. i’ve contacted the driver multiple times and no response
Easy to book and great communication. Both drivers were super friendly and helpful. A little tricky finding the right spot coming out of the airport when we landed, but you just need to keep walking and look for their signage.
Very poor experience both on collection transfer (very rude driver who when we tipped on drop off he didn't say thank you and just walked off) and then again on my return transfer to airport (initially a wrong date I entered for collection but a flight number was included which I thought was for flight checks or delays) Would never use again for my airport transfer's, the driver didn't answer phone to confirm a price as they insisted there would be a additional charge because the somebody had come to collect s day earlier so there would be a fee but never confirmed the price before we travelled and the pick up time needed to be earlier as they were insisting a 1.30pm collection for a 4.40pm flight but again driver wouldn't answer phone so we had 5 minutes to spare and had to book another taxi to get us to airport as to not miss our flight at a cost of 100 dollars (£80) I had been online with Viator since 7.30am and it took most of morning trying to resolve and chase issue (very poor) The return journey was a much more professional company so in future we would do transfers that way and AVOID doing it this way
We booked this private transfer and they communicated so well with us! We knew where to find them at the airport, they picked us up within 5 minutes of our arrival and the vans were nice and cool. The drivers were very nice and friendly, and made the 30 minute drive very fast and easy. Highly recommend and we will use them again!!
Poor communication. Can’t find a phone number or contact info. Email confirmation isn’t helpful either. I would not recommend them at all
Great experience. When you get to airport walk all the way out like your are leaving , they are a private pickup. Don’t get confused by the pick ups inside. They had a clear sign with my name , took me directly to the vehicle , and straight to me resort. Friendly & helpful
Great experience with HQT and would definitely use them again. Was very easy to find them when we exited the airport. Staff was very courteous and was good with communication. Both our drivers were very polite and on time. Overall great experience.
Easy to find in transportation area. Very professional and pleasant ride. Van was very clean, roomy and air conditioned! Great value for the price!
Having your name on a sign held up by a cab company in the Dominican made our transfer much less stressful.
Great pickup service going despite crowded airport. Return trip also great with driver arriving 20 minutes ahead of schedule.
Monday through Friday 9 am to 7 pm EST
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