Alexis our driver was very kind and professional . He was very safe with his driving and made feel Welcomed and safe .
About Activity
What's Included
Includes
- Private transportation
- General information of the area
- Bottled water
- Air-conditioned vehicle
- Wifi
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
2. Before you arrive. We contact you by WhatsApp the day before or the day of your service with your driver's name and direct phone number, and we track your flight's actual landing time.
3. Meeting us at the airport. A greeter from our team — separate from your driver — waits for you holding a sign with your full name and our company logo. Terminal A: the meeting point is the JET-LAG restaurant, a few metres from the terminal exit. Terminal B: the meeting point is the REFUGIO restaurant, a few steps from the exit. Our greeter identifies you, takes care of your luggage and walks you to your driver.
4. Wait time included. There is no charge for flight or immigration delays: we wait up to 80 minutes after your flight lands.
5. The transfer. We drive you directly to your hotel in our own vehicle. A baby seat is available at no charge.
6. Arrival. Your driver drops you at your hotel entrance and makes sure all your luggage is with you.
7. Round trip bookings. We contact you the day before your departure to confirm the pickup for the following day, ask for your room number, and confirm the pickup time in your hotel lobby.
Language Offered
Additional Info
Cancellation Policy
Reviews
Our driver was great we had a nice drive he let us listen to music was very kind and helpful it was a great experience
Communication was good. While waiting to get through customs I would recommend to let them know you have landed and are waiting to make it through; in case it’s very busy or takes longer than usual and you miss the grace period to wait. They went off of my direct flight arrival details so travel delays were taken into consideration. There are 2 security check points to get through before we could look for them. They sent the guide’s name and a photo of him, be mindful they may have multiple people from the company waiting for travelers so look out for their logo on signs and shirts. From there they carried my bags and waited for one of their drivers and vans to come to do the hotel shuttle. Just so you can take that into thought when the person they send in a picture may not be the one driving.
Joseph was amazing and professional! He was on time to pick us up from the airport and he was on time to pick us up from our resort to go home !! Highly recommend!! Thank you Joseph!
Everything went perfect Christian waited for us at the exit of the airport and walk us to the vehicle. The driver was polite and drove us safely to the hotel and help us unload our luggage.
Truthfully the best service I’ve had in many many years. Attentive, fast responses, clear instructions, coordination, great hospitality, conversation in the car was very fluent and a feeling of home. Lo mejor que hay!!
I highly recommend this company for transportation when traveling to the Dominican Republic. Their communication was excellent, and everything was very well organized. They provided clear instructions along with helpful pictures, making the process smooth and stress free.
Service could have been better for pickup. I was told the driver would be in front of the cafeteria with a sign and my name on it. I never saw him because he was not there. Someone had his phone number and they escorted us to the car where he was waiting. Our return pick up was perfect. Topnotch!!! Would I use this company again ? Yes.
I had a fantastic experience with this transportation company during my recent trip to Punta Cana! From airport pick-up to drop-off, everything was smooth, professional, and stress-free. The driver was punctual, friendly, and the vehicle was clean and comfortable with great air conditioning (a must in the heat!). Communication was also excellent — they confirmed all details ahead of time and were easy to reach if needed. I felt safe and well taken care of throughout the entire journey. Highly recommend for anyone visiting Punta Cana looking for reliable and affordable airport transfers!
The experience was great, very professional. I used them for airport pick up, they were prompt and on time. They even stayed patient with me when I couldn’t respond due to having no service… Also used them for a ride to coco bongo, our original tour guide never showed up so we contacted JB last minute and they showed up without a problem in less than 20mins.. Thank you JB transfers
I recently used this transportation company during my stay in the Dominican Republic, and I was thoroughly impressed with the service from start to finish. The booking process was smooth and straightforward, with clear communication and prompt confirmation. Our driver arrived right on time, was very professional, and spoke enough English to make the ride comfortable and easy. The vehicle was clean, spacious, and air-conditioned — which made a huge difference in the Caribbean heat! What really stood out was the reliability and the care they showed. Whether it was airport pickup, hotel transfer, or intercity travel, they were always punctual, courteous, and helpful with bags and directions. I also appreciated how safe and smooth the driving was — no reckless speeding or unnecessary delays. If you’re traveling in the DR and want hassle-free, trustworthy transportation, I highly recommend this company. They made getting around stress-free and added peace of mind to our trip. Will definitely use them again!
Excellent service. Kind, professional and on-time. I’d recommend JB to anyone traveling in Punta Cana. The WhatsApp communication was a welcomed addition
The drivers were on time, professional and provided some info on the things we passed as we drove to the resort. Would use again.
Awesome communication. Perfect transfer- door to door. on Time, safe and professional driver. Highly recommend. A+.
They were very communicative and helpful. I was able to easily find them once I connected to airport WiFi after arriving to Punta Cana and I safely made it back to the airport with them, too! Highly recommend them. Great and affordable price, with round trip transportation lining up with my flights.
Our travel agent arranged our transfer with JB and we could not be happier with the service. The communication before even arriving was top-notch and I can say the same thing about our return home. As we arrived at the airport, they greeted us and we waited no time before getting into the car and heading straight to our hotel. Top notch service.
Excellent customer service. Victor was our driver and he was amazing. Clean car, good communication. I will definitely use the services again.
Great service. There was a mix up, on our part, and they worked with us, very patient. They are great at communicating and giving specific instructions on where to meet. Our driver, Alex, was super fun, friendly and informative. He allowed us total control of the music and let us dance (safely in our buckled seats) all the way to our resort. Transportation on the way back nothing short of profesional, my husband had a business call and Alex made sure he was comfortable. Would totally use them again.
JB Transfer #1 . 5 stars. From beginning to the end of my trip Joseph kept on communication for transfer details. He kept me informed who I was expecting ( driver) at my arrival and point of pickup. Joseph replied my messages immediately. Victor was our driver and he was polite, very nice , and kept us entertained during our ride to the resort. Super professional. I am so pleased. Thank You Joseph and Victor. Keep the good work. I ll see you again soon . Dinorah & Vladimir Ralda
We had a good experience with this transportation company to and from the airport in the DR. They were reasonably priced and very prompt. I would use this again.
JB Transfers is the best when needing a ride from/to the airport/hotel in Punta Cana with decent prices. Their service provides good communication with me and to confirm that I get picked up at the right place and time. The shuttle/car is luxurious and they pick me up right in time, thank you JB Transfers!
Amazing communication and customer service!!! Great price too. They answered all my questions. I will book w them every time from now on.
Very professional service provided by The Driver I would definitely recommend for other people in the future
Monday through Friday 9 am to 7 pm EST
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