What a great experience with Lux Shuttles! Everything was smooth, easy, and perfectly organized. Our driver was friendly, professional, and right on time. The SUV was spotless, comfortable, and looked amazing! 🚙✨ Excellent communication and truly great customer service. They made the whole experience completely stress-free. Definitely a 5-star service! We’ll be booking with Lux Shuttles again! 🌴☀️
About Activity
What's Included
Includes
- Private transportation
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
• The client books the transportation service from the airport to their hotel and vice versa through viator,
2. Reservation confirmation:
• Once the reservation is made, the customer receives a confirmation that includes service details such as pickup time, reservation number, vehicle type and total cost.
3. Arrival at the airport:
• The client arrives at the airport on the date and time agreed for their arrival flight. Once you have collected your luggage, you go to the designated area for shuttle services, which may be in the arrivals area or at a specific location outside the terminal.
4. Meeting with the driver:
• Our driver waits for the client in the designated area with a sign that bears his name with the company logo. The customer can easily recognize the driver and proceed to introduce himself.
5. Reservation verification:
• The driver verifies the customer's reservation by requesting the reservation number or the customer's name. Once the reservation is confirmed, the driver helps the client with their luggage and escorts them to the assigned vehicle.
6. Transfer to the hotel:
• The client and the driver go to the assigned vehicle. The driver loads the luggage into the vehicle and makes sure the client is comfortable before beginning the transfer to the hotel.
7. Safe and comfortable trip:
• During the trip, the driver follows traffic rules and ensures the customer's safety at all times. You can also provide useful information about the area, activity suggestions, or answer questions the client may have about their destination.
8. Arrival at the hotel:
• Once they arrive at the hotel, the driver helps the client get out of the vehicle and unload their luggage. If necessary, the driver can accompany the client to the hotel reception to ensure smooth check-in and proper accommodation.
9. Farewell and termination of service:
• After ensuring that the customer is comfortable in the hotel, the driver politely says goodbye and wishes him a pleasant stay. The client can express any concerns
Language Offered
Additional Info
Cancellation Policy
Reviews
We had an excellent experience with Lux Shuttles Punta Cana. The SUV was clean, spacious, comfortable, and perfect for our small family. Our driver was professional, friendly, and right on time. The entire transfer was smooth and stress-free from start to finish. If you’re traveling to Punta Cana with your family and want a reliable private SUV service, I highly recommend Lux Shuttles! Great service, great vehicle, and excellent attention!
Very nice and friendly people accommodating and aim to please. Will use them again in the future
Very punctual, great communication, and friendly. The car was big and clean and had the appropriate car seats and boosters already installed. Would 10/10 recommend again!
The gentleman at that greeted us at the gate and very nice and pleasant. He took our luggage and called for the driver. Driver was also very friendly and informative. The suv was clean, comfortable, cool and we was greeted with a local beverage (😁). I would give your company and its employees at 10 out of 10.
On time! Super nice and informative. Took us on personal shopping tour and helped us translate. Vehicles were nice and clean. Highly recommend!
From the moment we landed at Punta Cana Airport, Lux Shuttles made us feel like VIPs. The SUV was spotless, spacious, and extremely comfortable – a true luxury ride. Our chauffeur was punctual, professional, and friendly, offering a smooth and relaxing transfer to our resort. Booking was super easy, communication was clear, and the service exceeded our expectations in every way. Compared to other options we've tried in the past, Lux Shuttles really stands out for its premium experience and attention to detail. If you're looking for reliable, stylish, and private airport transfers in Punta Cana, this is the company to book with. We’ll definitely be using Lux Shuttles again! Highly recommended!
Great experience with Lux! They were prompt, efficient and professional. They were waiting at the airport for me during my arrival, and came a few minutes early to pickup from the resort. Will definitely use them again!
Excellent service! We booked Lux Shuttle for our transportation in Punta Cana, and it was a flawless experience. The vehicles were in perfect condition, very clean, and comfortable. The driver was punctual, professional, and very friendly. We felt safe at all times and arrived at our destination without any issues. We would definitely choose them again. Highly recommended
Very safe and comfortable we have a pleasant ride. Driver very knowledgeable and professional. I recommend one hundred percent
Very professional, on timé, car very clean and comfortable. Very safe driving around the city. Thanks you for your service and alway put first my family’s safety.
We booked on their website and immediately contacted us and gave us directions on how to find them our arrival, a very good Service vehicle in very good condition and clean. The driver who touched us was very kind to stop for a moment at a pure stores as we wanted to shop. The Best Service We've Received in Punta Cana
I had the pleasure of using the services of Lux Shuttles and was completely impressed. From booking to last minute, everything was spotless. The driver was punctual, very friendly and professional, and the vehicle was in perfect condition, comfortable and very clean. Also, the drive was very quiet and safe, which made me feel very comfortable throughout the trip. It is certainly the best shuttle I have ever used, and I will continue to choose it for future occasions! 5 stars certainly.
Lux Shuttles exceeded all my expectations with its transfer service from the airport to the hotel and vice versa. The driver arrived at exactly the right time, was extremely friendly and showed great professionalism. The car was in perfect condition, very clean and comfortable. I will definitely choose Lux Shuttles again for my future travels. I recommend your service without hesitation!
I had an amazing experience with Lux Shuttles. Its airport transfer service was impeccable. The driver was punctual, friendly and professional, and the vehicle was clean and comfortable. I will definitely choose Lux Shuttles again on my future trips. Highly recommended!
Very good transportation service, very punctual and communicative. Edward the owner helped us and he was really a super professional guy.
Monday through Friday 9 am to 7 pm EST
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