Once purchased, I reached out to the company to confirm pickup time and location. They responded quickly and arrived on time. Drive to the airport was pleasant.
About Activity
What's Included
Includes
- Private transportation
- Bottled water
- Air-conditioned vehicle
Excludes
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Service was excellent . The driver was very nice and accommodating . He was o time and we came directly to the resort
The driver was prompt and very friendly! Great communication and was very accommodating since our flight was delayed on the runway. He waited over a hr for us! Will definitely use them again!!
driver on time, great service. Had a sign with my name and was very easy to find, also a great price.
The driver was at the airport when we arrived. The ride was nice and smooth in an air conditioned van.
They were over 15 minutes late for pick up at both locations. Vehicles were not in good condition and one of the drivers was very reckless.
Jose was amazing! He met us at the airport. He messaged me a few days before in what’s app to confirm details. Thank you for making it so simple. I scheduled the pick up too and he was right on time and took us to the airport! Thank you Jose for making it so simple! I appreciate it!
Was not picked up. Spent over an hour trying to find someone else I believe was honest to get us to our hotel. No communication before our arrival if they needed any info from me but took the money though. Go figure....When I called a viator rep, they were useless. Couldn't understand them and they seem to not care of the delimma I was having.
Be sure Viator provides the name of the transport company. Our flight was late and there were no name plaquards waiting us. We had a tough time figuring out who was providing our ride. The other local taxi and van drivers were very helpful.
I booked airport to hotel transportation last minute while on the flight. I was immediately contacted by Jose with confirmation and details of where he will be waiting. I definitely recommend him. He was nice, respectful and a great driver! If I come back to Punta Cana I will use him again without a doubt.
I made the reservations online and provided all my information; airline, fligjt number, and time of arrival. Iwas expecting to be picked up by someone showing my name. That didn't happen. The information was never passed to the driver. Thanks to other people at the airport they were able to finally contact the operator. We were finally picked up an hour after arrival. While the driver was professional the communication between Viator and the driver never happened. I don't recommend.
They were reliable and professional. They were prompt and accommodating. They were responsive and prompt.
It was extremely difficult to find our ride. It took several airport employees to help us find the correct vehicle and driver. Several phone calls were made in the effort. However, once our driver was located, The trip was very smooth and our driver was pleasant and an excellent driver.
We usually get private transportation, particularly if we are pressed for time or it's a new country for us. We do this to eliminate stress, particularly regarding missing a flight which would cause us to miss a connection and other downstream appointments. With the help of an agent at Viator we booked the same company for our return trip to the Punta Cana airport as had picked us up and brought us to our hotel a week prior. They confirmed that they would be there at 10 am and indeed did not show up at their prescribed time. Fortunately there was a taxi available which we took after waiting 15-20 minutes without any word, even after trying to reach the company for arrival status. Had they given us a quick call or text saying they were running a bit late we would have understood and stuck with it. Not knowing if they perhaps screwed up the order we chose to go with the taxi. This is our second such instance in over 30 years of world travel. We never used the first one again and certainly have no intent to use this particular company again either.
Dependable transportation which we used both to and from the airport during our stay in Punta Cana. Safe ride and our drivers knew the area well.
Do not recommend this company. I reached out before our trip and asked how we would find them at the airport. I was told they would have a sign with our name on it. This did not happen. It was very difficult to find them and we were getting inundated with taxi drivers and others trying to help us with our luggage and give us a ride. A man then approached and said he would help us. I showed him the transfer company name and said he would find them. He came back a few minutes later with a man who he said was our representative. I would not go with them until I saw that they had something showing my name and our reservation. It was stressful trying to figure out if we were being scammed or not. The ride to our hotel was fine and our driver was good. For the return trip to the airport we were told they would pick us up at 2:20pm for a 5:00pm flight. They did not show up at 2:20pm. At 2:40pm I attempted to call the company. Thankfully our hotel bellhop spoke with the company for us. They were trying to find a driver in our area. 5-10 minutes later we got a return text saying the driver was 9 minutes away. Clearly they had forgotten to schedule a driver for our return trip. The driver was fine and the trip to the airport was fine. By the time we got there it was 3:45pm. Thankfully the airport was not busy at all and we were at our gate by 4:15pm for 4:25pm boarding. We plan to return to the Dominican Republic again, and we will definitely not use this company.
Amazing service and we can't wait to come back and use your company. We felt safe and taken care of like family! Thank-you
Amazing driver , amazing vehicle , clean and reliable , on time and had a clear sign to identify himself and was a safe driver
Excellent service, the driver professional and friendly, was on time at airport with the sign and picked up from resort at scheduled time.
I was picked up on time, and the driver was Very polite and helpful. I would book again. I was able to get to the airport in a nice clean SUV in a timely manner.
I'd already booked a transfer when I arrived at the airport but it was a no-show. After being pressured by multiple drivers I was very politely approached by Jose (guy in the photo), who spoke good English and was not pressuring in any way. I explained that I needed a few more minutes to check for my no-show transport. I re-approached Jose and he assisted me with transport to my AirBnB in PC. In fact he was cheaper than my pre booking. Transport on this occasion was in a comfortable SUV (in the picture). When I left PC to travel home I contacted Jose who provided a different driver and minivan to take me back to the airport. All perfectly on time, to price and polite. I'd happily contact Jose directly again for transportation options in PC - thanks
Friendly, safe and reliable transport at a reasonable price, will definitely use Jose again. Good communication on transportation plans.
Juan Antonio was the best. Prompt, courteous and also a great tour guide. Made the ride fun and interesting. I gave his name to friends hoping they’ll call him for the same super service.
Jose was a great driver! Our hotel checkout process went haywire and Jose was kind enough to wait for an extra 20 minutes while it got figured out. We will definitely be using him again when we return to the DR!
Jose was fantastic! He kept in touch with me from the day I booked. He sent me a selfie so I knew who I was looking for. He opened doors, he even took a detour and stopped by a store I wanted to go to, he even went inside the store to assist with communication. I would definitely use this transfer company again, but I would also request Jose !
He was very professional. He is honest and sincere. He is reliable and trustworthy. Pays attention to detail. Will use anytime everyday.
Best Driver in Punta Cana! Takes you anywhere you wish in Punta Cana, Definitely a 10/10 Driver on my Vacation!!! All 3 Couples had the best experience while transporting with him.
Great service ! The driver was on time and took care of us straight away ! The driver was waiting for us at the airport with a sign so it was easy to find him!
José was AMAZING!!!!! We will 100% use him again when we come back to the Dominican Republic! This was our first time in DR and will come back and make sure we use this company.
We were so fortunate to have met Jose in the airport when we needed a ride to our resort back in November. Jose was very professional and answered all of our questions about Punta Cana since it was our first time there. The return to the airport was just as smooth as they were on time and waiting in our lobby. We were so pleased with his service and professionalism that we called him again when we went in June. The prices for the our travel to and from the airport were very reasonable. We highly recommend!!!
Utilize Jose to taxi from the airport to my resort for my stay in DR. He was very professional and understanding. I was satisfied so much so that I called him for additional jobs at my stay in the DR. Will recommend.
Outstanding service we were put first in line in a large comfortable vehicle. Our driver from the airport Ariel and Jose picked up from the hotel was prompt, friendly, and professional. I Hope to use them again.
Took a minute and a call to find our driver. He wasn't there when we arrived buy with some help from airport staff we found him.
Jose was awesome! I texted him the day before I needed him and he was able to fit me in with no issues whatsoever. Would 100% use again
The drivers were awesome and on time for pickup and drop off to the airport. They have a sign with your name on it and recommended some good local restaurants to attend. Communication was very good as well.
We had a great experience riding with Jose from the airport to our hotel! He had a hot spot that allowed us to connect to WiFi in the car so we felt very safe. He gave us recommendations and some fun facts about Punta Cana and played our favorite songs to get us in vacation mode! The trip was so convenient we asked him to take us back to the airport at the end of our trip and he met us right on time.
Best transportation service in DR!!!…Very reliable, showed us the best time while in DR, I’m definitely using this transportation service when I go back.
Jose was very trustworthy and helpful. Kind and blessed to have met him. Good service! Easy to communicate with. Hope to see him again.
We were very fortunate to have met Jose in the airport when we needed a ride to our resort. He was very professional and answered all of our questions about Punta Cana since it was our first time there. The return to the airport was just as smooth as they were on time and waiting in our lobby. The prices for the our travel to and from the airport were very reasonable.
He was very polite and waited for us in the airport. The ride to the hotel was smooth and he was nice to chat with. Will definitely be messaging him for future rides.
Jose was very kind and great to work with! He is very knowledgeable about experiences in the area and gave great recommendations. His process for scheduling rides was smooth and he was punctual and reliable and got us safely to our destination. We highly recommend.
I met Jose at the Punta Cana airport and he took me to my hotel in Bavaro. We exchanged numbers and I booked 2 further trips with him whilst I was in the Dominican Republic. Happy to use again and recommend to others.
Anytime I or my friends travel to DR we trust them with our transportation services look no further they are reliable and on time
Great service and drivers. Thank you so much Jose! I was traveling from Santo Domingo airport to La Romama Bahia Principe Bougainville. Love this place!
It was a very nice experience 100% recommended He has good taste in music, helpful and punctual, we loved it
Amazing experience! Second time using them and will use them whenever I come back to DR! Service is top notch! Always. Will recommend all my friends and family
This company is AMAZING!!!! Jose and the staff were timely, professional and very knowledgeable about the area!! I definitely recommend that anyone visiting Punta Cana, DR to use their services! 5/5 ⭐️ ⭐️ ⭐️ ⭐️⭐️!!!! I know I will next time I’m in there!!!
Jose was very pleasant and accommodating. He was prompt and professional. He recommended several things to do and places to eat. We felt very safe with Jose and used him during our entire stay. I would definitely recommend him.
Jose was the BEST! I traveled with 40+ people to Punta Cana for my moms 60th birthday and he was able to find our group transportation every time we needed to go some place. He drove my family of 6 to and from the airport in a clean car with AC. He also recommended great spots and excursions for us while providing additional information. He was even able to accommodate a bus that fit our party of 40 people, including adults and many children. If you’re looking for a nice, genuine, informative driver I 100% would recommend Jose!
Transport from/to airport to the resort was great. Driver was on time and super nice. Had a great experience, and felt in good hands all the way. Thank you Jose
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
