I felt very safe. They were very organized and professional. Jb transfer also picked a non cluttered place to meet. I would highly recommend them.
About Activity
What's Included
Includes
- Private transportation
- WiFi on board
- Bottled water
- Air-conditioned vehicle
- Knowledge of the area
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
2. Before you arrive. We contact you by WhatsApp the day before or the day of your service with your driver's name and direct phone number, and we track your flight's actual landing time.
3. Meeting us at the airport. A greeter from our team — separate from your driver — waits for you holding a sign with your full name and our company logo. Terminal A: the meeting point is the JET-LAG restaurant, a few metres from the terminal exit. Terminal B: the meeting point is the REFUGIO restaurant, a few steps from the exit. Our greeter identifies you, takes care of your luggage and walks you to your driver.
4. Wait time included. There is no charge for flight or immigration delays: we wait up to 80 minutes after your flight lands.
5. The transfer. We drive you directly to your hotel in our own vehicle. A baby seat is available at no charge.
6. Arrival. Your driver drops you at your hotel entrance and makes sure all your luggage is with you.
7. Round trip bookings. We contact you the day before your departure to confirm the pickup for the following day, ask for your room number, and confirm the pickup time in your hotel lobby.
Language Offered
Additional Info
Cancellation Policy
Reviews
Would recommend it. The only downside is that they only give you 80 minutes from the time you land. So, having to wait to get off the plane, wait for customs, wait for your bags and then get in an additional line to show your E-ticket can definitely make it more than 80 minutes which ofcourse isn’t any of our fault.
It was very good to travel the driver knew where to go very responsible friendly thank you very much
Excellent service driver was on time for pick up. No issues. SUV was older model and interior was little worn. Only comment is that the vehicle smelled like cigarette smoke if you’re allergic. I’m sensitive to cigarette smoke, but I endured it as wasn’t that bad but I would preferred not to have that smell the vehicle.
They were more than on time, super awesome and zero hassle! As we landed they kept in constant contact.
Reliable services, staff does their best to communicate, even though there can be a language barrier. Vehicle photos are miss leading, accomadating but not luxury.
They did very well with communication and we had a very smooth transport both ways. I was informed via text/whatsapp/email the day before and the day of with detailed instructions, including names and pictures of the pickup person. My flight was even delayed and when I notified them I got prompt replies via text with no issues. They arrived at pickup early with text notification and was easy to locate with a picture of the driver and they had my name on a sign. Very friendly staff. Would 100% use again.
what I like the most was that our driver and the company was communicating with us before our pick up. We had multiple family members arriving at different times and we were all able to communicate with the driver for the arrangement to pick up my one cousin that was in terminal a when the rest of us were in terminal B our driver was very understanding and spoke good English, and got us to our shuttle and to our resort in a timely manner. The only thing I would say is that the air conditioning was not as cold, but it was OK. I would definitely use this service again as I felt it was very professional and everything went according as planned.
Ride we safe. The driver was kind and nice. Driver was always a few minutes early. We arrived to our destination on time.
Team goes above and beyond to ensure a great experience. However, the vehicle supplied was subpar and did not match the pictures provided when booking. That was a bit of a disappointment.
Excellent service and timely pickup. Very friendly driver and customer service. Thank you for professionalism and kindness.
Showed up on-time and reached out the day before and told us exactly where to meet them. Driver was nice both ways and cars was clean.
The only issue we had was not knowing the pickup time in advance. They do text the day before with the time which is based on your flight departure time. I would rather of had an estimated time with confirmation the day before.
Great experience. Communication was good through out the process. Driver was easy to find once we landed
Our flight was messed up because of TSA shut down We called the tour operator informing them of the change yet we are marked as ‘no show’
Our drivers to and from were so much fun! Great hosts. Stopped places for us also if we wanted to. A bit of a wild ride, but what isn’t in DR? ❤️🇩🇴
Communication was great...we were contacted when our flight was about to arrive to let us know where to meet and at the time we requested...we were also contacted the day before our flight left to confirm pick up point and time....both drivers were friendly and provided a relaxing experience...would book through again and would recommend to anybody looking for a trustworthy quality experience
The driver was punctual and courteous! We used this service to and from the hotel (Ocean El Faro). They even made a stop for us in a store on the way from to the airport which was super helpful!! Will definitely book JB Transfer again!!
This transfer was well above expectations. Emilio met us at the airport was very pleasant our driver Chris arrived shortly after. Chris did a fantastic job very knowledgeable on the area and extremely articulate. I highly recommend JB Transfer
There were no issues. The driver was on time, courteous, and professional. We had a group of 10 adults with baggage. The minivan had plenty of room.
Good experience no complaints I like quiet rides and I received a quiet ride They were also on time and nice
Our experience was great. Contact with info on meeting place was spot on. Checkin was simple. Driver was friendly and responsible. Will use again.
I booked this the night before my flight and it was a great pick. Though I’m not sure how I would have found the pick up area without help from the guy carrying our luggage. The airport signage isnt the best. Once I found the area their team was very good about navigating us to the driver. I’m grateful because there were a lot of people seeking business there and that can easily get confusing especially if it is your first time traveling to an island, Each person was helpful, communicative and patient which is great because of the language barrier. It was three of us and we have the van to ourselves which was nice after being on a long flight. We were offered water and gum. I’m not a fan of Dasani water but hydration is important. Expect the driving style of an island. It was nostalgic for me because I’m from Jamaica. Also, the team was welcoming with a good sense of humor. I will be using their service again. I wish I knew about their other tours before book everything ahead of time.
JB Transfers were on point! They communicated promptly each time I reached out. They were easy to locate when I arrived at the airport, and they were even early picking us up when it was time for us to go home. I would definitely use them again.
We traveled with Viator, JD Transfers, and they were amazing! Communication was excellent. Our original flight was delayed and we couldn't fly out until the next day. JD Transfers changed our pick-up time to accommodate our flight change without any cancelation or added fees. They texted made sure we were taken care of upon arrival as well as departure. We will be using Viator for all of our future transportation needs.
It was great, no issues finding our driver. Staff was helpful. Ride was smooth and easy, great job overall
Driver was professional and on time. Had a clear sign with our name. Excellent experience. Will use JB Transfer for future trips.
Excellent service from Beginning to end.constant contact and easy to communicate with. everything went according to plan
Driver was patient and kind. We were delayed multiple times, but he waited for us. Got the wifi in the car and was able to contact family to reassure them we arrived safely.
A+++ service and attention! Communication was excellent via WhatsApp and the driver was really nice! We had a private Suburban and our drive to Ocean El Faro was about 45 min. The total amount for round trip is 190 + tip.
We initially booked only a ride to our hotel, but our pickup experience was so seamless that we also booked our return trip with them. All pickup details were texted/coordinated ahead of time, there was no guessing where to go once we got to the airport. They even moved our pickup time back a half hour upon request. A very professional team
Great experience. The driver was very friendly. They waited for me even though my flight was severally delayed.
Best transportation service we have ever used. They were prompt and on time. The communication prior to arrival and departure was excellent. Our driver Victor was so kind and nice. We will definitely be using this transportation company in the future!
Great service comfortable ride would recommend to anyone who needs transportation. 10/10 let us listen to our music too
Was even a little early to pick us up for the airport and the temperature in the car was nice and cool!! He got us there quickly and safely
Great experience overall quick response once I call for pick up. The driver was very friendly and informative.
My driver was very friendly and prompt. I arrived safely to the hotel and back to the airport. Thank you
Good communication and fast pick up from the airport.. Took us directly to our resort with no delays.. Would recommend!
The driver was great beyond my expectations. The driver made a stop at a store for my wife to get a few things. Great Job.
The pick up was on time , the suburban was clean and the driver very safe in the trip to the airport. I would recommend JB transfer DR for all your transport needs.
We booked a round-trip from Punta Cana airport to our resort and back. Our flight was delayed and our driver. Kindly waited for us. The car was clean with great air-conditioning and a very friendly driver both ways:) very pleased.
Transfers were right on time. I had 6 in my group. We ordered a suburban that fit six suitcases and carry-on bags. They had a greeting sign with my name at the meeting point. Communication through text messages were excellent. Took us right to our shuttle had no time to waste. Took us right to our hotel. Notify me a day ahead of time of a pick up time from the hotel back to the airport. Everything was through text message communication was still excellent. Five stars. Drivers were very friendly. Very safe.
This service was excellent. They show up on time, professional, easy to find. Their sign on the iPad was clear to read with your name on it made us feel safe. We highly recommend utilizing the service when traveling into Dominican Republic.
JB transfer made our airport pick up and drop Off easy. They communicated well, were on time, the transport was comfortable and the drivers were very friendly. Highly recommend booking with them!
Incredible transfer service. We were extremely delayed in customs and they waited on us. Great communication and super helpful. 100% recommend.
Great service very professional prompt. On time very responsive. Nice ppl . I will book again. Thank you
Best and easy experience. Very communicable and will let you know where and how to meet your driver. Drivers were the best!
Definitely can notice that they are experienced and very professional. I asked my driver a million questions and he had a million answers lol. Great service, definitely my go to for transportation in DR
Great service, punctual and friendly. We were contacted shortly after making the reservation to confirm details (we made booking same day), the operator was able to accommodate our transfer flawlessly. The driver that picked us up was very informative and friendly. Highly recommend.
Excellent communication of status of transfer, from before the actual date of travel to up to the minute updates.
Monday through Friday 9 am to 7 pm EST
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