It was nice, completely comfortable and that our driver was easy to find in the crowd of drivers at the airport.
About Activity
What's Included
Includes
- Hotel drop-off
- Flight tracking and adjustment for delays
- Private, air-conditioned vehicle transportation
- 60 minutes of waiting time
- Tolls and fuel fees
- Assistance with luggage
Excludes
- Tips or gratuities (not included, not mandatory)
- Charges for baby seats
- Additional stops or extra waiting time not scheduled
Departure & Return
Departure Point
- Pick up intructions from airport: "Airport arrival instructions: Prior to your arrival, our operator will contact you hours before your transfer to improve communication and ensure a smoother experience. At the Punta Cana airport, one of our representatives will be waiting for you at the meeting point at the airport. He will be holding a sign with your name on it. Meeting point: Terminal A: In front of the ''Welcome to Punta Cana'' mural, after crossing the restrooms. Terminal B: At the cafeteria ‘'El Refugio’'. Our representatives will be waiting for you at the meeting points. To facilitate your transfer and avoid confusion, please go directly to the corresponding meeting point. Important: We ask you to avoid stopping inside the airport with people outside our company. This will help us to speed up the process and guarantee a faster and more organized transfer, remembering that the waiting time after your flight lands is 60 minutes at the airport."
Itinerary
Upon arrival, you will be warmly welcomed at the meeting point. Sit back and relax during a safe, punctual, and comfortable ride, driven by a qualified professional who will take care of you until you reach your destination.
Remember that each passenger can bring one piece of luggage for added convenience. If you cannot locate your driver, please do not hesitate to contact our support team.
We look forward to assisting you and making your transfer a pleasant and stress-free experience.
Language Offered
Additional Info
Cancellation Policy
Reviews
They were already waiting for us outside. Very welcoming, courteous and professional, the ride was a good experience.
Terrible company. Although everything was confirmed by WhatsApp, no one picked me up at the airport and no one answered me by WhatsApp or phone. I had to use an Uber.
NEVER SHOWED UP. After confirming the information few times, he still did not show up. Since we did not have a phone when we landed, we ended up waiting for more than an hour to find someone to help us. When we finally reached him, he lied and said that he never got the information when he had already been in a conversation with us before we left. We ended up getting a taxi and paid 3 times the amount to reach our hotel. BEWARE AND DO NOT FALL FOR THE LOW PRICE. THIS MAN IS A LIAR AND A CHEAT. His name is Miguel Ramirez
The driver never showed up we waited over 2 hours and had to call a local cab.. that charged us 50 US dollars
Super friendly and great attitude from both tge driver and the representative. The only down side was that we had to wait for almost an hour for our transport to arrive after landing. But once it arrived it was a smooth and pleasant ride.
Very friendly driver, clean vehicle, and easy to find at airport. Great experience. Grasias. Price was great I recommend my driver Francisco was awesome.
The guy that was as the receptionist at the airport was so helpful! He provided us with information for our trip. The driver kept telling the receptionist helping us that he was arriving in 15 mins and those 15 minutes never came. He had us waiting at the airport a bit over an hour. Until I told the receptionist and he told me I understand, let me go ahead and get you another one. So we ended up getting a new driver.
Since I booked last moment, it took a while to leave but The kindness and service of the driver. I felt safe and we reached the hotel quickly.
Great service. They arrive on time and is very friendly. We definitely use this service again. The cost is very reasonable.
The driver never picked me up and Viator does not allow me a refund. It seems disrespectful to the tourist who trusts the service. I had to order another taxi and it cost me much more. I almost missed my flight. —— El conductor nunca me recogió y Viator no me permite la devolución del dinero. Me parece una falta de respeto para el turista que confía en el servicio. Tuve que pedir otro taxi y me costó mucho más. Casi pierdo mi vuelo.
I was initially skeptical and worried that they wouldnt show but there was a board with my name on it. Luis was there to greet me and take me to the cab (private). Best value transportation and I highly recommend.
The staff was very friendly and the ride was comfortable. He even let us pick the music! Thank you Viator!
No show driver. Had to pay for another service. Not much else to say. Not the best way to start a trip.
Very good, they will WhatsApp you in advance to make sure your arrival time for pick up at the airport.
Driver was on time, courteous, and helpful. Driving was good & professional. Communication was good. Will recommend 👌👍
Everything worked well. We were met by Juan who had a sign with our name and he connected us with our driver who whisked us promptly to the hotel. Great service.
They never showed up and I had to take a taxi. Don't waste your time with them. Had to hang around at the airport for an hour.
Terrible service. We never got picked by that company. No one knew who they were at the airport. We spend an hour looking for the driver. We had no local number to call. I lost my money and ended taking a taxi. I DO NOT RECOMMEND.
It was easier than I thought to find Keyla and then it was just a quick wait for the car to pick us up. The driver (sorry can’t remember your name) was funny making the ride to the resort enjoyable.
Reliable transport! The driver was waiting for me with my name at the airport. A few minutes later I was transported to my hotel.
We were waiting at the airport, we had no problems, super attentive and helpful, super indique
Transport never arrived, they didn’t reply to messages until after 1:30 hours after scheduled flight time. Please do not hire this service, it is a scam. We had to take another transport, no one answers
The trip to the hotel from PUJ was normal, when they were supposed to show up to take us back to PuJ they didn't show up having paid for it through Booking and I had to ask for an emergency taxi.
Nous avions commandé un transfert à notre arrivée de même qu'à notre retour. Excellent service, à l'heure. Je recommande.
Highly recommended Service. Since we booked it they were in contact by wasap with us. At the airport exit they were waiting for us and it was all perfect. Very helpful and attentive, which is greatly appreciated after such a long journey.
Monday through Friday 9 am to 7 pm EST
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