We were supposed to be met after coming through customs. Waited 15 minutes at designated pickup point before before we went looking for drivers
About Activity
What's Included
Includes
- Private transportation
- FREE CANCELATION
- FLIGHT TRACKING
- Bottled water
- WiFi on board
- STRESS-FREE
- DIRECT WHATSAPP 24/7
- Air-conditioned vehicle
- AIRPORT PICK UP
- SMOOTH SERVICE
Excludes
- Car seat
- Champagne
- Cigars
- Cold beer
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
My experience was great my driver Anthony was waiting for me when we arrived He stayed in communication with me and also allowed me to make some stops along the way and was patient while I shopped I highly recommend
The company Canceled on same day of transfer. Stated they would refund my card by email .Didn’t give explanation. I paid for a vip celebration for a birthday surprise. It was ruined. No call or WhatsApp.
I booked a round-trip airport transfer through this service for my trip to Punta Cana, and while everything eventually worked out, the experience was a little frustrating. When I arrived at the airport, I was expecting the driver to already be there waiting for me. Instead, I was asked to text them once I arrived, and I ended up waiting for the driver. When he finally called, he told me to meet him out on the street. As someone who had never been to that airport before, I had no idea where I was supposed to go, which was very frustrating and stressful. The driver also wasn’t particularly friendly or welcoming. I was also expecting a Sprinter-style van like I’ve had with other airport transportation services, but the vehicle was much smaller than expected. Then, to make things more confusing, I randomly received a message saying that my booking had been cancelled, even though I had booked a round-trip transfer. I had to follow up with them twice through WhatsApp because I wasn’t receiving a response, and the Viator app wasn’t working for me once I arrived at my resort, which made communication even more difficult. Thankfully, everything was eventually confirmed, and they were on time for my return trip to the airport. It was the same driver and the same vehicle, and again, the driver wasn’t particularly friendly, but at least the pickup went smoothly and we arrived at the airport on time. Overall, I wouldn’t say the experience was terrible because they ultimately got me where I needed to go and the return pickup was on time. However, the communication, airport pickup instructions, unexpected cancellation message, and overall customer service could definitely be improved. I did absolutely enjoy my trip to the Dominican Republic and would still recommend the transportation service with the expectation that communication and customer service could be better.
Great communication every step of the way. My driver texted me to check in, where to meet and arrived on time.
The booking process was extremely easy. I was a little confused by the confirmation as it had the hotel in both the airport pick up and the return pick up spaces. Otherwise, this was a great booking. The driver was friendly and cordial. The vehicle as comfortable. This was one of a few companies that booked more than 6 people for a reasonable amount of money round trip. This is a booking I would absolutely repeat.
Great service! Very affordable and timely! Highly recommend!
ELITE experience! Booked a private round trip transport from the airport to our hotel for my wife and I during our vacation to Punta Cana. Directions on meeting point for pickup were clear and there was always constant communication from the company. Our driver was super professional and the rides were smooth. We used the company for private transport on both the excursions that my wife and I took and we also booked through them for fair and reasonable prices. We will definitely be using this company again!
Salvador from Private Transfers was very nice and quite friendly. He made our ride very enjoyable. We will repeat our use with this company.
The “person in the car” showed up an 45 Minutes-1 hour late. He couldn’t tell me the name of business to look for because there is no name. He said look for man in white shirt. There’s all kinds of people in white shirts….the airport is completely chaotic and I am looking For a man in a white shirt. They were very “sorry” and said lots of Traffic. They barely spoke English. The caller I communicated with is different than the person that picked us up. The day we left I ask him if he could pick us up at 2:00 to go to airport. I thought I’d give them another chance. Guess what: 2:30 and no one there. I had to get the hotel to call Us a taxi. So we arrived to Punta Cana mad and left mad. Terrible communication, no reliability. How this company has 5 stars I have no clue. We are 0 for 2 with them.
I booked solo transportation from the airport to my resort. The day before my trip the business texted clear instructions via what’s app. Once I arrived there was constant contact as it can be confusing and a bit overwhelming to find your driver. I was met by Luis who then brought me over to my driver Maciel. They were both very nice. I would book transportation with this company again.
They were very attentive to make sure I was able to find them at the airport. I had to change hotels after booking and they were able to help albeit with paying the difference. They took me to the hotel and made sure I was at the correct place.
Good communication. Driver could not speak English but was very friendly. Would use again on our next trip to the dominant republic.
Great and reliable service for the airport pick up and drop off. Great car, great driver, great communication and great price as well. Highly recommended
Salvador was put driver and a perfect experience. Was waiting as we came out and a smooth trip to the resort
You guys left me stranded in the airport with no way to get hotel. I had call the hotel to get help for transportation.
Traveling with kids can be stressful, but this private airport transfer made everything easier. Spacious vehicle and patient driver. Great experience
One of the best transfer services we’ve used. Punctual, luxurious, and friendly staff. Ideal for families or couples.
The VIP transfer from Punta Cana Airport to Cap Cana was seamless. Our driver was waiting with a smile and offered cold bottled water. Excellent touch
After a long flight, having a private transfer straight to our resort was the best decision. No waiting, no stress—just comfort and excellent service
Our experience with this private airport shuttle in Punta Cana was flawless. The driver was kind and courteous, and the ride was very comfortable
We used this private transfer from Punta Cana Airport to Bavaro Beach, and everything exceeded expectations. Perfect start to our vacation
He has excellente 🇩🇴 the vehicle has clean we get text message with details of meeting point and he has there on time with our names waiting for us 😄🇩🇴⭐🌟🌟🌟🌟
Very good 😊 the car is the driver very good
The transfer was more than just a journey: it was a quiet transition from airport chaos to tropical serenity. The driver was friendly and professional, driving calmly and confidently. Attention.
I loved the discretion and professionalism of the driver. No need to ask for anything: the vehicle was in excellent condition, the Mood was quiet, and everything flowed smoothly
What surprised me the most was how easy and pleasant it all was. We left the airport and were already waiting for us, the driver offered us help with the bags and the vehicle was like new
The journey was very pleasant, without noises, without rush, and with subtle but present attention. It is an experience I would recommend without hesitation
One of the best transfers we've ever experienced. The driver offered us water, soft music, and gladly answered our questions. The vehicle was comfortable and spacious, and the ride was smooth and smooth
The smartly dressed driver offered us a bottle of water and gently led us to our hotel in Cap Cana. It was an intimate, cared-for experience, and one that we would certainly repeat
The driver, professional and polite, knew how to respect our silences and respond with kindness when we talked. We appreciate so much balance between respect, warmth and efficiency
It was our first time in Punta Cana and we wanted to avoid surprises. This transfer was just what we needed: clear in its communication, punctual to the extreme, and with a level of care that is not easy to find
If you are looking for a reliable transfer in Punta Cana, this Enterprise is your best option. They have luxury vehicles and excellent customer service
Very satisfied with this VIP Transfer Service in Punta Cana. We feel safe at all times. We will definitely book again on our next visit
Along the way, we were offered cold water and a Quiet Mood that allowed us to relax and start our vacation on the right foot. A warm and professional experience from start to finish
The heat upon arrival at the airport is strong, but finding a clean, air-conditioned vehicle with a friendly driver waiting was a relief. We didn’t have to search or negotiate anything, just get on board and enjoy the ride
Excellent option to avoid stress. Luxury private transfer with personalized attention. recommend if you are traveling with children or seniors
We loved the Service private luxury transportation from Punta Cana airport directly to our hotel in uvero alto .everything happened without time or stress
This type of Service is what makes the difference between a good trip and an unforgettable experience. The transfer was impeccable, from reception to arrival at the hotel
This Transfer Service is one of those that one keeps in memory for its quality. The vehicle was modern, quiet and with a pleasant aroma to have a good time
My wife and I were looking for a quiet and stress-free experience when arriving in Punta Cana, and this transfer was just that. The driver was punctual and respectful, the car smelled clean and provided us with a serene atmosphere, without noise or rush
From the first contact you noticed that it was a serious Enterprise. They confirmed everything in advance, sent us the detailed information of the driver and were attentive to our arrival. As we left, the driver greeted us with kindness and took care of our bags.
We booked this private transfer from Punta Cana airport to our hotel in Bavaro and it was a very comfortable experience. We arrived worry-free and very fast to be a place with lots of people
We were traveling celebrating our anniversary and wanted to start with a special detail. This Private Transfer Service was perfect. They welcomed us like we were special guests
We made the transfer from Punta Cana airport to Bayahibe and it was an excellent experience. The driver offered us cold water and was very friendly throughout with a good attitude
The best option if you are looking for a luxury private transportation from Punta Cana airport. The vehicle was spotless and the deal was first rate only
The driver was very friendly, polite and chatty. He told us a bit about the island's history while driving safely. It was a very nice way to start our vacation
The car was a luxury SUV, super clean and comfortable. In addition, they gave us some tips on restaurants and excursions that we can visit for a good holiday
It was easy to hire on WhatsApp, they confirmed everything quickly and when we arrived we didn’t have to wait a minute. The driver was very polite, the car smelled delicious, had air and even WiFi. Far above other services we have used on other trips
We hired this transfer as a gift for our parents, and they were delighted. We were told that the driver treated them with great respect and that he was very attentive all the time. We appreciate the good treatment received
Monday through Friday 9 am to 7 pm EST
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