Our ride was supposed to arrive at 9pm. He didn’t until 10pm. There was some confusion about who from the company would be picking us up. We arrived with three little ones and had to stand there for a while waiting. We had one employee call the manager and then ended up calling ourselves after another driver showed up and for some reason couldn’t take us. It was very inconvenient and caused us to miss the cut off time for some of the amenities we paid for at our resort.
About Activity
What's Included
Includes
- Luggage Assistance: Help with your luggage from the airport to your destination and vice versa.
- Flight Tracking: We monitor your flight to adjust pickup times as needed in case of delays.
- Meet and Greet Service: Personalized pickup with a sign displaying your name
- Professional Driver: Friendly and experienced drivers who prioritize your safety and satisfaction.
- Private Transportation: Enjoy an exclusive and comfortable ride in a luxury vehicle.
Excludes
- Gratuities: Tips for the driver are not included and are appreciated
- Uvero Alto Hotels – Not Included
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
IMPORTANT – PLEASE CHECK YOUR HOTEL LOCATION BEFORE BOOKING This private transfer covers hotels in Punta Cana, Bávaro, Cabeza de Toro, and Cap Cana only. UVERO ALTO IS NOT INCLUDED IN THIS RATE. Hotels such as Nickelodeon, Ocean El Faro, Royalton CHIC, and Playa Palmera require a separate booking and fare. Enjoy a safe, comfortable, and stress-free private transfer between Punta Cana International Airport (PUJ) and your hotel. Travel in a clean, air-conditioned minivan accommodating up to 6 passengers, with plenty of comfort for your journey. Our friendly, professional driver will meet you at the designated pickup location, assist with your luggage, and take you directly to your destination without unnecessary stops. We monitor flight arrivals to help coordinate your pickup in case of delays. Whether arriving for your vacation or returning to the airport, enjoy personalized attention, reliable service, and a smooth door-to-door experience. Book with SM Transfers and start or end your Punta Cana vacation with comfort and peace of mind.
Language Offered
Additional Info
Cancellation Policy
Reviews
This was such an easy and smooth transfer! I highly recommend! Jonathan was very responsive and patient with the timing after arrival to Punta Cana and I also used him for transportation back to the airport. Both vehicles were nice and the air was blasting. Definitely will book them again when I return to Punta Cana
Great experience. Thank you for getting us to our destination safe. Very professional and on time. Thank you
Easy to book and communication was good throughout the process. Car was at airport as promised with a sign waiting for us. Ride to hotel was pleasant.
It was easy booking. They were very helpful with trying to find driver. Drivers very friendly. Clean, safe, ride to Hotel
Next time I will book it again. No waiting time for others to arrive at the Bus. Clean, Safe and friendly Transfer. After Customs just outside there will be a sign with your name just as described. Really easy.
Our pick up from the VIP area of PUJ went without a hitch. I can recommend VIP airport service and this transport.
We had booked and paid for a shuttle service with AVIATOR , in Punta Cana to go to La Romana. Their driver never showed up, at our terminal. The flight was with Air Canada, and we ended up taking their bus service, who was at the right terminal. AVIATOR is refusing to refund, saying their driver was at terminal A. My question is, why was he there, when the buses were at the other terminal??? Anyone considering their service , needs to know that the bus service offered with our trip booking, did not stop at any other resorts, were very comfortable and newer.
I booked a shuttle and, due to delays with air traffic, immigration, and luggage, I got out of the airport later than expected. When I got to the pick up/arrival area, the staff were helpful in figuring out my booking and quickly contacted the right transport service. Danod, reached out to a driver, and I had the van all to myself. I spoke in my limited Spanish with Ashworth, the driver, and when I made a spontaneous comment that I was hungry, he kindly made a quick pitstop at KFC so I could grab food before heading to my hotel. That thoughtful gesture really made the ride comfortable, especially since check-in at the hotel took a while. I would definitely recommend this shuttle service. Just be prepared to speak some Spanish or use Google Translate—it helps!
Went above and beyond. Easy to deal with, always open to help and make it work. Always on time. Would recommend 100%.
The Driver was great and it was a nice size mini-van type car. They meet you at the Pickup Zone with your name on a clipboard
Great drive the drive from the airport to the hotel was a smooth and fast transition. Was one time we didn’t have to stand around and wait
Excellent visible signage and seamless pick up and drop off during a very busy airport time. Def recommend
The service was really professional and as soon as we got there they were already waiting for us and had a sign with our name and was overall really sweet and made sure you were comfortable and felt welcomed.
Great service by Sosa, arrived bang on time, clean car, air conditioning and very good guy to talk to. also very helpful to stop at Jumbo for a quick purchase.
Great experience, Very friendly and helpful. Very communicative and the Driver makes you feel very comfortable during transit.
The driver is very helpful. He told us what we should do in our trip and what we shouldn’t do. He also very funny and friendly
Sosa, was an amazing driver. After some miscommunication and not being able to find my driver. He picked us up from the airport and was friendly and helpful.
Sosa was amazing! Very informative, fast, and funny! Had WiFi accessible and gave us recommendations to do while we are here!
Fransico was so great!! Got us there quickly, we even had the music going. It was a great start to the vacation! Would definitely pick again when we visit!
Juan Francisco was amazing. Very helpful and cheerful. He made our trip to the airport very easily he gave us good recommendations for places to visit in our next trip to Punta Cana. Very recommended
Juan Francisco sosa, was an excellent driver very helpful, he show us all around punta cana, best discos, activities etc
Driver: Brayan Ricardo Brayan was an outstanding driver. Super personable and quick service. I would highly recommend him.
Comfortable and safe! Everything went well. The minivan was spacious. All recommendations for the driver, Juan Francisco!
Our driver Sosa was punctual for our airport pick in the morning. Very friendly and respectful. The drive was smooth as well. Thank you so much!
I had Santos as my driver and i had the best experience ever !! Thank you so much for the service . Also when arriving they wait for u even when I was later and they help you to guide you
I had a Flight from Hotel to Airport, the driver was allready 15 befor the Meeting time, A nice friendly driver with a good music.
Friendly driver showed up in a nice, clean, air-conditioned van. They were early and waited patiently for us to be ready. Price was $10 less than other quotes.
Perfect service, Francisco was excellent, very professional. Picked me up at the airport with a sign outside. Very comfortable ride.
Francico execeded my expectations. Clean and brand new van at Fair cost. He arrived earlier than expected because I called him since I was ready.
Juan Francisco was our driver. He came on time and transfered us quickly to the airport. The ride was enjoyable and the driver was very nice. Would recommend.
Antonio was very helpful and nice and was waiting for us as soon as we came to the taxi stand but my name on the side and tell us directly to where the driver was she will excellent
Good chatting, driver had attention on all our needs and questions. Also gives good tips about planning and all the good stuff around Punta Cana.
Juan Francisco was amazing. Really kind, punctual and not too invasive with forced conversation. He arrived earlier and wasn’t rushing me at all.
Great Service! They were very friendly and helpful with us and they even waited past the time they needed to be there for us.
We had a good experience with Abigail communicating. They were on time waiting for us with our name. And our driver Francisco was great! He was very nice, played music for us, and had a safe ride to our resort. I will book again!
Good morning, this was an awesome driver. He picked me up on time, air conditioner was 5/5, the vehicle was new, he was an amazing human being. Y’all should take advantage of this type of services. My experience 20/10. Thank you so muchhhh
Abigail and her team was very helpful during our stay. She was attentive and resolved all our inquiries. She helped us with the transportation and the coco bongo experience.
We used them for airport transfer to the hotel and back. Since it was our first time in Punta Cana, we were looking a reliable company and luckily we found the best one. Everything was organized perfectly and we can only highly recommend them.
I have used this transport company many times . They are very reliable and professional. I have travelled with them around the Punta Cana area and as well to La romana and Santo Domingo.
Very friendly and professional staff, great communication and excellent drivers with well equipped vehicles. I would definitely recommend!
Solid trip. Guide was on time at the airport. However, we still had to wait briefly for the car. The ride was ok, tour booking was also offered, and he initially took us to the wrong hotel. Despite GPS, wrong hotel entrance. Fortunately, the hotel staff then drove us to the correct hotel. It wasn't a big deal, but surprising that the driver wasn't familiar with the area.
All very well, thank you to Briant for taking us well to our hotel, I recommend this transport company to all
Very good service, Mr. Juan picked us up on time, very nice trip and comfortable, I would recommend it for tours!!!!
Amazing vacation, highly recommended Juan francisco, very gentle friendly, with good willingness to end our vacation
All great, visit to wonderful and excellent chauffeur service, wonderful attention and attention of all the characters of the hotel, very friendly people and always helpful for everyone and for everyone
excellent service, very friendly the driver Juan Francisco very nice the experience, I recommend your service!
Excellent service, too friendly, loving and helpful Very eloquent, a very willing guide and always with clear information
Francisco was our driver, very polite and kind. Congratulations on the job. Safety, education and great car comfort.
Excellent trip. Careful and helpful driver. Gave us all the attention and expected us to make the check-out. made all the difference
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