Full Day Castro & Dalcahue Chiloe Island

I’ve used Tangol many times while traveling through Latin America, and although experiences can be hit‑or‑miss, they’re more often hits than misses. In Puerto Varas, I booked several tours with them and all were excellent — well‑organized, small groups, and knowledgeable guides who spoke English. Communication was clear, pick‑ups were punctual, and the operator was very helpful and easy to deal with. Overall, I’d recommend them.

I did the Full Day Castro & Dalcahue Chiloé Island tour. It’s a very long day and you cover a lot, but it’s peaceful, with beautiful views and plenty to see. You do spend a significant amount of time driving, though the scenery makes it enjoyable. Communication from the tour operator was very good—they confirm the details the day before and let you know exactly what time you’ll be collected. The driver, who was also the guide, was very nice and friendly. I enjoyed the tour, but there were two small negatives. The lunch stop doesn’t need to be a full hour, especially as you’re taken to a specific restaurant. Tours always do this. Lunch isn’t included in the tour cost. I opted not to have it. I think that hour would have been better spent giving the group time in Dalcahue, where we stopped after lunch. There were several local options there, plus time to explore the small town. It would have felt more authentic, and you could choose where you wanted to eat rather than being taken to a tourist trap. I was also disappointed that two of the main UNESCO‑accredited churches were closed. The tour could be better planned so the group arrives when they’re open, as these are one of the highlights of the day. Otherwise, I would recommend it.

Great day but a very long one. You get an excellent overview of the island and our guide was fantastic.

This trip involves 8hrs in a bus for only 2hrs of sight seeing (couple of short visits) and a lunch (extra cost). The towns visited didn’t have much to offer part from the boat trip to see houses on stilts at Castro (extra cost not included in trip cost). The roads were busy and Chiloe island road has been badly damaged by trucks so not nice drive. Only positive is guide was good and had good interaction with the guests.

This is a full day with lots of travel. We visited four towns and probably could have got away with just two as many are so similar it’s difficult to tell them apart. The artisan fairs sell the same products in each town so if you visit one of the larger fairs you’ll have seen what’s on offer. Would have liked to have more free time to roam two towns rather than have four 10-30 minute stops. Still learned a lot a out the area and had a wonderful time seeing what we could in the brief time we were in towns. Lunch was good except for the chicken soup which was watery with few carrot pieces and a spoonful of rice. The main dish offerings were enjoyed by all and the chefs were flexible and accommodating for allergies. The ferry crossing of Chacao channel was one of my favourite parts of the tour and our guide Carlos was fantastic!

Had a good trip with the guide, Jorge, and the driver, Klaus. Jorge is really friendly and makes an effort to chat with everyone. Klaus is the reason for the smooth ride. Both are really professional and helpful during the tour! Lunch was reasonably priced, and the host at the local restaurant is super hospitable! The scenery is definitely worth a visit!

Tour just reasonable - the island Chiloé doesn't look especially interesting, especially in confrontation with the lake region

Our guide, Nelly, did a very professional and pleasant job. Excellent treatment and willingness to inform well and make an important one feel good in the group. Delicious and hearty food

A very good overview of land and people, Chiloe and nature. A cautious bus driver and an enthusiastic guide whose English was sometimes difficult to understand.

It is a very beautiful tour, with beautiful landscapes the guide Mauricio was excellent. I loved to know the UNESCO heritage wooden churches. Only I do not give maximum score because I felt deceived by Viator. They told me the value of 2 people to ensure the tour and when I did the tour there were more people.... When I reported I was given an indication for me to contact the operator! After that I was refunded in only 1/3 and not in 1/2 of what I had paid

Island has its charms. But there is a long time of displacement, exploring little attractions (surface)