Would not recommend. Do not buy from Viator or working with the company, Grupo Naviero de la Bahía. We arrived 10 minutes prior to check in as instructed by our “tour guide” and reservation. When we arrived we were told they were not open, so waited around for another 15 minutes or so. Finally we got checked in and paid the additional tax, which on the reservation said 10 USD per person, we had a group of 10. Turns out they DO NOT accept USD after once again being told to bring USD from our reservation. We paid the tax in pesos, and then proceeded to wait close to 2 hours to finally even line up for the boat, which was also late. Then when trying to board the boat, we were denied as there is yet ANOTHER tax we were not informed of, and told to go back and speak with the check in desk. By the time we got back we were called and told the boat was leaving. We waited around for 2 hours, and were not informed by either Viator during the reservation or communication with the tour guide via the app OR Grupo Naviero de la Bahía during check in that there was yet ANOTHER fee/tax and because of that missed the tour all together. This was a terrible experience! After missing the boat because of the lack of information/communication I requested we get our cash back for what we paid upon arrival and were denied. So we paid, and did not receive the tour.
About Activity
What's Included
Includes
- Open Bar (Only after Isla Marietas)
- Lunch (Hamburguer, side of shrimps and salad bar)
- Continental Breakfast & Hot Cakes (fruit, yogurth, granola, honey, juice)
- Dancing Music
- Snorkel Gear (mask, tube and life jacket)
- 2 floor Catamaran
- Snorkel, Paddle Board & Kayaks equipment
Excludes
- Dock Fee 3 USD per person (cash only)
- SEMARNAT and CONANP Bracelet 10 USD per person (cash only)
Departure & Return
Departure Point
- The meeting point is at Grupo Naviero de la Bahía Ticket Office. The customer has to arrive 10 minutes before check in. It's important that the customer provides contact information in order to maintain communication in case they get lost Once arrival, the customer can ask for Maria Espiritu
Return
- The meeting point is at Grupo Naviero de la Bahía Ticket Office. The customer has to arrive 10 minutes before check in. It's important that the customer provides contact information in order to maintain communication in case they get lost Once arrival, the customer can ask for Maria Espiritu
Itinerary
We'll have a boat ride in our Catamaran to the islands Marietas The time of Boat transportation is for around 6 hours (round) The time at the island is for around 2 hours
Language Offered
Additional Info
Cancellation Policy
Reviews
This was a nice tour but everything is extra. We did not snorkel because there was a lot of jellyfish in the water. The tour around the Island was extra which I felt should have been included in the trip.
We had a motor issue but the crew took care of us. We made the best of it and had lots of fun. Still completed our tour, took a little longer than expected but once again the crew was amazing. Definitely recommended
What a gift if a day! We saw a whale breech 10 times in a row...3 pods of dolphins surround and play with our boat as well as the unique blue-footed booby birds on Las Marietas. Snorkeling was very disappointing though. Sea to rough and too many people. Staff were very attentive and helpful not to mention the entertainment they provided! One suggestion: turn the volume down on the sound system!
The company is not clear on what it offers, since once on the trip it offers other activities that have additional cost, and the overlap of times between those who perform those activities and those who do not hire them cause the trip to become boring. They charge a tax to go to the island, but you don't even land on the island.
Monday through Friday 9 am to 7 pm EST
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