Grey Glacier Navigation In Torres Del Paine

What an awesome experience 😁. It's a must do if you're in the area. The views were amazing and well worth the 1:45 drive from Puerto natales and the price including admission to the park. The only issue was confusion about the start of the tour and time of check in. The voucher said tour started at 10am and you had to check in an hour before. We checked in at 830 (thankfully) and it's about a 45 minute walk to get to the boat. The tour left at 930. I would definitely confirm the day before or get there super early. Also, the majority of the road is dirt and it's extremely difficult to see if it's busy. Lots of curves and pot holes so it's a slow drive. Give yourselves plenty of time

Great experience, so fun. Be forewarned, it is about a mile walk between check in at the hotel, driving 10 minutes to the parking location and then the walk through the woods and then across a sandy beach to get to the boat. The actual boat ride is about 3 hours. Limited food and drink options on the boat and there is a restroom. But seeing the glacier up close is once in a lifetime.

The glacier grey boat tour was spectacular. It was breathtaking to see the glacier. Matias one of the guides on the boat was very informative along with all the other guides. Had a great time on this tour and would highly recommend this.

Part of my trip involves a wheel chair and I had to pass on the grip. The hike to and from the boat is not conducive to a wheel chair. I did not see this mentioned anywhere in the reservation material. Our group thoroughly enjoyed the excursion.

The walk from the Hotel Lago Grey to the boat is quite long and diverse. You cross the river and walk on pebbly windy beach. Seeing the lake and the glasier from the boat gives one a unique perspective. The boat was crowded. Drinks were served on board and we enjoyed our Pisco Calafate. At some point it was allowed to go up on the upper deck. It was a beautiful sight to see the glacier closely and the bluish icebergs on the lake. The drinks on the boat are served with the ice from the glazier Gray. We used to the catamaran service to get to Refugio Gray and to our trailhead.

We took the glacier cruise on our final day in Torres del Paine along our 10-day trip through Chile. New Year’s Day at 9 AM there was a line that stretched across the entrance of the hotel for those people who were checking in to the glacier tour. After check-in, we drove about 10 minutes down to the parking lot by the market and then strolled along the wooded path across the rocky shore and pebbled beach to the boat. Once on board, it was about a 40 minute cruise out into the lake. We were served a Pisco sour or Calafate Pisco sour before dropping about a half a dozen hikers off at the camp and picked up about a half a dozen campers. We then continued our way towards the two main arms, the second of which had 3 tongues. Overall it was a fantastic and very well run tour, even though there’s not much in regards to narration, but the staff was very friendly and even helped to take pictures with glacial ice fresh out of the lagoon.

It is a beautiful boat ride if you haven t yet admired the majestic glaciers of Patagonia. The walk to the boat is longer than expected

We were on the 9:00 tour. After a 30 minute hike from the departure point we stood in line in freezing weather at the unattended catamaran for a full hour before anyone met us. After boarding they used the most despicable excuse possible-“it’s not our fault”. They said sorry, let’s go. I have ridden in NYC taxi seats more comfortable than the worn out seats on Grey III. They had a chalkboard onboard advertising coffee, beer and liquor for sale, but had no coffee. Grey Glacier is the most impressive glacier in South Patagonia and this is the only company offering a tour. The glacier, and we, deserve better.

The Grey Glacier boat excursion on Grey III was fun because of the people we met, but not my favorite boat excursion to see glaciers. The walk to the boat was long and difficult on a very rocky beach. If you have any question about walking on difficult terrain for a little more than 1 mile, I cannot recommend this excursion. The boat was comfortable. While the glacier is impressive, if you are going to see the San Rafael glacier, or Perito Moreno in Argentina, I would not spend time on this tour.

Very enjoyable excursion. Initially all crammed inside during the welcome/ information talk it was very loud with about 100 people all talking. Once we were allowed to go outside it seemed much more relaxing. I enjoyed my pisco sour with glacier ice. Amazing to get so close to a glacier. Had about a 15 minute walk along the same to reach the boat

Beautiful boat trip with incredible views. We got very close up to the glacier and lots of opportunities for photos. Fun and friendly staff giving useful information about the glacier and the region. We had a perfect clear day, I will remember it forever. Definitely recommend

This was the best glacier experience we found in Patagonia (we did a total of 3 cruises). The boat was comfortable and they spent a great deal of time close to the glacier... in three different faces. The staff was very friendly. I chunk of the glacier was pulled up onto the boat and drinks were served iced by chunks of the glacier...so fun! Getting to and from the boat can be a challenge due to the high winds and longish walk from the parking lot. From what I heard, the drought in Chile has affected the place where the boat can dock, making the long walk necessary. Hopefully they will get more rain, refill the lake and shorten the walk.

The glacier is amazing and Hotel Lago grey is worth seeing as the starting point. The amount of time for the tour is also perfect and the staff are very jolly and helpful. I would recommend this trip to anyone visiting Torres Del Paine and the area. Our trip was delayed by and hour due to a late start by the group before us which was a bit annoying. The other thing to note is that you do need to walk to the boat, perhaps a kilometer; and it across a rocky, soft beach like area with howling winds. There were older people that were unable to manage this walk in the conditions and were unable to reach the boat. Someone with limited abilities would have difficulty and I did not see accommodation for it. The path also was not well marked. You are just set checked in and then sent off in your own to get to the boat with little direction. A worthwhile trip, just some things to be aware of before booking.

A bit of a walk to get to the Grey III catamaran, but well worth the trip. Lots of opportunities to take pictures and take in the views as the boat slows down to see the 3 different faces of the glacier. As a part of a Torres del Paine National Park visit with extensive hiking, this excursion is a nice way to slow down the pace for a few hours. Hotel Lago Grey is the starting point and offers an enjoyable view of the lake and glacier from a distance while enjoying a meal or snack. The glacier is claimed to be receding rather significantly (I'm ambivalent about the statistic of it declining 8% each year).

The booking process appeared easy but I was contacted by a random number through WhatsApp (apparently a 3rd party company) acting on behalf of Viator telling me that I needed to change my navigation time. It was extremely confusing and unprofessional. This should have been done via email and with much less confusion. When I arrived to hotel the day of the excursion, the hotel did not see my reservation and gave me a hard time saying that I would need to either 1) pay again or 2) not be able to get on the boat because Viator did not reserve my spot. For a few minutes I was completely panicking because I spent a lot of time and effort traveling to Puerto Natales just to go in this trip. Eventually after interacting with a very unprofessional and quite frankly rude woman at the counter at the hotel which further delayed me with just minutes left before boarding time to get on the boat , I was told I needed to run there in order to make it and if I didn’t make it then I would not be able to join the next tour. I felt so much anxiety as I ran to the boat and luckily I did make it. Once on there, it was an excellent experience after the fact but it was not worth the hassle and anxiety I went through. I hope that you all change this because it was disappointing to say the least.

We had an amazing experience at Grey Glacier. The scenery is simply spectacular and the whole tour organization was excellent. I want to highlight especially the guides Joaquin and Matias, who had wonderful attention with us. Before arriving at the tour we had a flat tire and they kindly waited for us, which we really valued very much. That gesture made a difference and shows the great professionalism and human quality of the team. We definitely recommend this experience to anyone visiting Chilean Patagonia. Wonderful!

This tour we buy through Nomads, totally reliable. We had to schedule transfer from Puerto Natales to the Hotel Lago Grey where the check in is done, we also coordinated it with Nomads, the Service was done Patagonia Planet. Everything was fulfilled as offered, specifically we went on September 22. Sailing takes just under three hours. The great value is the landscape and see the three descents of Grey Glacier to the lake, we have a beautiful day. I recommend this trip for its beauty and ease in everything and the weather accompanied us.

Excursion, postponed by an hour and then cancelled. The captain decides according to the climatic sub-paragraphs .in this case it must have been too strong wind.

The navigation allows you to enjoy the Glacier in a more real way. Gives a taste of adventure to the walk.

El viaje en general especialmente al observar el glaciar y apreciar el color azul intenso de este .Ademas disfrutar en la cubierta, sacando fotos para el recuerdo, realmente una experiencia única.

No hice el viaje con ustedes por que nunca respondieron al cambio de horario que ustedes mismos me solicitaron y no hicieron mi reembolso.

Ninguno pue no pudimos hacer el tour ya que mi esposa se accidentó quebrándome el metatarso. Trate de cancelar y fue imposible tanto co el agente de Viator y el proovedor

We arrived at Grey Lake with the intention of reaching the viewpoint. Luckily, there were two spots on the Gray III for navigation to the Glacier. Fantastic trip, a bit expensive but worth every peso paid. We reached the proximity of the 3 arms of the glacier. Incredible view.As a bonus the sun came out and gave a special color to the floating floes and the glacier.