Osorno Volcano, Petrohue Falls And Puerto Varas Shore Excursion

Emily and George provided an excellent tour with GV tours. We were given lots of local information and it was very friendly and casual.

Our tour was altered because it did not meet the minimum attendees. However, the alternate tour was a real great surprise to us. Emily, the tour guide and the driver George have given us a very excellent and enjoyable tour. Their personalities and services are very recommendable! We had a very good and enjoyable day!

Overall tour was good . I’d sited spent more time at the National Park and not gone to the larger of the two towns we visited

We all really enjoyed this. The length of the trip was perfect and the range of activities made it very interesting. The scenery is breathtaking (helped that it was sunny), the geology was fascinating (e.g., three volcanoes), and the towns we visited had a wonderful (German) cultural flare! Our tour guide, Ignacio, spoke very good English and had very interesting things to tell us about all along the Journey. More importantly, he was extremely kind and courteous, especially in the effort he made to answer questions. Our diver, Eligío “kept the trains running on time” and was most helpful with helping us on and off the bus and serving our snack! I highly recommend this trip! Job well done!

Yuan was amazing. He was humble, informative and best of all a Mapuchi! His love of greenery,water and nature is obvious and a refreshive prespective.Even though Mt Osorno was clouded most of our tour he said patience and indeed we had perfect shots. Highly recommend this local guide with GV tours

Eric was a very knowledgeable and friendly guide. As we were on a smaller bus we were able to get to areas that the larger buses were unable to go. This excursion is well worth the cost. Better than anything the ship had offered.

After tendering in from our ship which unfortunately was late, there was some confusion initially at the gate to the terminal about which list we were on. Eventually someone found our name and we were led to a small mini van that could hold 12 people. There were some other people from our ship that were held up on the tender so we waited for quite some time until all 10 of us had arrived. Our guide was a young woman and this was her first tour. She was extremely nervous and not overly confident. There were some facts that she provided that were inaccurate such as population numbers and such but not a huge deal. The weather was quite overcast so the only time we got to see the Volcano was from across a lake when we stopped at a rest stop. The guide decided it was to overcast to actually go to the volcano so that was of course very disappointing. We proceeded to the Petrohue Falls which is a very nice area but more like rapids rather than traditional falls. The sun came out for a short time while we were there. We then went to a lake area where we had empanadas and wine in the back of the van because it was pouring. From there we drove to Port Varas which was a pretty town with a very German influence. Didn't really receive a lot of information or background about the town. We were given some time to walk around but about half way through it started to rain again so we just waited for the van to come and get us to return to the ship. The rain certainly impacted the success of the day but of course that is no one's fault. But combined with a guide who wasn't very engaging made it even more of a letdown. While we were happy to see the natural beauty of this area there could have been some improvements to the overall tour.

Tour guide and staff were wonderful and very informative. We unfortunately had a rainy/cloudy day so our view of the volcano was a bit obscured, however, they did a good job of incorporating other aspects of their town. They also allowed us to vote to retime our route to avoid local protests going on which was much appreciated.

The rain made seeing Osorno Volcano and Petrohue Falls impossible. The tour persisted on a mendacious excursion in an attempt to not refund our money. The tour operator admitted that the fog made seeing the volcano impossible and they decided not to drive us to the volcano to not see it. They instead decided to drive us to the falls to get rained on from sideways driving rain and see very little waterfall. It was utterly unimpressive. We also had to cross the only road to the falls and it was partially washed out. We had to wait for it to be cleared and then cross. Then on the return the same road was in far worse condition and we had to wait an hour or more for the road to be cleared (hopefully) and race across the perilous road to escape. If we get washed off the road we fall into a ravine and surely all die. Don't just skim past that part - we had a real chance of certain death, not a high percentage but an actual chance of death. Not something you should ignore when choosing an operator and an excursion. In the end we saw almost nothing and spent most of our time in a van going nowhere. You will spend 51% or more of your time in transit and not actually enjoying anything. In my case the 49% or less was a total loss. I was wet to the bone and my seat was soaking wet as the rain came in all over my seat. The tour guide new very little a cursory Google search couldn't uncover. It was if someone from another city picked up a side gig working tours because they could speak some English, but they had no firsthand knowledge of anything other than the tourist traps. Save your money and just take an uber. You will spend 90% less on that uber and have an even better experience. You won't be waiting on 15 people in a van.

Don't use this general contracting company. It rained and instead of cancel and refund our money, we were given the option of pointlessly going out in the rain and seeing almost nothing. We were scheduled to see volcanoes but the heavy fog from the rain made this impossible, so instead we got to go into the driving rain (raining sideways) and look at a tiny waterfall in some park. We got to visit some indistinguishable towns with generic tourist traps and nothing notable to see. The towns may have had some culture and charm, but in an hour or an hour and a half you don't see any of that. Again it was cold and raining most of the time we were on foot walking around some town. You are paying money to sit in a crowded van over 50% of the time the 'tour' is going on. This really isn't worth your time. Save a ton of money and take an uber with two or three people ($5-$10 instead of $90 or more). In conclusion: the tour was completely ruined by rain, but in an effort to keep our money the tour company created a complete sham and just drove us around places with nothing to see.

This was a terrible shore excursion because the guide was awful. He didn't tell us anything about the places we were going or anything about Chile. He didn't even comment on all the roses in Puerto Varas ! It did rain buckets while we were at the Falls and the Volcano. The Falls were great, the Volcano we could see nothing. That is no ones fault it was the weather. After we left the Volcano the sun came out in Puerto Varas but again nothing was said about this nice town. Too bad! Other groups that we talked to had excellent guides and the guide makes to breaks the trip.

The Osorno Volcano, Petrohue Falls and Puerto Varas shore excursion was very well done. There was plenty of time at all places, and we did not feel rushed. George was an excellent driver and Nellie, the tour guide provided information on the area. We were fortunate, as it rained yesterday, and today is dry and sunny with patchy low clouds. First, we headed to Puerto Varas, a German town known as the city of roses. True to form rose bushes lined the downtown parking strips, and the waterfront was beautiful. At Puerto Varas's waterfront, we viewed the morning fog lifting from Lake Llanquihue revealing a subtle outline of the Osorno and Calbuco Volcanos. We stopped at a tourist feature with grazing llamas and alpacas. They seemed friendly, allowing people to pet and feed them. The next highlight was entering the Vicente Perez Rozalez National Park in the Andes Mountains and visiting Petrohue Falls. The falls tumbled through a rocky canyon with the snow capped Osorno Volcano as a back drop. The sun had come out and the cloud layer lifted to reveal the volcano in all its splendor. There were two gift shops on site, with lots of alpaca options. We then exited the park, heading down the highway to a very beautiful look-out, and enjoyed beef empanadas with Chilean wine. We re-entered the Vicente Perez Rozalez National Park and headed to the Volcano Osorno’s ski resort. We hiked up a volcanic ash trail to one of the first summits and enjoyed breathtaking views of Llanquihue Lake, and the surrounding terrain. Back at the resort, we enjoyed hot chocolate infused with cognac. Tips: The ski lift was open for a ride to the highest summit, but be prepared for a fee of $20 per person. We opted to hike to a lower summit area. The shop nearer to the Petrohue Falls has the largest collection of Alpaca items.

It was set up as a trip for us to see Patagonia for the first time. It was set up as a private tour for a group of 8 adults. The van is a bit too tight for 10 people (including driver and guide). Unfortunately, we never got to see the volcano due to cloud cover. The road is a bit windy and bumpy. Instead of lunch, as described in the literature when we booked back in June 2019, it was replaced by an empanada and a glass of wine on the voucher received. We did like the water fall and Puerto Varas. Overall, we still enjoyed the trip.

We did this as an independent tour when cruising South America with Princess. There were a number of excellent tours during this trip and the was one of them. Probably half the price of the cruise ship and just as good if not better than the cruise ship. We managed to go to the top of the second stage of the ski lift - right up to the snow line - brilliant tour / well worth the money - can certainly recommend.

We went with Paloma from Puerto Montt and drove to Puerto Varas and to see the Petrohue Falls and Orsono Volcano. It was very cloudy in the morning but the afternoon was beautiful for going up the volcano. Paloma fed us lovely empanadas and a welcome glass of wine whilst we admired the awesome view. She arranged for us to go up the volcano on the ski lift at an extra charge, totally worth it, you can see the whole mountain range for miles and the lake is enormous! A truly memorable day.

We emailed this operator in early January with some questions for a tour about 5/6 weeks later. After waiting 3-4 days with no response, we went ahead and booked through their website which generated a confirmation saying that we would get more details 30 days prior. Well they never responded to the earlier questions and of course never sent anything 30 days prior. Finally got some generic instructions about 2-weeks prior. Got up early and was one of the first to meet them at the dock....and they didn't have our name on the list. They then agreed to add us and after about a 15 minute wait for others we took off. It was a nice smaller mini-bus with a good driver and a friendly guide. The guide talks for about 5 minutes on the bus between stops and then just releases you with an agreed return time, so not a ton of "guiding" but she was always open to take and answer questions so no complains. We followed the itinerary on the website in general.....although no offer was made to give us food to feed the llamas.....and although we returned to port about 30-45 minutes earlier than needed, no mention was ever made of our going to the "Laguna Verde (Bonus, Only If Time Allows)"...even though we had time (it was about a 5-minute detour I later discovered). Anyhow, we enjoyed it and the day was fun. At $85 cash (plus discretionary tip) each, it was a great bargain compared to ship tours. However, the tour organizer's inability to answer simple questions over the course of weeks was frustrating, and then their loosing our reservation in spite of our having a confirmation and multiple emails could have been a real problem. IMO, I would pay 10% more to use a company who can do simple customer service but if the only option, they are a great alternative to overpriced ship excursions on huge tour buses.

We were picked up by the well identified GV tour company. Our guide, Nelly, was awesome and was knowledgeable and entertaining throughout the tour! The only thing we would advise is do not take the chairlift at Osorno if you are capable of walking! The town was interesting and it was nice to have some time to wander and explore. The falls were busy but glad we went!! Viator tours have always treated us well!

Darla the guide was exceptional. She explained everything and made it easy for us. She was on top of things. Checked every detail so we could enjoy.

Our group very much enjoyed this trip. Javiera our guide was very knowledgeable about the area and provided us with a great experience. Note that this is a journey encompassing a number of micro climates. There are a number of stops along the way to the volcano great for photos. We had perfect weather but as we wound our way to higher elevation the temperature dropped by a number of degrees. Giving consideration to this when you pack will help ensure your complete enjoyment of this trip. We had a great time getting to the mid-point of the volcano ( in the winter this is a ski hill) there are two chair lifts to take you up the hill. We were time constrained and as such could not go up the second lift to the highest spot on the mountain. We did have magnificent views nevertheless. On the way back we stopped for an empanada and a glass of wine (very nice) and stopped further in Punta Varas (a German inspired town and tourist area) where we were given one hour to walk around and visit a couple of markets. Given the choice, I would have taken more time on the mountain and gone up the second chair lift instead. I would strongly recommend this trip.

We booked this shore excursion in Puerto Montt and enjoyed our day very much! Our guide was great (just wish I could remember her name!) and was very responsive to the needs of the group. The sights were interesting and well-paced. I appreciated that the group was kept under 12 people. We actually booked two excursions with GV in different ports and found both to be a great value for the price! Would highly recommend!

This was a very poor tour, but blame the tour company rather than the poor tour guide. The tour guide had had no real training so it was evident early on that he had no idea about the sights and /or history of the places we visited, nor had he any idea on how to organise a group! We had to tell him to arrange meeting times and places, and the driver had to tell him what to tell us! We all felt sorry for him!! The sights we did see were great; the lunch was lovely; and can recommend the tour itself. GV, please make sure your new recruits are properly trained!!

A fantastic tour with our guide Nellie and driver George. The meeting on arrival was easy to locate and very welcoming. We appreciated the reassurance that we would be back in good time for our return to the boat. The tour delivered everything as promised. We loved the picnic. An excellent guide and driver, we highly recommend.

We really enjoyed the tour to the lovely Puerto Varas, the Petrohue Falls and the Osorno Volcano. The tourguide Nelly was very nice and could give us a lot of interesting details. The size of the groupe of 10 was comfortable. On the Volcano we went by the liftchair the short one, is was exciting. Thanks for the wine and the really delicious empanadas at the stop, we appreciated. We had a geat day!

It was a good day. It is a beautiful region of Chile. The tour guide Nellie was very knowledgeable and friendly. Would have preferred to have the empanadas and wine in different locale rather than side of parking lot. It was too long at the ski hill. Even with ride on ski transport, time could have been reduced and other sites visited.

Took as a cruise shore excursion. Nelly and the driver were outstanding! They picked us on time and returned us well on time. Everything on schedule and we enen had time for lunch at Osorno. They served us very well. Highly Recommend!

I was very happy with smooth transition from port. Maria Paz was a wonderful guide; managing our time, assisting with purchasing chair lift tickets, share local knowledge

Maria was an excellent guide. Great trip and really good value. The scenery was out of this world. Superb day and the empanada and vino were an added bonus. Highly recommended

We were lucky to have a beautiful clear day in port Montt. Our driver George, and guide nelly were professional and informative. The empanada for lunch was nice. We saw the volcanos - I recommend taking the chair lift up at orsano - there are a lot of paths to take. Keep an eye out for foxes at the lookout near the volcano - they are small and cute.

We were met at the cruise ship terminal by Jorge, our driver and Nelly, our tour guide on time. We took the tour of Petrohue Falls and the Osorno Volcano. We were lucky because the sky was clear so we were able to see the views of both volcanoes. Nelly was informative and engaging. Highly recommend this tour.

Nellie and JORGE were great guides for a perfect day. The falls and volcano are not to be missed sights in Chile. We were fortunate to have perfect weather. Very glad we selected the small group tour with Viator and GS Travels.

We were not prepare for the hike at the Osorno Volcano as this was not mention on the itinerary and did dress for this activity and was quite cold

Vulcano and waterfalls great, lack of times to see Puerto Varas. Competent and friendly guide. Enjoyed the Trip.

Superbe journée très bien planifiée. Guide compétente (Nellie) qui donne beaucoup d'information. Plusieurs arrêts sur le parcours, une journée parfaite !

Gute Organisation. Vor Ort Zeit um am Vulkan zu wandern - die meisten Alternativen Anbieter fahren nur dran vorbei. Agentur GV wartet, sollte es beim Tendern zu Verspätungen kommen !!!