Hotel Riva Art & Spa

Unfortunately, in my opinion, this was not a 4-star hotel experience. We booked three rooms for our family, and there were issues in two of them. In one room, the bathroom was not properly cleaned when we arrived. In another, there was an unpleasant damp smell coming from the air conditioning, as well as a bad smell from the bathroom sink. The sink issue was fixed after we reported it. The rooms were quite small, and the air conditioning could not be individually adjusted. It was basically either far too cold or switched off completely, which was very uncomfortable. On the positive side, the breakfast was good, the beds were comfortable and the ocean view was great. We were also disappointed by the lack of any common area where guests could simply sit together. One evening, we asked if we could use one of the tables in the open breakfast area to play a board game. We were told that we could not. This was particularly frustrating as the hotel does not seem to offer any other comfortable shared space for guests. Overall, there were some positive aspects, but considering the room conditions, cleanliness issues and facilities, I would not consider this a 4-star standard.

Hotel stay of my dreams! Wonderful staff members, super helpful! Had a room with a balcony overlooking the Mediterranean Sea, it was truly spectacular. We visited in the middle of a heat wave and luckily the room had AC and the hotel had free water in the lobby as well. Can’t wait to come back!

Not a fan. Rooms were clean, stuff was okay but it is NOT a 4 star level. We arrived after a long road trip to be told that a garage approximately 1km away from the hotel is 'the best option' to park for 16+ euros per day. Very few spaces in front of the hotel outside, we had a huge luck to be able to find a spot one day later but we were unable to travel anywhere by car being afraid to lose it. On booking.com it says parking is available but if you go to the details it with a few clicks it says 24 euros per day you can park in their garage but it was already full by the time we arrived, so you could say it was our fault not to check cautiously enough. They have a small bar right next to the entrance, which is okay but still not a 4 star level. Booking.com literally says breakfast is included but it turns out it's not, 17 euros per person for a very poor buffet, you can have way better food a few steps away. Absolutely misleading, feels like a scam. Bathroom is extremely small, but could be worse. Not a big thing, but minibar had two bottles of water and that's it. Really, not a huge deal but again, not a 4 star level. Elevator's button stuck on the ground floor, that's just embarrassing. Location is really good, most of the stuff is friendly, receptionists and cleaning lady deserve a huge raise and air conditioning is old but quite good. All in all, for 1500+ euros for a week it's highly, highly overpriced and would not recommend it, at all.

One of the best sea views on the Mediterranean …amazing view especially for the price. Great location nice staff very clean. Close to all the restaurants along the promenade. Not far from the harbor area. Book the sea view it’s well worth it. The Room is a nice size in the balconies are large.