Labourdonnais Waterfront Hotel

No proper pest control, Mosquitos in the room flying around. Furniture is old and out dated, traces of stains. Toilet in general is old, needs refurbishment to keep the hotel aligned with the 5 star category worldwide. Air conditioning in the room is old units and noisy blowers, with poor cooling capability, this needs to be refurbished. Very limited mini bar selections. The hotel lift got jammed while I was in it, the door failed to open, hotel staff took 15min to open the door. This again shows clear red flag on the maintenance condition of the hotel. The gym also needs urgent attention, the dumbell weight rack is old and falling apart, dumbell restraining rubber base is loose causing dumbell fall risk higher which can cause injury to hotel guests. I report all of this so people are made aware of the hotel's condition to avoid confusion on the hotel rating level (5). The lobby restaurant during breakfast buffet, there was lots of flies and mosquitoes sitting on the uncovered food items making it look disgusting. This is a serious issue which MUST be tackled by Hotel management as this is a main cause for food poisoning for foreigners who are not immune to the same level of local immunity for such conditions. The hotel lift is smelling of rusted chrome, due to the aging factor and deterioration of its parts. No air fan is provided in the hotel lifts, which makes it dangerous of suffocation risk in case hotel guests are trapped inside for long time. ***The hotel management would require to action all these points to make things better.

Labourdonnais is my favorite place for breakfast and coffee. It is opposite my sailboat in Caudan Marina. So I visit frequently. Very nice staf. A pleasure to be here. Cheers, Jacqueline Evers - Sailing Loveworkx solo round the world

Absolutely splendid breakfast buffet in the hotel's elegant waterfront Brasserie. Terrific selection, indoor and outdoor seating options, cordial and gracious service, and overall delightful experience. This was a wonderful early morning surprise for a non-guest and I can highly recommend this experience to others. Will definitely return again!

The hotel makes a very good first impression upon arrival. The entrance area and reception look high-quality, professional, and welcoming. The location is also exceptionally good, especially due to its central position in the city. For guests who value short distances and easy accessibility, this is a clear advantage. The breakfast buffet and service deserve special mention. The breakfast was very good, varied, and convincing in terms of quality. The staff were also attentive, friendly, and professional. However, there are clear weaknesses in the technical and structural condition of the hotel. During our stay, the elevator failed repeatedly, which suggests insufficient technical maintenance. The rooms also appear very worn and in need of renovation. The bathroom and sanitary areas in particular are not in an appealing condition and do not match the impression created by the entrance and reception area. The fitness and sauna area is also rather disappointing. Both areas are very small, technically outdated, and no longer up to modern standards. Overall, the hotel offers an excellent location, a very good first impression, strong service, and an excellent breakfast. At the same time, there is a clear need for investment in the rooms, bathrooms, technical infrastructure, and the fitness and sauna area. It is suitable for a short stay with a focus on location and breakfast, but with clear compromises in terms of comfort and facilities.