The provider didnt tell me if I had to stay overnight in Phiphi then I had to pay for speedboat to go and come back
About Activity
What's Included
Includes
- Hotel pickup from Phuket Town, Patong, Kata, Karon, Rawai, and Nai Harn
- Basic travel insurance
- Toilet on board
- Air Conditioning Ferry
Excludes
- Island fee(20THB/PAX) to be paid at point of entry
- Pick up service from hotels outside the pick up area.
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
The cruiser was a relaxed option for visiting Phi Phi without feeling rushed. Pickup made the morning easier. The ride back was a bit longer than expected, but everything went smoothly.
From pickup to drop off couldn’t fault this service. The ferry ride was comfortable with free coffee and biscuits and the highlight was the scenic tour of island before drop off.
The Phuket-Phi Phi island ferry was comfortable and roomy. Check in was easy, best to arrive 15-20 minutes early to avoid last minute rush. 3 decks to provide choices in seating and a small convenience shop to purchase snacks and drinks. Highly recommended.
The pickup driver was a little late but other than that it was smooth. The ferry was nice. It had three levels, restrooms and an area to buy snacks. One thing I didn’t realize was how long the ride was… expect about 2hours. So if booking other tours, keep that in mind.
I misunderstood this activity but got to have an adventure on its own. I do think it’s better to sit outside than inside as the AC and the motion on the boat does not go well. There are plastic bags behind the sit should you need to (out through the mouth). Overall it was a pleasant experience going, coming back not so much but this was dude to inconsiderate young boys.
The shuttle pick up service for the price is honestly a great deal. I got picked up from my hotel and dropped off to my hotel all for under the price of C$25 each person. Not only was the staff amazing but they also provided lots of water and at the end of the experience on the cruise back they provided free watermelon.
We were not provided the pick up transfer as promised. We provided our hotel information which was in the area aloud for a pick up. We were told by email that we needed to meet at the dock with no mention of the pick up transfer we paid for. We had to pay for a taxi to get to the designated dock.
The service was very sufficient to get us to Ko Phi Phi Don from Phuket. I am sure this option is VERY safe. I did not realize it was going to be such a large boat, and it was very full. I did not shop too much to understand if it was a good price versus other options. I can say nothing bad about the service it was more than adequate. However, when I make the trip the next time, I will probably look for an option with fewer people and a smaller boat.
The Ferry was clean and comfortable but the delay in leaving was unbearable, just sitting in the cabin for an hour before leaving was for me not acceptable.
Pros : The experience was better than expected. The ride was smooth. Cons: the driver was late picking us up from our hotel. My biggest problem was it not being a round trip transfer. Why one way ??? Having to find our own transportation back to the hotel was rough. We used bolt. We had to walk a long way outside of the pier area to meet the driver. The ride was scary and we had an issue with the payment process. It would have been so much easier for this to be taken care of with a round trip transfer.
Comfortable and smooth crossing to Phi Phi with a little sightseeing round island at end before docking. Toilets and water, tea and coffee with cookies are free and other refreshments available for purchase.
Good service. On time. My bag was picked up at the peer and stored on the ship. Then they helped me to carry it from the ship to the peer at the end.
We were picked up in plenty of time from our hotel and the ferry was very smooth. It was very stress free!
Disorganised handling of people’s baggage it’s a free for all when you arrive no crew helping to properly and orderly hand back the baggage which is piled up inside
Things to keep in mind when booking phi phi cruiser Pros: 1. Air conditioned cabins 2. Smooth Ferry ride no bumps or anything 3. Toilet onboard. Cons: 1. Seats are bit narrow 2. If you have big/heavy luggage You'll have to carry them no help would be provided. We had 5 bags but only 1 bag was taken by their staff. 3. Departure was 1:30 PM but the cruise left 30 mins late. Keep this in mind if you have any activity pre booked in phi phi.
Tour price is actually one way ticket to Phi Phi islands. This was not communicated clearly by the operator.
Picked up from hotel by small mini bus, the crossing was lovely we paid the 200 Baht extra onboard to have full reclining seats and air conditioning, slept till we were passing Phi Phi Leh 🙂
The boat trip was fine but the island is now a tourist trap . The water when leaving the pier is polluted with garbage and the pier itself as you walk you can smell the sewage. The island was jammed pack with so many people and business so it unpleasant to find a nice spot at the beach. The view of the giant rocks and its surroundings is beautiful from the boat. Yes you can get a closer view with a canoe or another boat rental. Overall I feel it’s overrated and you can enjoy beautiful and much clearer waters in the Caribbean or Florida.
the transfer was relaxing, I preferred the 2 hour ride vs the speed boat overall we had a good time. We traveled with a family of 11.
Comfortable, easy with snack bar and good restrooms. Takes about an hour and a half and much more comfortable than the speed boats that take just under an hour.
Very well organised and great price Phi phi island is stunning so much to see and do and the food was incredible , I booked a hotel for the night for just £16
We used the Phi Pho Cruiser to get to Phi Phi Don from Phuket and back again. The boat is clean and comfortable and booking was a very seamless process. On the way back to Phuket we were offered to book a transfer to our hotel in Naiyang in Phuket which was only 200 baht each - half the price of a grab. This transfer process was very efficient and obviously very well organised. The staff organising it were lovely. Definitely recommend for your transport to Phi Phi and back!
The drive was first class Very polite and extremely helpful Very safe driver Will definitely use your service again
Very well organized. Clean amenities. The boat ride went well and the staff was very courteous. There were announcements over the speakerphone to inform the passengers.
Great experience, booked online before Xmas, we were contacted by the local vender confirming pick times couple of days before our crossing
It is a nice way to go from Phuket to Phi Phi. The boat takes a detour around Phi Phi Lea and Maya bay, which is very nice, but adds almost 30 minutes to the sailing time. The upper sun deck is great, and there are restrooms and a bar on a lower deck. We were told that the ride would arrive to our hotel between 8;00-8:15. In practice it arrived only after 8:35, and the boat only left around 9:15. Fortunately, we were warned about this ahead of time, so were not very stressed. So very nice touristic experience, but not the fastest or most punctuate.
No respect for time. First, we got a message that we were going to be picked up from our hotel between 07.00-07.05 but we got picked up around 07.20. No problem for us so far. The ferry was supposed to leave the pier at 08.30 but left around 09.10. The time of arrival at Tonsai Pier was supposed to be 10.30, so we thought we had good margin to catch our next boat to our resort that was leaving at 11.30. We started to get stressed when the time was 11.15 and we were still not there yet, at this point we were already 45 min late and then the ferry decided to make two stops for people to take pictures of islands on the way. Extremely stressful for us that had another boat to catch. We finally arrived at Tonsai Pier 11.50, almost 1,5 hours later than communicated. We of course missed our boat to our resort and had to spend hours at the pier which was not how we wanted to spend our limited time at Phi Phi Islands. Very disappointed. The ferry itself was good with a café, toilets and indoor room with air conditioning, but unfortunately the disrespect of time ruined our entire day.
No one helped us load our luggage on the ferry, had to use the gangplank all by myself with 2 large suitcases. No bottle of water provided on boarding. We couldn't understand the announcements on PA system as the speakers were either busted or in poor condition. Our pickup reached the pier 20 minutes late but that wasn't a cause for worry as the boat itself was delayed by 20 minutes. Overall the ferry did it's job of transporting us without frills.
Great, affordable ferry transfer from Phuket to Phi Phi Islands. Ferry was clean, nearly full and have a snack counter to buy coffee or cookies or chips. Restrooms on board the vessel were also clean.
We booked the tickets a couple of months ago with hotel pickup included. They since changed their policy and new ticket’s apparently no longer have pickup included. We had to send several emails and pictures of our ticket that clearly state “pickup included”. They tried to get us to pay extra for that but after several emails and WhatsApp messages they finally agreed to honor our original agreement. Overall super unprofessional of them.
This is a fraud ring. My personal experience was very bad, as evidenced by the graphic, which can be found in my little red book. I booked this cruise to Phi Phi Island before I set out, thinking about having fun with my kids, and I read all the rules before booking. Inside and the confirmation was not written to make it clear that the afternoon boat was one way, but required a night's stay and no way back. The hotel was also picked up one way and not returned to the hotel. I was informed of these queries by staff upon arrival at the docks. And the staff say I'm not the first to be cheated, already a lot. I have also complained about going to agoda, intending to go to Thailand Tourism Board, Thai Embassy, Thai Consumer Bureau etc., also have all the certificates etc. Don't be fooled again ⚠⚠⚠⚠⚠⚸ Please stay away from this tourist attraction, all the T&Cs in Agoda don't clearly list it as a one-way ticket 🎫 and only one trip to the pickup hotel. And the contact number is to confirm that no one can be found, calling 📲 is a message this phone number is not in service Meaning 👉This phone number is not in the service area, please also ask the hotel to help contact, etc., they all said the phone 📞 is invalid, and can't ask for a refund and complaints no door. Complaints can only be made to Agoda and the Tourism Board of Thailand by email 📩. But I do know that there is no way to complain about cattle playing. But please help. Don't believe in this company. When I arrived at the dock, the staff said it wasn't just me who had been cheated, it was a lot of people in the same situation, so I asked why you didn't complain. They said it had been made clear to their company that all rules and conditions had to be written, and they said yes, but I drove them to show that it was indeed no. And the dockers couldn't help us, because it was just selling boat 🚢🎫 tickets, and there were so many travel companies selling it that they couldn't catch the fraudsters. ⚠🏠���⚠🚨🚨#Stomp on the Pit #Misleading Consumers Very misleading. I also took screenshots of all the T&Cs that I could see, and all the pictures are visible on 👆. We were not on the cruise, nor were the refunds successful, very irresponsible and couldn't find anyone yo. It's totally out of touch.
The worst tour of my life! I would call this travel agency fraudulent. They are not fulfilling their obligations. They bring tourists to the island and leave them to their fate. The worst thing is that requests for help are not answered, let alone refunded for services not provided. Take care of yourself from these scammers, and don't fall for their low-priced tricks.
Fin overfart med færge fra Phuket til Phi phi. Der var siddeplads indendørs til alle, der var med på færgen.
Nice trip, ferry with kiosk where you can buy drinks. More options for space on board We upgraded to 1st Class for 200bath per person, and they were well spent. Peace and lots of space.
Este ferry no va directo a phi phi, si no que da una vuelta primero a la isla de Phi Le. Por eso tarda 2'5 horas en lugar de 2. El barco es lamentable. Pero bueno, si el horario es el que necesitas, pues te aguantas.
They came to us to take phone at the hotel, and then accompany us where we took this ferry, unfortunately the ticket for phi phi Island was one way, because of the listing not so simple, in fact I wondered: but who the hell makes the one-way ticket?? Ah. After paying for the return tickets, the friendly staff made us sit on the ship, where some refreshments and food were free and others for a fee. On this fast ferry, there were various points on the ship from which you could admire the islands and the sea. Wonderful day thanks to the attentive and experienced staff. Too bad for TripAdvisor that would like to put in capital letters when a listing does not include the return, same in the description.
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
