Phuket Airport (Hkt) Departure Transfer From Phuket Hotels (Shared Or Private)

The driver was on time, even slightly early. He was very nice & got me to the airport without problem.

Communicated pickup time in advance, Driver showed up on time and no issues as expected. Dropped us at airport well on time

good customer service, alignment with the departure details, I sucessfully reached the airport finally.

They did not include a pick up time when I booked. I thought they would reach out to me later through an email or Whatsapp. I followed the instructions on their confirmation email that said to go to getmypickup.com and enter the booking reference number they gave me on the confirmation they said to use but it kept saying "Transfer Not Found." I messaged them via the Viator app the night before to ask for the pick up time and did not get a response until after the supposed pickup time which they said was 4 hours before the flight leaves. If that was said in the confirmation email upon booking, I would have been fine with that. When they finally responded to me in the Viator app, it was after the pickup time had already passed. They gave me the same booking reference number to use but added "BR-" in front of it, something they left out in the instructions. That's really important, guys. I was already well on my way to the airport in a Grab rideshare by then. They claimed they called me and I didn't answer but I don't answer phone calls due to the high cost of phone calls in another country and I don't feel that that is uncommon. Additionally, I don't answer numbers I don't recognize and there was no communication stating that I would be receiving a phone call to confirm the pick up time. If they had communicated this, then I would have picked up the phone call. I requested a refund for their error and they refused but I'm not surprised because this felt like a scam. Good thing it was only $11. I met up with 7 other friends. I would have liked to recommend them but I'm so glad I didn't. That would have been embarrassing. I'm surprised Viator allows scams to remain on their site. Go with your instincts!

I have used destination services for times for airport pickup/drop offs. Always reliable and fast every time.

Tour guide very nice and gives great history, but the tour is too long. The restaurant food wasn’t great. I ordered SEAFOOD pad Thai and received 4 shrimp with tofu and lots of eggs. All stars for guide. Shorten the tour!

Very reliable service. Used the service on arrival and departure. It was nice to have a secured time.

Driver was friendly and professional. Showed up on time. Nice air conditioned ride from our condo back to airport. Highly recommend.

I booked with this company for transfer to hotel from airport and to,airport from hotel. I also booked a tour and found their prices for each service were very good.

Amazing company. Collected early, arrived at the airport with plenty of time, was greeted by an amazing lady who walked me through the whole ‘covid airport procedure’ with ease. Made me very comfortable and calm throughout the whole Thing. Couldn’t recommend this company more! 5 star service!!

Although it was a "shared" transfer, I was the only passenger for both arrival and departure transfers. Only issue was having to phone for pickup time as this was not sent.

Excellent service from Sea Pearl to International airport on Sun Dec 15th. Car was clean and vey presentable. Arrived on time and was at the airport before the required time.

Booked a transfer from Phuket hotel to airport. The driver was very bad .. pretended he dint understand English. We were Getting late for the airport, he was continuously talking on phone and driving slow. Then made us talk to someone at his office and that girl was trying to explain me that max speed limit is 90.. whereas she dint know that the driver was only driving 50.. very Bad experience . He dropped me to the international terminal whereas I had a domestic flight .. worst expwrience ever .. not recommend at all to anyone

Prompt collection- I was the only passenger so minivan to myselfWarning- collection is 4hrs earlier than flight

<p>met all expectations. On-time andI was the only passenger each way.</p>

<p>The only reason I'm not giving them 5 stars they were on time and it was a seamless pick up and delivery is that they insisted on picking me up from my hotel 40 minutes from the airport 4 HOURS before my departure. The early pickup meant that I missed the hotel breakfast I paid for not refundable and arrived at the airport at 6:20 am for a 9:45 flight. Trust me - nobody wants to spend 3 hours at the Phuket Airport unnecessarily. In addition, I only got the information about that early pick up the night before and only because I called THEM to ask about it - I got no email, no phone call, no communication from the tour operator that wasn't initiated by me. In hindsight, I would have paid double the price to have had time to eat breakfast and take a taxi at a more reasonable time.</p>

<p>They never showed up, and when I called to ask where they were, they had no record of my reservation even though they had called to confirm it three days earlier. We ended up taking a cab.</p>

<p>They wanted to pick us up 4 hours before departure time. it was ridiculous, and when we asked to get picked up later, they refused.</p>

<p>met at the airport, had nearly the full brand new minibus to my self, the following morning the rep arrived and organised the boat trips i wanted to go on. The visit to Simons Caberet they organised front row seats, That show was spectacular. Early pick up at 5.30am coming home was dead on time, have another trip to THAILAND COMING UP NEXT YEAR, THEY HAVE WON ME AS A FUTURE CUSTOMER.</p>

<p>Reliable, on time, hassle free - worth organising, peace of mind</p>

<p>On time, easy to identify and a quick and safe ride. Really easy.</p>

<p>With six years of tours with Viator. that will tell the story within itself. <br/> GREAT</p>

<p>fantastic service , the company faxed my hotel the day before my departure to confirm pick up time<br/> on the day off departure I was the only passenger, driver was very friendly and helpful with luggage<br/> would definitely use this service again</p>

<p>A Destination Service man picked me up outside my Hotel early so I was so relaxed.<br/> The Consultion Lady Wananong informed me of the pick-up time, the day after I arrived. They work hard to make your stay enjoyable and easy. <br/> I highly recommend Destination Airport Departure Shared Transfer.</p>

<p>Th driver was knowledgeable about our transfer and took us to international check in. He waited for a few minutes to ensure that we got in ok</p>

<p>They were on time and waiting for me. Driver was expedient.</p>