Marriott’s Mai Khao Resort - Phuket

If you love peace and quiet this is the place to go in Mai Khao. Our apartment was comfortable and spacious. My kids loved the pool and the kids’ club activities. I love the apartment because it’s complete. I get to cook in the kitchen, there’s also a washing machine and a dryer. The gym is clean & the gym equipments are okay. Special thanks to Candy, Pia and Popcorn for entertaining my kids during our stay :) The only downside is we can’t really swim at the beach because the waves are violent & scary unlike when we were in Kamala beach.

Having stayed at many Marriott properties over the years, I can confidently say that Marriott Mai Khao ranks among the very best, not just because of its beautiful property and comfortable rooms, but because of the genuinely exceptional people who make the experience so memorable. Our room was spacious, immaculately maintained, and extremely comfortable, making it the perfect place to unwind after each day. The resort itself is peaceful, beautifully landscaped, and ideal for families looking for a relaxing getaway. What truly sets this property apart, however, is its staff. Every interaction was warm, sincere, and service oriented. A heartfelt thank you to Paul at the Bell Desk, who welcomed us with a smile and was consistently helpful throughout our stay. The restaurant team was outstanding. Cheela deserves special recognition for her attentiveness, courtesy, and remarkable ability to anticipate guests’ needs. Yaya was equally impressive, always welcoming, efficient, and genuinely caring. Then there was George, who was undoubtedly the heart and soul of the restaurant. His infectious energy, sense of humour, and wonderful rapport with guests, especially our young son, made every meal an enjoyable experience. He has a natural gift for hospitality. At the pool, P was exceptional. He was constantly attentive without ever being intrusive and was fantastic with children. Our son absolutely loved interacting with him, as did many of the other children at the pool. He is a real asset to the resort. The chefs also deserve immense praise. Chef Pawan went out of his way to ensure every request was accommodated, and the quality of his food was consistently excellent. Chef Guayteaw prepared every dish exactly as requested, and every meal was flawless. Mario was another team member whose professionalism and warmth added significantly to our overall experience. If I had one small suggestion, it would be to consider adding more visible markings for the submerged steps and seating levels in the swimming pool. I bumped my shin a couple of times because the changes in depth weren’t immediately obvious. It is a minor observation and one that could further enhance guest safety. That aside, this was genuinely a five star experience in every sense. The facilities were excellent, the service was outstanding, and the people made all the difference. Marriott Mai Khao has a team that clearly takes immense pride in what they do, and it shows in every interaction. We leave with wonderful memories and look forward to returning.

We had an exceptional stay at the resort and were thoroughly impressed by the warm hospitality and impeccable service extended by the staff throughout our visit. The beautifully designed and exceptionally spacious two-bedroom apartment was both luxurious and highly functional, making it ideal for a family getaway. The resort boasts an excellent range of amenities catering to both adults and children, while the seamless beach access adds to the overall experience. A special mention goes to the team and Indian chefs at JW Marriott for thoughtfully arranging Indian food options for our baby, which made our stay even more comfortable. We felt genuinely valued as guests which made it a truly memorable and delightful experience.

We booked this apartment for a family of four and had a very comfortable stay. The apartment featured a spacious master bedroom with huge bathroom and bath tub which was a great addition for relaxation. The kitchen was fully equipped with all the necessary cutlery, utensils, a dishwasher, and a microwave, making it convenient for preparing meals. There was also a dedicated washing area with a washing machine and detergent provided, which was extremely helpful during our stay. One of the highlights was the huge balcony with both dining and seating areas, offering plenty of space to relax and enjoy the surroundings. Overall, the apartment was well-maintained, thoughtfully equipped, and perfect for a family stay. We would definitely recommend it.