Four Points By Sheraton Phuket Patong Beach Resort

A great stay for four nights; my room was generously sized for one person, and I enjoyed it. Mone at the pool bar was exceptionally friendly and made me feel welcome. The breakfast was substantial, offering several sections to choose from. Overall, I had a great stay and will visit again.

A reliable, well-positioned resort situated along the northern stretch of Patong Beach, solidly delivering on its core competencies as a 4-star international property to serve as an efficient, comfortable base for a business trip. ​Stayed here during a business itinerary in Phuket. The resort reliably fulfills everything expected of its brand tier without unnecessary friction. The guest rooms are clean, modern, and thoughtfully appointed, providing comfortable bedding, functional working surfaces, and strong climate control. A notable layout highlight is the direct pool-access configuration on the ground level, allowing guests to step straight from their private patio into the expansive swimming pool—a practical leisure touch to unwind after a demanding schedule. ​The daily breakfast buffet reliably does its job. The spread offers an uncomplicated, well-curated rotation of Western, Asian, and local hot dishes that makes for an efficient, energizing start to the morning. Operational management is proactive and transparent; when a scheduled electrical interruption occurred during the afternoon hours, clear advance notifications were communicated across the property, allowing guests to plan around the maintenance window without surprise. A dependable, business-friendly accommodation anchor in Patong that delivers consistent service standards and functional comfort.

We spent six nights at the Four Points by Sheraton and had an excellent stay from start to finish. The hotel is very well located, making it easy to explore the area. The hotel itself is modern, spotlessly clean, and very comfortable. Our bedroom was well equipped and well maintained, with all necessary toiletries provided, as well as an unlimited supply of bottled water, which was a lovely touch. The staff were exceptionally kind, friendly, and responsive, always happy to help with anything we needed. The breakfast was absolutely amazing, with a great variety of delicious options each morning. There is also a nice gym, although it is a little on the small side. The swimming pool areas are beautiful and were never overly busy or crowded, which made for a very relaxing experience. Overall, we had a really wonderful stay and would happily return. A clean, modern hotel with excellent service and facilities. Highly recommended! Here’s a polished and professional version of your review: We spent six nights at the Four Points by Sheraton and had an excellent stay from start to finish. The hotel is very well located, making it easy to explore the area. Thank you

This property is nicely laid out, & the rooms are good. I stayed here for 3 nights, & would like to compliment the management on the great job they did for my buddies & I during our stay. We checked in with Summer at the front desk. She was bright & cheerful. We liked her instantly. The open air lobby was nice, with an easy flow to it. My room was at the rear of the property, past the pool, (1 of 2 nice pools), & the restaurant. It was nicely appointed & the mattress was super comfy. The big screen TV was good, except for the fact that I could not cast my iPhone to it, they only allowed android devices to cast. This was a big disappointment, one that I hope management corrects in a timely manner. I liked the wrap around pool, as well as the one out front with the beach view. The lobby bar was nice, & we enjoyed a couple of drinks there while taking in a world cup game. The only drawback to this property other than the TV issue I mentioned earlier, was the fact that the road separates the hotel from the beach. It was a busy street, with cars, tuk tuks, & taxis zipping past at moderately high speeds. Thank goodness it was a one way street, or crossing would've been an even greater challenge. The breakfast buffet was amazing. It had a crazy selection of international fare, & the staff was good. I'd like to mention Koko, who went above & beyond to make sure everything was perfect for us. Overall, this hotel was great. There seemed to be a bit more training needed for some of the Burmese staff, whose communication skills needed improvement. There were a couple of language barrier mishaps that occured. Perhaps some English &/or Thai lessons would help. I'd give this hotel a 4 star rating if it weren't for Koko, & Summer. Their above & beyond service bumps this place up to 5 stars.