Baan Yuree Resort And Spa

We visited this hotel on 22/05/26 and stayed for 4 night's just wanted to share the experience here, before visiting the hotel we used to see the Google reviews of this hotel just for our clarification most of them were told about this hotel is very bad review on the receptionist lady about the rooms about the maintenance about overall the experience and ambience after visiting here the hotel and staying for four nights even I also felt the same bad experience and rude behavior by the receptionist lady who is wearing specs and very unprofessional and about the room it is okay not up to the mark and not a four star experience as they have mentioned and about the food is also good it was just for the sake we need to have and the people work here most of them don't understand English mainly in the kitchen they don't even understand and don't even respond it's it'll become a night where if you visit this hotel so just suggesting to all the Indians to not get food after visiting here and experience the same as what I did. There is another one female in the reception little short I forget her name she is very kind and very humble to the customers.

The staff were exceptional - went above and beyond what was required or expected of them. I cannot speak highly enough of them. Rooms were comfortable and very clean with daily service. Good freshly well-cooked breakfast with buffet options. Good, quiet location. There is a free hourly shuttle bus to Patong Beach and Jungceylon, the largest and most modern shopping centre in Patong, and pickup during the day I would stay there again without hesitation.

Only 4 for location rejected on my own aging ability to negotiate the steep incline to the hotel. However the hotel has a free transfer service to the centre and beach. Spacious room, but a little sparse with toiletries. Staff were excellent, especially Patty, who was always helpful and reliable.

This was one of the most disappointing hotel stays I have experienced. The balcony was dirty and poorly maintained, with an unpleasant smell coming from outside. The room had hygiene issues, and the overall cleanliness standard was unacceptable. What was more concerning was the staff’s attitude — complaints were ignored and no serious effort was made to resolve the problems. There was no sense of accountability or professionalism. Instead of prioritizing guest comfort and hygiene, the hotel focuses on selling drinking water with their own branded label. Basic hospitality standards seem to be missing. I would strongly advise future guests to reconsider before booking here. Management seriously needs to improve cleanliness, maintenance, and customer service.