The property is great, and the pool area is simply beautiful. Breakfast was excellent, and they even had clearly labeled vegan options. The service was very attentive and helpful, and the location is perfect quiet yet right next to the Royal Palace. However, for a 5-star hotel, the rooms were a huge letdown. While the decor was nice and beautiful, the room smelled strongly of a damp cellar, to the point where it could give you a headache. Unfortunately, the air conditioning was also noticeably moldy. It was okay for just one night, but I wouldn't have stayed any longer in that room.
Palace Gate Hotel & Resort
Address: #44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun PenhAvailability
Description
Facilities
Reviews
This was my first five star hotel experience and it was unforgettable. We paid $130/night for the palace view and the view was spectacular. When we entered the building we were welcomed with a tea that was super delicious. After the lady gave us a full tour of the hotel and its amenities. She directed us on what we could utilize in the room and how we could make bookings for the spa. Our hotel stay included breakfast and it was wonderful. The breakfast was a buffet in the morning and had a multitude of options. My favorite was the wrap that they had and a chicken fried sandwich. It was delicious. It was like a brunch buffet and you could eat as much as possible. We skipped lunch a lot because of this breakfast. The pool was also beautiful. You have massaging fountains pouring into the pool that just feel so delightful on your back. The pool is also massive so it’s great for doing laps and there is wonderful poolside service. They hand you towels. You can get water and even poolside snacks for a fee of course. The room service was also wonderful. They came twice a day to make sure our room was made and ready for sleeping. It was awesome as we also had welcome fruit. They really made sure we felt all the hospitality we could. The spa was also wonderful. We chose to get the coconut oil massage for 90 min as there was a 20% reduction. It was wonderful and I literally fell asleep during it. That’s how relaxing it was. You are treated so well here. They tend to the needs you didn’t even know existed. It’s a beautiful property with wonderful staff that give you a wonderful experience. Crazy experience for $130/night!
Beautiful and luxurious hotel. It's almost like your stepping into a palace. The rooms are set well and clean. The hotel is centrally located and at a short walking distance from tourist attractions. The Sky bar is beautiful and serves great drinks
It’s feel like you’re entering a palace, the vibe is different from other hotel. Quit unique full of ancient status, paintings and other decorative objects. It will make you feel peace and calm. Their service is great, the food also testy. They have 4 buildings and one of it is more than 100 years old. Great and unique experience.
Staying at Palace Gate Hotel & Resort by EHM was truly a memorable and heartfelt experience for my family. From the moment I arrived, I felt a sense of calm and comfort that made it easy to relax and fully enjoy my stay. The room was beautifully prepared, very clean, and thoughtfully designed, which made me feel both welcomed and well cared for. The ambiance of the hotel is something special peaceful, elegant, and full of charm creating the perfect atmosphere to unwind. What touched me the most was the overall experience, from the delicious food to the wonderful breakfast, especially the coffee, which was simply fantastic and something I looked forward to each morning. I and my family genuinely felt happy and refreshed during our stay, and I’m truly grateful for such a wonderful experience. I will definitely carry these beautiful memories with me and look forward to returning again.
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