The Washington Hilton was very clean, and the staff was very nice. Breakfast was excellent, and the bold coffee was a real highlight. The beds weren’t comfortable for me, and although the pillows were fluffy, I didn’t find them comfortable either. The rooms could also use some updating the lobby and exterior seem to have gotten more attention. For the price, I’d like to see more investment in the rooms and be prepared for a $300 incidental hold.
Incredible Service, great Staff! Special Thanks to Manuel and also all the bottoms as they were very kind, helpful and supportive. I enjoy to stay in hotels where the staff truly care about their guest. Manuel was one of them. Also special thanks to the manager who was in charge during Sunday morning Oct 21 I can’t remember his name but he was truly kind, supportive and responsive. I recommend this hotel to everyone. Lovely stay.
Overall the experience was good. The room A/C was noisy throughout the night. Next time I will ask for Earplugs. Service was excellent from check in/out with Isabel, service at the door was great too with Manuel's assistance with my bag staging while got my car, top notch and Guy's assistance with loading my bag. Customer sevice was fabulous. Also the Sidecar's crab cakes delicious, great service by Rahsida too. I don't recommend the flat bread was not good to me and overpriced. I met some great people and had a nice room too. Location was little walk from the Dupont Circle Metro.
The hotel is beautiful. We arrived at night and were pleasantly surprised by the variety of amenities available. There was a late-night market where I was able to purchase dinner and snacks. I also ordered chicken wings through room service, and they were delicious. The rooms are small but very well organized, comfortable, and exceptionally clean. Although I only stayed for one night, I had a wonderful experience. The staff was attentive, and the service was excellent. I would definitely stay here again.
I stayed here in July for a family reunion, as it was the most convenient location for our event. Overall, we had a fantastic experience. Check In: I used the Hilton app to check in and access my room with the digital key, which was seamless. A quick tip for drivers: if you pre-pay for garage parking, you will still need to stop by the front desk for a physical keycard to exit the garage. (Parking is a bit pricey, but standard for DC hotels). When I went down to get my garage key, Arthur at the front desk was exceptional, he gave us extra bottled water for the room and generously invited my guest and me to breakfast the next morning. Room & Comfort: While the property is on the older/historic side, our room was clean, comfortable, and well-appointed with a king bed, a nice walk-in shower, and all the essential toiletries. Best of all, it was surprisingly quiet. I didn't hear any noise from neighboring rooms or the floors above/below. Breakfast: Breakfast the next morning was delicious and super convenient, highly recommend it if you want an easy start to your day before exploring the city. Everything tasted fresh and the staff did a good job making sure I was pleased. Overall, a solid 5/5 stay. Thank you, Arthur, and the rest of the Washington Hilton team, for making our family gathering so memorable!
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