Versailles Palace & Garden Tour By Minivan From Paris With Ticket

Excellent Specifically the guide Florian

What a lovely way to spend a Sunday morning! Fredrick spoke perfect English to us and perfect Spanish to our Chilean companion. He was an amazing guide who thought of everything in advance. Our time in lines was shortened greatly. Water was readily available which was especially important as the weather became quite uncharacteristically hot. Whatever the weather, Frederick is your man!

The part related to France Tourisme was handled flawlesly. The driver / guide was very welcoming, on time and kind. However, the chateau of versailles organization was terrible: * The visitor numbers made the experience unsafe and impossible to enjoy. * Excessive heat combined with crowd management created dangerous conditions. * Constant risk of pickpockets and lack of visible crowd control. * The experience was so unpleasant that i had to leave much earlier than planned. * the attraction failed to provide a reasonable visitor experience considering the admission price. * Request a full refund

Our driver showed up in a van that could not store the wheelchair one of our party needed, even though I spoke to a Viator agent weeks ago who assured me it wouldn’t be a problem. We were 40 minutes late leaving while he found another vehicle. Once on our way, the driver got lost and had to backtrack, delaying us further. We arrived at Versailles an hour late, leaving us only 90 minutes at the palace. We didn’t see much of the interior nor any of the gardens before we had to meet the driver to leave. This tour was not cheap and we don’t feel we got our money’s worth. Overall not a good experience.

Jean-Baptiste was very good! Very personable. Would recommend. He has a lot of knowledge. One recommendation would be ear buds so if you’re not close you can still hear all of the informations.

Convenient way to visit Versailles. They take care of the transportation and the skip-the-line tickets. We went during an off-peak so there weren't a lot of people in Versailles

The palace itself is beautiful but is soo packed that you end up shuffling along from room to room. The gardens are spectacular and the musical fountains are well worth seeing

As I had opted for audioguides instead of a live one, I felt that we missed out on a lot of interesting information because of that. We were picked up by bus and dropped off at Versailles, got in and were distributed audiophones which took a little to figure out. Once we did that, it was OK, and did provide some information, but probably not nearly as much as a live guide would be able to do. The Palace itself is truly impressive, but with all the over the top opulence, it is easy to feel overwhelmed.

Poorly organized on return pick up from Versailles. The agent told us to get off the bus before reaching the office in Paris , & left us in a hurry. Was supposed to have a drop off to the hotel, but that didn’t happen . The office not very helpful at all. I would not recommend this company to anybody.

Versailles is wonderful but the extra money that we were charged for this tour to be "skip the line and in air conditioned bus" was false. We waited in the hot sun for an hour for our "guide" to go in and get our skip the line tickets. The bus was hot and had no A/C. We complained about this upon return and they said there was nothing they could do.

I booked the trip to Versailles with France Tourisme. We left by bus from their agency which is close to the Louvre. The bus was clean, comfortable and air conditioned. We could admire Paris and listen to the guide's comments. Arrived at Versailles, we have quick access to the castle thanks to the priority access ticket. When I saw the queue in front of the Chateau, I was very happy to have this cut-line ticket! Versailles is breathtaking! We visited the castle, the estate of Marie Antoinette and the gardens. We were lucky enough to come the day they had the fountains show. It was wonderful. I am delighted to have made this excursion. Everything was well organized. I did not have to worry about anything. Thank you France Tourism

First, we received a text cancelling our original tour. We went to their office and decided to do the Monet Gardens/Giverny and Versailles tour instead. The next day we arrived for the tour which departed on time. The gentleman, Robin was pleasant and spoke many languages while explaining a lot of the history of the area. The bus was clean and after requesting the air conditioner be put on, it was comfortable. Monet Gardens was just lovely and we recommend that part of the trip. You have enough time to meander through, eat lunch and walk to the little village shops. After that, you are on your way to Versailles. What a huge, huge disappointment. The ticket you purchase says you don't have to wait in line, that was one of the enticements to taking the tour. Oh no. We waited (NO exaggeration) one hour and 5 minutes to get in. The original guide handed us over to another person, who did nothing to see why we were like cattle all shoved together, and waiting forever to get in the venue. It was ridiculous! To be fair, he probably could not have expedited us anyway as there were so many people waiting. But, wait. It gets better. They close at 6, now it is after 4 P.M. and we are still standing outside, waiting. Finally they let our group in. We'd have been better off had we gone back to the bus and forgotten the "tour". Once inside, more waiting to get the audio equipment, which we were handed with no instructions. Actually, we were so crammed in there, with only the ability to shuffle along, that the audio was not needed. We literally were shuffling and unable to appreciate the beauty of what we told was Versailles. AND, we wanted to just get OUT of there and go to the gardens, but the employee told us, no, we had to go through the entire palace before we were able to exit. I am not in any way exaggerating when I say if there was an emergency, we would have been trampled. People were holding on to their children and looking like trapped animals. It was such a waste of time and money. While I understand it was Easter week, someone needs to tell the powers that be, that allowing so many people in such confined space is a hazard. And the tour company is partially responsible. It is absurd to charge for expedited entry when your customers are shoved in a confined area for over an hour only to not be able to enjoy the tour they paid for. NO, do not do this. Oh, and the "gardens" that my friends had been to once before.... NO Flowers. Just dirt around some nicely manicured trees. What? Monet/Giverny, nice. pleasant. Do not waste your time and money on Versailles. Shame, because we were looking forward to it, but live and learn.

Thank you very much to Elyesse for her professionalism and listening. This guide adapts to customer requests. Delivery was consistent throughout.

Fabulous guide this Elyesse Besides everything is top Nicolas the driver is charming and very professional I recommend this very nice formula Thank you.

Superb visit of a beautiful place thanks to the comments of our super guide Elyesse. A good time in the middle of history!!! I recommend it to you. Not to mention our driver Nicolas, on top.