Paris: Eiffel Tower Guided Tour By Elevator

Our guide was brilliant his name was Roberto. He was very knowledgeable and was great fun. The experience of going up to the summit was breath taking. Not to be missed.

I had the worst experience ever with this company. I think the TripAdvisor should remove such companies from their platform.

Salome was great. She was lighthearted and made it a fun outing. We had families with kids up to seniors and she made everyone feel included

Its an easy walk from the meeting place to the Eiffel Tower. Expedited entry to the elevator with our guide. Our guide, Bayo, was very entertaining. We enjoyed his talk about the history of the Tower.

Alex was very informative . She provided excelling information on the history design construction of the tower as well as the ongoing maintenance.

EManuel was an excellent guide-very personable and spoke English very well. We only went to second level!

Just to be on time a half hour early or less at designated meeting spot. You don't actually meeting at the tower, you meet a few minutes down the street on rue Suffren at the office.

Awesome to visit the Eiffel Tower. We took the elevator to the second floor. We then walked down the stairs to the first floor. And from there, we walked downstairs all the way to the bottom.

This was delightful. The guide was very warm, charming and engaging, as well as very attentive to some of the older attendees, which was so kind. He met us at the shop and walked us over to the Eifel Tower explaining how it would all work. We gave us some history and took us up together in the elevator. Even once there he gave some more guidance, then we were free to stay as long as we wanted. My partner and I had the privilege of being able to have a glass of champagne at the Brasserie and take in the view. Overall, a wonderful experience.

We met our guide at a site about 10 minutes away from the Eiffel Tower. We walked as a group to the tower. Once we arrived at the site, she provided historical content at different sites on the Tower property. She also let us know the best way to tour the Tower. We purchased tickets to go to the top of the tower. We reallly enjoyed the view and ate at the 2nd floor restaurant. It was a fun tour; we have great pictures. Although we took pictures at the top, the best pictures were taken on the 1st and 2nd floors. It was a great ending to our Paris trip.

Short-lived but worth it for the view on top. Our guide gave give us a little information about the area before but after security to enter the Eiffel Tower he did not didn’t wait for us and moved on with the rest of the group! Probably won’t do this particular one again. I have to internationally call the office and explain what happened and they told me to just go up to the town myself.

Our guide was knowledgeable and not only got us in quickly, but told us interesting facts and pointed out various landmarks.

It was super nice, Ellen is super acknowledged of the place and gave us a lot of information! Very friendly and helpful

Great way to see an amazing site of Paris! Great tour guide. Getting right in makes such a difference! Worth it all!

Enjoyed learning about the Eiffel Tower and our guide was very nice. The issue we had was the very long lines to get on the elevators. It was a nightmare and we decided to forgo going up to the summit and left after getting to the second floor. The heat coupled with the madness of the lines made for less than an enjoyable experience. Nothing personal against the guide she was very helpful when we decided to ditch the waiting and the heat and helped us to exit as quickly as possible. There are other ways to get a Birds Eye view if the city of Paris and I would recommend doing one of those instead. For the price we paid ($600) for 4 people, I feel like there should be some kind of “fast pass” system for the elevators that would eliminate the extreme wait times. I had read in the description that there would be lines but I had no idea the challenge of getting onto the proper elevator would be that extreme.

Four days in advance, we contacted you to ask whether it would be possible to cancel our activity in Paris (the Eiffel Tower) or receive a voucher, as extreme heat was forecast in Paris. My sister is pregnant, and our group also includes two people over the age of 60. The Moulin Rouge and other companies were understanding and offered us vouchers as a solution. GetYourGuide only offered us a 50% refund, which would have meant losing more than €400. As a result, we felt we had no choice but to proceed with our trip to Paris. On the day of the activity itself (June 25), GetYourGuide cancelled our booking, and we were not even given the option to reschedule. What was supposed to be one of the highlights of our trip turned into our biggest disappointment. Very little effort was made to find a satisfactory solution. If a reasonable solution had been offered in advance, we would not have travelled to Paris. We are extremely dissatisfied with GetYourGuide's customer service and with the lack of an appropriate solution to this situation.

This is the first time I’ve had a disappointing experience with a guide through GetYourGuide. Ana, from Panama, did not seem to have control of the group or pay enough attention to all participants, even though there were only about ten of us. She also appeared uninterested in presenting the history of the Eiffel Tower in an engaging and enjoyable way. As a result, the tour felt disorganized and lacked the enthusiasm and storytelling that I have come to expect from GetYourGuide experiences.

Terrible Experience. I booked an afternoon tour of the tower. When I got the confirmation the tour time said 11:15. My flight will just be landing. I attempted to amend the time like you can do on another site but you couldn't. I didn't make a mistake. I canceled so I could reschedule and was charged a 50% penalty. I scheduled and canceled in under 10 minutes. I called and emailed to talk with someone and explain the circumstances. All I got was an email stating their policy. Not very good customer service if you ask me. I made my reservation with the another company and had a great experience. Site much easier to navigate and options to make changes without a money grab.

Your guide was very nice and professional.

Our guide provided us with the history and interesting facts about the Eiffel tower with pictures to go along with his story. He brought us to a park where we had great views and then led us through security and up the elevator to the 2nd floor where we said good by. It was a quick visit but still worth the extra attention provided.

We were late due to there being a holiday in Paris and the concierge for Viator was understanding and extremely helpful and accommodating. She let us join the next group since it was past our time and we were still able to enjoy the Eiffel Tower partially with our tour guide Tiago. He was a nice guy.

We thoroughly enjoyed this tour! My wife suffered a leg injury a few days earlier and was having difficulty walking, but the guide -Alex - did a great job of walking slowly and occasionally stopping along the route from the office to the Eiffel Tower to explain sights to the group and allow us to catch up. Alex is knowledgable and kind and she helped make our visit to the top of the Tower an unforgettable one despite the rain!

I booked a guided Eiffel Tower experience through Viator and, unfortunately, it didn’t quite live up to expectations—especially considering the price. On the positive side, our guide was genuinely friendly and engaging. At the base of the tower, they shared some interesting historical facts and context, which was a nice start and set the tone for what I hoped would be a more in-depth experience. However, once we actually went up the tower, the guidance essentially stopped. There was little to no explanation about the views, landmarks, or the layout of Paris from above. This was particularly disappointing because, on a previous visit, I had a guide on the second floor who went above and beyond—pointing out key locations across the city and adding rich context that really enhanced the experience. In comparison, this tour felt quite limited. Given the premium price, I expected much more insight and interaction throughout the entire visit, not just at the beginning. All in all, it felt overpriced for what was delivered. That said, I understand that availability was limited, and this was one of the only options to access the tower that day. If you’re simply looking for guaranteed entry, it may serve the purpose—but if you’re expecting a truly guided experience, it might fall short.

This guided tour is an absolute must. The rep was lovely and very informative. We did not have to queue which was good. Would definitely use this company Get Your Guide again!

Our tour guide was nice, graceful (we had a little confusion around the meeting place), and knowledgeable. We enjoyed this experience greatly and would highly recommend it to anyone who is considering it!

Guide was pleasant, very informed and good in explaining and also ensured safety concerns were met by the group

The views from the summit are amazing. We took the 4:30 tour. This gave us daylight and evening views. Our guide stayed with us for a good amount of time. Walked us all around then to the summit elevator. She did not go up, but shared all we would want to see. At 6p, the light show began & that was a neat experience, being on the 2nd level and looking up.

Our tour guide Janet was wonderful on the walk to the Eiffel Tower she talked about the history of the tower and the neighborhood. She was very informative and very knowledgeable. She kept the experience interesting. Great job!

Amazing guide Florence was very insightful and informative. The security screening points were a breeze and the views were breathtaking. Thank you Flo, we really enjoyed our time with you.

The guide was extremely knowledgeable and made the experience a lot of fun! We probably could have figured it out on our own but having a guide was very helpful

Flo was cheery, welcoming, knowledgeable, and we could hear her, a big plus! She did a great job giving us an overview of the Eiffel Tower and pointing out landmarks in the city. Would recommend!

Make sure you're early to meeting point. Bit of a walk away from the tower. Your bags & belongings will be screened twice like at airports. No locks, knives, scissors, etc that could score the paint. It can get cold & windy up on 2nd level. The views are amazing. Natali was a fantastic guide & everything went well & precise. Good English too. Very pleased with her efforts & knowledge.

We were able to get through the security checks and into the tower without standing in line for long. If you are clostrophobic or afraid of heights this tour is not for you. lol. The elevator rides to the second floor and to the top are packed in tight! We had a great guide (Janet) who was very fun and informative. The views are fantastic from the top and we were able to stay for as long as we liked.

Very organized tour. Guide was friendly, engaging and pretty knowlegeable about the city. Nice small and fun group.

It’s very helpful to have the guide direct you through the entrance and the information about the early stages of building is awesome! Kateryn was great the whole way! If you choose to go to the summit, the guide escorts you to the elevator, then says goodbye. This is fine, because once you get up there, you just want to take in the amazing view and buy a champagne for toasting to ‘the good life!’

The tour was amazing, and the guide did a wonderful job. It is such an incredible place to visit and the view of Paris from the second level is breathtaking.

Absolutely awful customer service- we had to cancel due to a family bereavement and they refused to refund full amount. Paid 50% and then failed to honour their commitment on the other 50%. We still waiting despite numerous emails and writing to Company Owners who have not responded. We will never use these people again

We did this Eiffel Tower summit tour at night and I highly recommend doing it at night. The tower was magnificent all lit up and twinkling at the beginning of each hour. The views from the summit of Paris at night are spectacular. Highly recommended!

Very knowledgeable guide for the first part, with lots of time to explore on our own. We all loved it - including our 4 year-old grandson.

Great experience. Emmanuel was very knowledgeable and very accommodating with all guest. One of the best tour guides I have ever had on any excursion.

The tour was exactly as advertised! Tour guide, Salome was awesome! She was professional, knowable and so much fun!

Our tour guide Edmund gave an excellent tour sharing much interesting history. Learning about Gustave Eiffel was especially fascinating. Getting priority access to the various elevators was key in making it a great experience. The views at every level were outstanding!

Amazing experience. The tour guide was knowledgeable and kind. She stepped us through the journey with detailed historical information

Fun and informative. Guide was great with just the right amount of detail and tourism advice. Highly recommend.

This tour was amazing. Our tour guide Nataliia was very entertaining , informative and knowledgeable This tour didn't disappoint!

Was great to get to the second floor prior to sun set to see all of the landmarks Paris has to offer. Sunset was gorgeous!! Salame was wonderful!!

Our guide was fantastic - covered everything we needed to know, but gave us flexibility as well. She was so pleasant and personable. Crowds were pretty bad, but I would still recommend this tour for summiting the Eiffel Tower. She made it as smooth as it possibly could have been. Thanks so much!

Took over an hour and it was extremely crowded Gide did very little except show us the way and tell us some facts about history, overpriced poor value!

Great tour guide. He made the experience even better with his knowledge, personality, pictures, videos, and personality. I am forgetting his name, but will not forget him. He has several masters degrees in dancing and anthropology.