Paris: Batobus Hop-on Hop-off Cruise & Landmarks Audio Tour

Disappointing trip. We paid standard fare €48 for two adults. No commentary on board. We simply passed various landmarks and passed under a number of bridges without any background being provided by the onboard staff. This service is simply a water taxi. We’re cutting our trip short and disembarking at the next stop - then paying again to book a river cruise with another company which we’ll (hopefully) enjoy.

Positives-easy and fun way to see the attractions along the river. Not too crowded. One boat was much nicer and open air, one had heavy plastic panels and was stuffy. Negatives-had a lot of trouble finding the place to get on the boat originally. The tour guides did not point out the attractions-we had to guess what we were seeing. There was no audio guide. I included one of their own pics of the boat so you can recognize it.

Although the actual experience was nice, it was difficult to know exactly where to go to start with.

We spent the day going up and down the Sien River on the Batobus. It was a 10/10! I was nervous at first that I couldn’t figure it out but it was incredibly user friendly. The stops are clearly marked and you can google map each one of them. Way way better and cheaper than the on and off bus. I would recommend it for people that love to walk the city and cruise down the river. The views from the boat are spectacular.

Easy to find the stations, Great way to get around the city & see the sights! Friendly staff & well priced. Highly recommend!

The hop on hop off boat was great - getting the tickets was extremely inconvenient. We were sent a voucher - not a ticket- that had to be redeemed by either printing the voucher or scanning a bar code. When you are traveling and only have access to a phone and can't always connect to wifi, this is extremely inconvenient and we were not able to access tickets. Batobus staff was very helpful but they could not access the tickets either. All the Helpline chat did was resend the voucher and could not help and further. We wasted one hour before we finally accessed tickets via a restaurant's wifi and using an additional phone for scanning a QR code. Very frustrating and unnecessary- just buy tickets at batobus kiosk on site and save yourself this aggravation

A romantic and fun way for us to explore Paris by water! The Batobus hop-on hop-off cruise was super convenient, and the informative audio tour added delightful context to the iconic landmarks.

Viator might not email you an actual voucher and you will be stuck losing your money when you decide to purchase it yourself at the Botabus ticket window at most locations as I suggest you do. There is no guide or audio offered on the Botabus hence the 3rd party audio tour included with this which I found to be a colossal waste of money. Botabus and Viator do not talk to each other well and like most of these experiences… if it goes sideways, you are left out hanging on your own. Other than the logistical failure by Viator, the boat is ok. Hard wooden seats, covered glass and nice boat ride down the river.

Got there and had trouble downloading tickets. Was told at the counter to phone aviator to deal with it. Phone number didn’t even work. Took us over 30 minutes to get it sorted and it was a nice person opening and closing the gate to board that helped us. No help from victor to deal with it.

The boat was fun and nice. Trading our vouchers for tickets was difficult. The Batobus people tried to be helpful

The actual Batobus was great. Viator did send us a voucher but the tickets did not arrive so when we went we had to pay again and so far Viator have NOT refunded the original price of the tickets.

We booked our tickets the day before our journey and paid by card but we did not receive the tickets and the kiosk did not recognise our booking reference so we had to pay for two more tickets . We then used WhatsApp to communicate but too late we had already paid again. Not a good service

Very disappointing. Pricey; not enough seats for people on board, nowhere safe for families to put buggies, 18 degree spring day and the air was stifling on board, not particularly good views as low in water. No refreshments or toilets. Pretty sure the crew had no idea how many people were on board and when we did get a seat it wasn't comfortable. Yes it's a nicer trip than the metro (we went from Eiffel Tower to Notre Dame) but not 10 times nicer.

If you are planning on visiting any of the 10 Siene stops, it may well be worth a 24 hr pass. Reasonable and a good journey to learn what is along the Siene. Option to sit inside if you want too avoid the cool or cold breeze. Not the most efficient transport but good for new tourists.

Do the tour if you have more than 2 hours, and barely go on boats, otherwise opt for using th metro or hop on hop off bus. Also don't do this option if you're not fully optimised, you will fall asleep. There's no guide, on the other hand it is a very relaxing experience and you will get good pictures of the Eiffel Tower.

Loved this! Always love a boat trip when I travel and this was great, audio part was great as well. Would recommend this for boat lovers like me!

Batobus is a relaxing way to get to know Paris, it is comfortable, warm and a stable way to navigate through the city. Highly recommended!

Fantastic way to see the city's top landmarks from the seine river ! The boats are really comfortable with stunning views. The audio tour added great insights about the Eiffel Tower and others top monuments. Highly recommend this for anyone wanting a scenic, relaxing, and informative Paris experience.

24h ticket, unfortunately not as usable time-wise due to the Pope's visit. In parallel, the boat could run later in the evening, currently only until 7 PM. Otherwise absolutely recommended. Getting on and off works without any problems. Great way to discover Paris from the Seine.