The driver arrived on time and he was lovely and helped us with all our bags, he also directed us into the terminal, very impressive service.
About Activity
What's Included
Includes
- One-way private transfer
- All taxes, fees and handling charges
Excludes
- Food and drinks
- Gratuities
- Airport Pick-up / Drop off
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
A professional driver will be assigned to your transfer. You will receive pickup instructions in advance, including meeting point details and driver contact information where applicable.
Language Offered
Additional Info
Cancellation Policy
Reviews
Our driver was AMAZING! He caught the mistake I made on the train station. We did not miss our train to Italy because of him. He saved the day!!!
Choose Viator driver over taxi or ride share due to reliability and comfort. Driver arrived early and was very pleasant . Trip from the hotel to the river port was relaxing and stress free.
Our driver arrived 15 minutes early which was great. Unfortunately, there was no air conditioning in the back during the 100 degree heatwave. Our driver was falling asleep while driving and driving erratically.
He got us to our lodging very well. He was a delight to be with. We enjoyed his company a great deal
I may have misspelled the hotel name sending the driver to another hotel. After the correction the driver arrived with professionalism and never mentioned it
Our driver was on time and very helpful with loading luggage. The vehicle was clean and water was provided.
Easy to book. Arrived on time and friendly. Assisted with luggage and got us to the station on time.
Driver was there and easy to find, although I would recommend a bigger sign to make it easier with so many people around
Excellent service from start to finish! The booking process was smooth, communication was clear and prompt, and everything was perfectly organized. The driver was punctual, professional, and very courteous, making the entire experience comfortable and stress-free. The vehicle was clean and well-maintained, and we felt safe throughout the journey.
Seege was very responsive and accommodating under very difficult circumstances. He did everything he could to make us comfortable after we had suffered an ordeal elsewhere.
The drivers don’t show up on time and sometimes drop you off at the wrong location. Plus they won’t correct their mistakes. Getting a refund for driver mistakes is impossible.
Driver picked us up on time from our hotel to airport. He was very respectful and made us to the airport on time for our flight. Outstanding company and drivers.
service company were in touch all the time via whatsapp so I knew exactly when the driver was arriving.
Our driver Serge was on time at 6 AM, very pleasant to talk with us, clean nice vehicle, got us to our destination well in advance of the scheduled time! Thank you so much Serge!!
This was an awesome, comfortable, safe way to travel from our hotel to the train station in Paris. Excellent service!
On time, and very friendly and informative. Overall a great experience with the drivers that we have gad
Surprised us with another $35 pick-up fee after we had already paid $78 for the ride! Then dropped us off in the wrong area and charged us ANOTHER $35 to get to the right place! What a scam!!!
The driver was there waiting for us. Helped with the bags, very expertly and safely took us to our hotel.
We arrived at Nord station in Paris. We waited for over 20 minutes in the spot where we were told to do so. I had sent several messages via the app, with no response. Finally, a driver who had been standing among the other drivers, started typing into his tablet, then my name appeared on the tablet. He said he was sorry that our ride would no longer be private and we had to join another party and their drop off would be first. There were obviously too many bags for him to take with two parties, so we had to handle them. Normally that wouldn't be an issue, but when you pay for a private ride with driver, that's the general expectation. We then walked nearly a half mile in 100 degrees to get to the van that had minimal air conditioning. I understand that it is not always standard for air conditioning; however, Paris was having a heat wave. The driver was nice enough and apologetic, but it doesn't change that I paid for a private ride and didn't receive what I paid for, nor was I offered a refund. The windows in the back of the van would also not roll down. Also, unlike the description or picture, we were picked up in a 10 passenger van, not a car.
The transfer from cdg to Paris centre was smooth. The driver contacted us once we landed and was waiting with my name. The van was super clean, comfortable and luxurious. The communication before the service can improve, but not a big deal.
From the hotel to the airport. This we an absolute great experience. So happy we didn’t have to hail a cab. Our driver arrived at the correct time and we made it to the airport without any problems.
Absolutely wonderful experience. After a long flight, we were so happy to have a driver waiting for us. And he took us straight to our hotel without any problems at all.
Ambiguous wording to lure new customers. We had booked a dinner on the Seine next to the Eiffel Tower several months ago through aviator. The day of the event I saw that aviator was arranging transportation to and from your hotel which was great because we wanted to know how we were going to get a ride at 10:45pm when it was over. It advertised a one was transfer yet it sounded that the round trip could be considered a completed transaction. I asked before I paid was this one way or a round trip. Four times I asked this question because we had a one way planned. I wanted to guarantee the return to the hassle. I needed to make a decision and I asked one last time. Again no response. As soon as I paid I got a response which was no. Oh by the way due to the time remaining I was informed the transaction was NON REFUNDED. During the negotiation they said the car they provided through a third Party agreement would pick us up at 6:15pm sharp. We had to be on the river boat cruise no later than 8pm or we’d miss the boat. The driver showed up at 6:40 and I knew we were in trouble because on Friday evening in Paris the traffic was miserable. I gave the driver the instructions I received and as we got closer the traffic was at a standstill. Oh BTW the driver spoke no English. He said we could finish our trip on foot as it would be faster which was maybe 1/4 mile. I’m 77 and my legs are not strong but I couldn’t afford to lose my money for this remarkable experience. The driver left and we were on a fast pace to make it. We now had 20 minutes to find the ship which there are 18 in total on both sides of the river. We were now running and still not sure where our ship was. We asked everyone as we ran. All the answers were wrong but we were going in the only direction left. I was completely out of breath and truly thought I was going to have a heart attack. I got to the gangplank as the engines started up which was 8pm. The trip was excellent but we still had to find a ride home. Viator I will never go through what you put me and my wife through ever again. Buyer beware
Easy process. Professional service. Using WhatsApp, it was easy to communicate and know where to meet. I would book here again.
For a new visitor to Paris , this was a great way to go from the over whelming, large Paris airport to your destination in Paris. Your are stress free and don’t have to find a bus, shuttle or train.
Alex did an outstanding job under difficult circumstances and got us to Charles deGaulle airport on time. For unknown reasons, the AutoRoute had been closed down and Alex tried several different alternate routes to fine one that worked. We are very happy with his efforts.
Not much to really say. The driver arrived on time, came right into our hotel lobby grabbed our luggage and we were off. Much better than the ride i had a few days prior ( should’ve booked with Viator). The driver was patient being that I didn’t understand French. He drove with urgency and assisted with bags both at pickup and drop off. Will be using again
We were a family from out of the country, this driver showed up not speaking any English and did not know the address where to take us. We had a reservation for a dinner cruise by the Eiffel Tower which he did not know where it was located. This 25 minute drive turned into a 1 1/2 hour and we had to run to get on the boat at 1 minute prior to boat leaving. Then on the return before we were 10 min into the ride Police stopped him and we actually had to hire a taxi to return us to our motel. This was a nightmare and we were notified 1 day before this appt we had to give the driver an extra $40 euros both direction. Do not recommend this company.
The driver was very accommodating and friendly. He even showed up early and waited on us to get ready.
The driver was early and we were able to leave early, so that was great. He was very friendly and we both enjoyed the car ride.
The ride was smooth. Pick up was easy. Driver was friendly. Downloaded WhatsApp to contact the driver. Only complaint is that the car smelled of smoke/cigarettes.
Waiting for us upon arrival. Driver was parked close by and helped us get luggage to car - Had water and was super helpful. It was a great experience.
Our driver met us on the track from our train, helped us carry our bags and then when the elevator and escalator were out he carried our 70lb. bags down the stairs. He just did it and said no problem!! He was awesome!
The driver was GREAT but this is the second time I booked and expected a black car and both times they showed up in a regular car. It would have been cheaper to take a taxi. I did enjoy the driver meeting me inside the train station.
Steve was real helpful. And he provided drinks. He knew where I needed to go and got me there on time
We were picked up precisely as discussed, at the train platform and driven expertly to our destination (about a 40 minute drive. Our driver one way did not seem to speak any English, or just chose to not speak with us. However on our return trip, we had a more lively discussion about upcoming Olympics and explanations about a new metro being built and some pointing out of certain sites along our route. This was much more enjoyable as I love to learn about French history.
I booked the wrong service, and operator contacted me by whatsapp and then tell me that I need to pay a bit more and confirm the pick up time all over messages, so smooth operation. Lucien was our driver, he pick us up at the airport with my name and offered to help us with our luggage. Very kind gentlemen and supper polite that make us fell so welcome to Paris. His car smell so good and in the excellent condition Mercedes. He dropped us right in front of the hotel door. Next time, I will make sure to look up this company and request for Lucien. Note---When I tried to book for return to the airport, but get into wrong company with horrible services that we almost miss the flight home. So make sure you find this one and you will be please.
We booked a private car and driver for our early morning train to Normandy from Paris Saint Lazare terminal. Our driver was very friendly and shared information about Paris on our drive. Upon arrival at Station and upon loading onto train I discovered I had left my cell phone in the car. Panic ensued. We called from my wife’s phone and the driver parked and brought my phone to the train platform with about 5 minutes to spare before departure! A true gentleman! Honesty and goodness still exists in today’s ever Challenging times.
Viator - comfortable, clean cars and professional and courteous drivers. On time. A most pleasant experience.
Our Driver was excellent - contacted me via WhatsApp to let me know that he was waiting for us with a sign. gave us a quick run down of what we were passing to enable us to see some of the Paris sights. Very safe driver as well.
He was a few minutes early, which was GREAT. However, even tho he was supposed to be an English speaking guide, he never spoke to us so I don't know. He was professional, a good driver and got us to the train station safely. Scott
Safety in transportation ,not searching for a cab . Drivers friendly. Cars clean , easy to understand . Tex us as to their arrival . Would use service again
Great service. Car arrived right on time and driver was extremely helpful. We would for sure use this company again.
Nina was right on time, knew her way around and had us in our accommodation in no time at all. Very comfortable car with a magnificent sunroof that allowed us to take in the sights on our way.
Everything perfect! The driver was very polite and nice to us, he was on time even if there was a lot of traffic he didn’t make us wait too long and also we arrived quickly at the hotel.
Our driver spoke perfect English and gave us a full narrative of the sight and scenes we were viewing on trip to Versailles. He was the perfect driver to first time visitors to Paris.
We used the service to pick us up at the train station and take us to our hotel. Driver was on time snd friendly. Will definitely use sgsin.
Lucien was an amazing driver, Friendly and safe. He made our journey very pleasant, highly recommend!!!!
Our driver was excellent. We would like to have him drive us again when we transfer from CDG to 5 Quai de Montebello on July 13!
Monday through Friday 9 am to 7 pm EST
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