I was shocked and disappointed that the tickets your company sold me for my sister and myself did not work. They were not accepted and we had to stand in line and buy new tickets at Musee d'Orsay. Those tickets did get us in and only cost $14 each. I spent $100 for 2 tickets from you and they were not valid. I even sent the original link to my sister to make sure she could go on-line and get the tickets since I wasn't sure how your link worked. She was positive that she got the tickets but they were not valid. We did enjoy our visit to the museum but I will not buy anything from your company again. I have trusted your company in the past, but not anymore.
About Activity
What's Included
Includes
- Access to permanent collections and temporary exhibitions
- Entry to Musée d'Orsay
Excludes
- Transfers not included
Itinerary
Step into a stunning 19th-century Beaux-Arts train station turned world-class art museum on the banks of the Seine. At the Musée d'Orsay, visitors are treated to an unforgettable journey through the golden age of art—spanning from 1848 to 1914. Masterpieces of Impressionism & Post-Impressionism Marvel at iconic works by Monet, Manet, Van Gogh, Renoir, Degas, Cézanne, Seurat, and Toulouse-Lautrec. The Giant Clock & Grand Gallery Snap breathtaking photos from behind the museum’s legendary clock window with sweeping views over Paris and the Seine. Sculpture Hall & Decorative Arts Explore elegant statues, Art Nouveau furniture, and design masterpieces. Temporary Exhibitions Discover rotating exhibits featuring renowned artists and hidden gems.
Language Offered
Additional Info
Cancellation Policy
Reviews
We got to the site, we were told this was purchased from third party. There was tickets and could find our tour...we ended up getring free entries with no tour
Gorgeous facilities! Beautiful sculptures throughout! Amazing collections of art work especially my favorite Monet! Tremendous Monet collection!! Don’t miss this beautiful museum!
still waiting for information about how to get my tickets having paid extra just to get a scheduled time and avoid a queue in the heat as I am 77 years old. I have phoned repeatedly
It was a nice experience we enjoyed a lot it was a heck of experience after a very long time we all were together in a trip out of a very hectic schedule
The former railway station setting gives the museum a very special feeling. The timed entry helped us avoid the usual entrance stress and focus on enjoying the art.
Booking and entry were straightforward. The museum is beautiful and worth visiting.
Good but Audio Guide Confusing Entry was smooth and tickets worked fine, but the audio guide setup was a bit confusing. Still, overall a very good experience.
Everything worked perfectly. We entered exactly at our time slot without waiting. The museum is absolutely stunning, especially the Impressionist section.
Easy to purchase and process.
Overpriced Scam. Not a timed ticket
The timed entry ticket made our visit completely stress-free. We arrived a little early and entered right on time. The museum itself is stunning, especially the Impressionist collection. Seeing Monet and Van Gogh in person was unforgettable.
We booked the timed entry tickets with little hope of finding availability, but this company delivered almost instantly. Their communication was excellent, and we felt supported from booking through entry. Getting into the museum was smooth with no long waits, and once inside it was magical — so many masterpieces and such a lovely setting inside the old train station. A must‑see in Paris, and this ticket service made it stress‑free and memorable. Would definitely use them again!
Very poor communication from the third-party vendor. Had to call Tripadvisor several times. I got the tickets a few hours before, but they were generic and not the timed tickets we paid for. Since it was a late-afternoon ticket, waiting in line was longer than the museum was open. And it was our last full day, so sadly we had to miss this amazing museum
Even with poor reviews, I gave this company a chance. I received my ticket & upon arrival realized it was not a timed entry
Booking the Musée d’Orsay timed tickets through this provider was so easy. I received my tickets quickly in my inbox, even on dates that seemed sold out everywhere else. On the day of the visit, we arrived at our time slot with no queue and walked straight in — such a relief in busy Paris! The museum itself is spectacular: stunning Impressionist and post‑Impressionist works, beautiful building, and plenty of space to soak it all in. Great service and a memorable visit. Highly recommend!
This is not a timed ticket. You go on the main line which is extremely long and the ticket does not work! There is no time on it at all and it says timed entry when you pay for it. The museum doesn’t let you in using it, We are asking for a refund and had to purchase our own new tickets because this one didn’t work. The real tickets cost us 28 euro instead of 100 dollars for 4 people. Kids under 18 are also free and we were charged for them too. This is a horrible scam. We waited 1.5 hours after paying for what we thought was a timed ticket. Beware!
Absolute scam, it is not a timed ticket. Do not ever use this tour operator they are unresponsive. Totally unhelpful and fraudulent
Getting into the musee d’orsay is very confusing. And these tickets, which are exorbitant, do not make it easier. You pay more and get even more confusion than if you’d purchased tickets from the museum directly.
This listing is, unfortunately, false advertising. Although the listing suggests that the tickets are for a “timed entry”, that is a fabrication. We selected a timed entry, were told it was a timed entry when we booked it, and then when we arrived at the Musee they would not accept them. The museum is great, yes, and worth a visit. I would highly recommend going. But the no timed entry meant we had to wait an hour in line and we did not have enough time to see all the exhibits. If the listing was accurate, this could have been avoided, but we were led to believe it was a timed entry, in our case at 3 PM, and the ticket did not actually have the time slot. Oh! And when I did reach out to ask questions I received zero responses. Of course. Truly disappointing and I recommend that you avoid the scam that suggests it s a timed entry. Ticket for entry, yes. But at a specific time, no.
Could have spent days there looking at Impressionism pieces. A beautiful display of fine art. Impressionism in Paris - cannot be beat. The building is incredible. The café is fantastic. Loved every minute.
The Musée d’Orsay is an absolute delight for art lovers. The timed entry ticket made everything smooth and easy — no waiting in long lines. The museum’s collection is stunning, especially the Impressionist section with works by Monet, Van Gogh, and Renoir. The building itself, a converted train station, adds so much charm. A must-visit while in Paris!
Fake TIckets!! We booked these tickets on Viator before leaving the USA and did not receive actual ticket. Your voucher is not your ticket, which we knew, and we reached out to the “tour organizer” repeatedly at the location and again at the time of event. No reply. We ended up having to buy tickets from the museum right then and there. I reached out to Viator and without letting provide supportive images and texts that went unanswered by the “tour operators” decided not to refund almost $200 dollars. When I reached out to check on status, I was told a refund was not given. Only when I reached out to provide Info to support my story did Kristine at Viator Customer Service reply that no refund would be given. I asked to have the original reply sent to me as I never received it and I have been ghosted since. You should know that you can buy timed tickets online from Musee D’Orsay for cheaper than here on Viator and those tickets will get you into the Musee while our “tickets” were fake and we had to buy at the door again!
I booked my timed entry ticket through a travel company and it was seamless. The confirmation came instantly, and the entry was quick. Inside, the museum was calm and organized, and the art was breathtaking. Very happy with both the ticket service and the visit.
Booking a timed entry ticket made all the difference. We didn’t wait at all and had more time to enjoy the masterpieces. Musée d’Orsay is simply stunning — the architecture, the clocks, and the art make it one of my favorite museums in Paris.
I booked my Musée d’Orsay timed entry ticket just a few hours before visiting and received it instantly by email. Entry was smooth and hassle-free. The Impressionist gallery, especially Monet and Van Gogh, was stunning. Having a set time made planning the day so much easier.
It was everything I expected and more. I would most certainly go back over and over again. Certain areas like the impressionists were very crowded which is why I went there I would have loved to sit and look at the art but…..
Viator sold us the tickets for a day that they could not be used (museum free day). There was no cancellation notification. I had to call the Viator office from in front of the museum to find out we could not use the tickets. Very disappointed!! I did get a refund after the call but could have rearranged our schedule if I had known ahead of time.
I loved my visit to the Musée d’Orsay! The timed ticket made everything super convenient — we walked right in. The museum is the perfect size, not as overwhelming as the Louvre, and full of amazing pieces. Don’t miss the view of Paris from the big clock on the top floor — it’s iconic!
The Musée d’Orsay is an absolute treasure! Having a timed entry ticket made the visit smooth and stress-free — no long lines at all. The collection is breathtaking, especially the works by Monet, Van Gogh, and Degas. The architecture of the old train station adds so much charm. A must-visit for art lovers in Paris!
We visited as a family and everyone enjoyed it! The kids were fascinated by the sculptures, and we loved the impressionist paintings. The timed entry ticket helped us avoid waiting with little ones, which was a big plus. There’s also a lovely café inside with delicious pastries — highly recommend taking a break there!
Timed ticket would not work. Only 1 bar code downloaded indicating 2 adults. Museum refused to accept it. Several other people had the same problem. I had to purchase 2 new tickets directly from the museum. Requested a refund 3 times and did not receive it. Beware.
I would give 0 stars if possible. We were sold tickets for a day at the Musee d’Orsay that did not require tickets and we were unable to get into the museum. There was no notification or cancellation by the seller. Buyer beware.
Easy timed access to the Museum for the date and time we wanted. Booked the day before. Good for last minute planners. Rent the audio guide once you get into the museum. Worth it. Better than a group guided tour. Go at your own pace.
I was sold tickets for a timed visit or the museum, aiming at reducing/skipping the queue. It turned out, that the first Sunday on the month is always a a free-visit day and these tickets don't work. The lady a the museum told me that it is a common problem and they have advised several times to TripAdvisor to stop doing it. However, obviously tickets are still sold on TripAdvisor without customer warning. So my ticket didn't work and I had to queue with everyone and eventually the visit was free anyways. My attempts to contact the seller were not answered.
“I reached Paris late because of train delay and thought I will miss my entry. Luckily the timed ticket still worked when I arrived 15 minutes late. Staff just scanned and let me in. Very happy because this museum was one of my favorite in the whole trip.
“The whole experience was very organized. Tickets were accepted without any issue and the entrance was quick. The museum itself is stunning, both the art and the building. Standing behind the giant clock and seeing the city view was one of the highlights of my trip.
I went with my family and honestly the timed entry ticket saved us. Outside line was huge but we just went in quick. Inside it was less crowded in morning, so we had nice time walking around. The kids liked the big clock window view. Totally recommend to book in advance.
The timed entry ticket worked perfectly. I arrived around my slot and got inside without waiting in the long line. The museum itself is amazing, so many Impressionist paintings, I was blown away by Monet and Van Gogh. Easy process and a must-do in Paris.
Great booking experience Getting the ticket online was very simple, confirmation came fast. On the day, just scan and enter, no stress. The museum itself is not as big as the Louvre but it feels more calm, and the art is incredible. We spend around 2 hours and it was perfect.
I booked the timed entry for mid-morning and it was the best decision. Entry was smooth, staff were friendly, and I was inside within minutes. The layout of the museum makes it easy to explore, and the art is just incredible — Monet, Renoir, Degas… it’s a dream for art lovers.
Having a timed ticket made everything so easy. I walked straight in with no delay, which saved a lot of time. The museum itself is beautiful — housed in a former train station with a fantastic collection of Impressionist and Post-Impressionist art. Seeing Van Gogh’s work up close was the highlight for me!
Easy way to plan a trip to the museum. We were late a little bit due to the Tour de France. A lot of roads in Paris were closed. Museum was crowded in he afternoon as expected so if you can go in the morning you will have a better chance to enjoy the 5th floor paintings without the crowds.
Booking a timed ticket made everything so smooth. I entered right on time with no delay. The museum is stunning — the building itself is beautiful, and the collection of Impressionist art is world-class. Seeing Van Gogh’s and Monet’s work up close was unforgettable.
I visited in the late morning and the timed ticket saved me a lot of waiting. The museum was not too crowded inside, and I loved walking through the galleries at my own pace. Highlights for me were Degas’ ballerinas and the view from the top floor clock window!
I booked the ticket just the day before, and it worked perfectly. Entry was quick and organized. Musée d’Orsay is a must-visit if you love 19th-century art. It’s less overwhelming than the Louvre, but every bit as impressive.
Got My Ticket Instantly and It Worked Flawlessly Booked just the night before and received my ticket instantly by email. I showed it on my phone and had no problem at the entrance. The museum is not only stunning inside but also much more peaceful than the Louvre. A great experience all around.
I loved that I could pick a time that suited my schedule. I booked the afternoon slot and it was less crowded. Entry was smooth and well-organized. The building itself is a piece of art — definitely one of the best museums in Paris.
We booked an early morning time slot, and that made a huge difference. We got in quickly and had the galleries almost to ourselves for the first hour. If you're going, timed tickets are the way to go — it really improved our experience.
Perfectly Timed – No Waiting! I chose the timed entry ticket, and it worked out perfectly! Walked right in at my slot with zero waiting. The museum is beautiful — I especially loved the Impressionist section upstairs. So glad I didn’t have to waste time in line. Highly recommend booking this in advance.
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
