I recently purchased a “Day Trip to London” package through Viator, and unfortunately, my experience was far from satisfactory. While the concept of a guided tour from Paris to London is appealing, the execution fell significantly short in several critical areas. **Lack of Guidance at Gare du Nord:** First and foremost, there was a glaring absence of clear instructions on where to catch the train at Gare du Nord. As a tourist, I expected some visual cues or guidance, but there was nothing to assist us. This lack of information led to confusion and anxiety, especially as we later learned that customs clearance was necessary before boarding. This unanticipated hurdle contributed to a stressful situation, as we feared missing our train. **Train Ride Experience:** While the train ride itself was enjoyable, it was overshadowed by the logistical issues we faced prior to departure. The stress of navigating Gare du Nord detracted from what should have been a seamless journey. **Arriving in London:** Upon arrival in London, we encountered further disappointment. The guide who was supposed to meet us at the station was nowhere to be found, leaving us completely lost. After a frustrating period of wandering, we eventually located the Hop-on Hop-off bus, but the experience there was equally disheartening. **Hop-on Hop-off Tour Issues:** The tour was supposed to be facilitated through headphones, which unfortunately did not work. Additionally, the bus drivers displayed a lack of professionalism, with many being dismissive and unhelpful when we sought assistance. When our tour guide finally appeared—almost by chance—he promised to provide further guidance on the second level of the bus. However, after riding for about half an hour, I went in search of him only to discover he had left the bus entirely. This lack of organization and accountability was frustrating and rendered the tour a complete waste of time and money. **Final Thoughts:** In hindsight, it would have been far more efficient to book our own train tickets and navigate London independently. The experience with Viator’s package was disappointing, and I cannot recommend it to others. Save your money and consider planning your own trip; it will likely lead to a much more enjoyable experience.
About Activity
What's Included
Includes
- Reserved seat on the Eurostar
- London Hop-on Hop-off Bus Tour
- One- way Thames River Cruise
Excludes
- Entry to attractions
- Food and drink
- Gratuities
Departure & Return
Departure Point
- Please arrive at least 45min before you schedule departure time to allow time to check in. Eurostar check in will close 30 minutes before departure.
Return
- Please arrive at least 45min before you schedule departure time to allow time to check in. Eurostar check in will close 30 minutes before departure.
Itinerary
Begin your journey at Gare du Nord station where you will board the Eurostar. You will receive your Eurostar e-tickets via email prior to the travel date for a hassle-free day. The train will depart Paris at 7:09am*, arriving in London at 8:30am*.
A Golden Tours staff member will meet you at arrivals when you reach St. Pancras International Station. You will then be guided to a nearby bus stop where you can join the Hop-on Hop-off Bus Tour.
Enjoy a day of sightseeing in London. The open-top bus tour will take you to all of the capital’s famous sights and attractions, giving you the option to get off at any stop should you wish to explore further. Hop on and off as you please throughout the day and enjoy a one-way river cruise along the Thames. See Big Ben, the London Eye, Tower Bridge, and plenty more landmarks throughout sightseeing adventure.
On journey with Hop On Hop Off Bus, embrace beautiful landmarks of the London.
On journey with Hop On Hop Off Bus, embrace beautiful landmarks of the London.
On journey with Hop On Hop Off Bus, embrace beautiful landmarks of the London.
On journey with Hop On Hop Off Bus, embrace beautiful landmarks of the London.
On journey with Hop On Hop Off Bus, embrace beautiful landmarks of the London and more!
Enjoy a one-way river cruise along the Thames. See Big Ben, the London Eye, Tower Bridge, and plenty more landmarks throughout sightseeing adventure.
Be sure to arrive at London St. Pancras International Station for check in at least 45 minutes before departure. Your departure time from London is 8:01pm*, arriving back in Paris at 11:25pm*.
Arrival at back at Paris at 11:25pm*
Language Offered
Additional Info
Cancellation Policy
Reviews
Golden travel agency did not send us our 5 train tickets to London. We missed our train and had to take a later train.
You need to be at the train station 90 minutes before the train departs - 5:30 am. They don't open the line for security until 6:00. If you get there at 6, you will be so far back in line that you may not make it on the train. It leaves at exactly 7:00 am. There is no one from the tour company to help you navigate the process or to put you in a shorter line. We had enough time to ride the bus and do the boat ride, but not enough time to tour any of the places along the route. So, if you want to SEE London, this is a good plan. If you want to experience any of it, this is not enough time.
You will need an ETA form to get into London. Had no idea about this till I got to the Eurostar train station. You could take up to five minutes or longer for you to get it so have prior to you going to London. Make sure your VIATOR operator send you your train ticket, also had to call Viator while I was at the train station because I did not have my train tickets.
We didn't receive anything advertised on the tour. We called for help and spoke to disrespectful. We could not and did not get back on the location and dropped off in the middle of no where and had to take a bus and train to get back to the Eurostar
David our tour guide did a lovely job of sharing his knowledge of Paris during our sightseeing tour that was actually from London to Paris.
It's easy and great, Even if You don't speak english. England it's gorgeous, elegante. The marathon was going on wirh adultos and kids
We never received our Eurostar tickets. We called the company the night before and they emailed them to us. The booking stated someone would meet us at the terminal in London but no one was there. It took us quite some time to find anyone outside the terminal that knew about our booking. We found them at the hop on hop off stop and they said "oh, here you are"????
The Eurostar was quick and easy way to visit London. We forgot about the ETA / Visa but they were very helpful in filling it out submitting it and getting approval to visit London. So don’t forget to read everything. Trip was great. The hop on hop off Golden Tours allowed us to see all the sights without worrying how we would get around. Loved it
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