Eiffel Tower And City Tour By Bus With Seine River Cruise Option

Still on the bus. Viator completely messed up the experience. They did not book the cruise with the operator even though the cruise was paid for. Avoid this tour.

Eiffel Tower was amazing for sure. Top floor tickets essential. The traffic in Paris is challenging so our 1 hour tour tool 1.45 hours and missed a few stops on the map. The “audio guide” link they provide worked but was hard to get started. You need plenty of battery on your phone. The seine river cruise was brilliant. Our guide was very pleasant and helpful. Overall 4/5

Everything was amazing. The meeting point it was easy to find, great spot to take photos too, very friendly and explaining everything to everyone.

Booking x3 people for 3 experiences offered . Guide informed us no time to do all 3 & offered cruise tickets next day. We were leaving 5.30am so unable to come back. Bus trip was 10pm so also unsuitable. Accepted cruises tickets & told boats leave every 20mins. After Eiffel Tower visit we lined up with 100’s waiting to board cruises. After 1.5hr wait & still no cruise available we had to leave. Tickets were still being sold even though wait line was nearly 1km long. This was meant to be our final highlight outing with our son who had travelled from Scotland to join us. Instead we stood in line with 1000’s of strangers & left very disappointed. I have booked with Viatour previously & have never had such a poor outcome. Even buying the ticket online was difficult; email did not arrive & had to contact Help Centre then have email printed at hotel. Reminder text message did not arrive until after we had physically checked in with guide. No support given through phone number supplied on ticket; phone call unanswered X 4 attempts. I would like a refund for the cruise & bus portion of the tickets as it was not advertised correctly with the time constraints. The guide was unable to help further & was dealing with debacles from other clients as well. Worst experience ever.

Hugo was awesome! Friendly, quick-witted, informative, and fun! We enjoyed talking to him, and the whole experience was easy to navigate.

Toured Eiffel tower, cruised down the Sienne River.... was told at 2000 the bus would be loading at 2130 & depart 2130- 2200 The bus never showed up... very disappointed and frustrated due it's the last night in Paris. Leave today!!!!

Overall an OK experience. We were surprised to learn these are 3 independent tours..that is you do them on your own..they aren’t guided. The Eiffel Tower experience was nice…the meeting point was clearly marked and the person lead us to the Eiffel Tower through security then we were on our own. It works well for us, however if someone was expecting a guide to tell you about the Eiffel Tower and go to the levels with you that isn’t what you get. We had to come back later in the day for the bus tour. Again..surprised that we didn’t go from the Tower to the Bus, then the boat…so don’t expect that experience. The bus tour was good, however the guide didn’t clearly explain what we were seeing as we drove by. So guides should be more knowledgeable. The boat tour was the best…the narrator on the boat clearly explained the sites we were going by. I think you can get better pricing by buying these individually especially since they are not guided and you simply do them on your own.

Unsure if paying extra for skip the line (Eiffel Tower) was worth it. There was basically no-one there when we joined the tour at 11am. Tour guide was helpful in advising where we were to go & as well as the Seine cruise & bus tour. Better signage for the cruise would be nice as we missed the cruise by 2 mons & had to wait 30 mins for the next one. What REALLY annoyed us was that the bus tour took 45 mins longer than advised, they didn't allow us to alight from the bus even though we drove directly past our hotel at the other end of the city, and we missed our dinner reservation. I suggest, even for the first time visitor, do the hop on hop off bus instead & don't use this business.

The Eiffel Tower Summit portion of this excursion was amazing! If you go to the Eiffel Tower you must go all the way to the top! The city tour was awful. The tour company gives you a map of the bus/tour route but they don’t follow the route.. They also don’t tell you where we are and what building we are passing by so you can listen to recording. There was a lot of the ciy tour we could not see but we didn’t get a partial refund. The Seine river cruise was nice.

We could not gain access on the express tour elevator to Eiffel bc it was bit operational . We had to wait in long line. the tour guide told us we could get a refund cut took doling that way . Bc if Tina we were able to do boat ride but not City your . Again they said we can get refunded . They were very apologetic and courteous otherwise . It was an unfortunate experience bc of that .

The view from the top is incredible once you could wedge your way through the crowd to get near the fence to take pictures

This trip was not what it advertised. The Overview literally says, "Don’t miss the views of Paris from the Eiffel Tower at night" -they sent us to the Tower first AT 2:30pm!! This was the whole reason I booked the tour. :( I was not able to find times ANYwhere my receipt, nor ANYwhere on the Viator site. This proved to be very unfortunate because the description said "4 hours approx" and began at 2:15. Then we find out the bus tour part (1 hour) does not even begin until 6:00pm, so we could not even enjoy that part of our tour package as we had dinner reservations (I had 7:00 reserved near by since 2:15 + 4 hours = 6:15ish. I figured 7:00 was a safe bet.) The only live tour guide was at the meeting point; he gave us the tickets for the Tower and boat, gave an address where to meet the bus, walked us 1 block to the Tower (as if we couldn't find the Eiffel Tower on our own??), then he left. It was not a "Tour" at all. Pretty disappointed overall- we could have easily done these activities without giving Viator money to essentially print tickets for us to use.

We requested this tour, cancelled it within the right timeframe and never received the money back (credit).

I don't normally write these, but yeah the guide was uninterested and didn't give any information at all to the group. Unorganized and the river cruise and bus tour are not even part of a tour. They simply give you tickets for these two with zero interaction nor interesing information. I didn't even finish the tour since it left such a bad taste in my mouth. I requested a refund for the terrible experience, and the refund was denied. It looks like customer service is not a priority for this company. Or at the very least, this specific tour and staff.

We were a family of 5, 2 adults and 3 grandchildren visiting Paris. Everyone enjoyed seeing the Eiffel tower, going on the bus tour and taking a very relaxing boat cruise on the Seine River. This activity was enjoyed by all.

Meeting place is clearly marked for all activities. Guides are very kind. City tour audio could be better. Sometimes you don’t know what area you are in.

I wish we could have just been sent our tickets to the Eiffel Tower and the boat tour. We didn't realize the city tour was a bus tour and separate from the boat tour. Also that it was not going to start until 4 hours after the "tour" started (not a tour because you meet and get your ticket then it's Eiffel Tower and boat on your own, but we actually preferred it that way to what we expected). We got what we wanted and skipped the bus and bus tours don't appeal to our group.

Overall, this was a good tour, and since you are getting three activities (Eiffel Tower, bus tour, and river cruise), it's a fair price. Our bus tour guide, Alexander, was outstanding. He was very personable and had our family laughing at numerous times due to his witty humor. His English was also excellent. The Seine River cruise part of the package was a bit disappointing. I was expecting a smaller, more intimate cruise, but there were about 200 people on a flat boat, and there is no guide for this portion. While there was plenty of seating on board, there weren't enough seats for everyone to sit outside. The view from inside was decent as there were floor to ceiling windows, but it was slightly obstructed and the air was surprising stifling. But once I stood out by the railing with an unobstructed view and was able to feel the breeze, it was a lot better experience.

Finishing the tour. Not a tour at all. We’re left to our own devices. Would definitely have been better off just doing the sections yourself. No help, no guides.

The fact we did NOT get what we paid for was the most disappointing memory of this experience. The time was changed and we were told we couldn’t do the tour.. I stood my ground with the rude guide and demanded either my money back or the tickets… we got the tickets. The 3rd floor which we paid to go up to was closed, we also missed out on the coach ride, the boat ride was good, but even though we paid to avoid the queues we still had to queue for almost an hour at the boat before we got on and the same at the Eiffel Tower. We only got to the 2nd floor on the tower and it was pouring rain, so we couldn’t see much. By the time we were on the boat at 7pm the 3rd floor was opened up - too late for us. So we wasted quite a lot of money and had our once in a lifetime visit to the Eiffel Tower marred by rude guides and the fact we didn’t get what we paid for.

We paid for a small group guided tour of Eiffel Tower and Seine River cruise. Our first sign that this was not what we expected was when we were told to arrive 30 minutes before start of tour. We discovered that this was so they could check in more than 50 people. The checkin person gave us tickets for the Eiffel Tower and cruise with a brief, inadequate instructions and then we proceeded to wait around in the drizzly rain for 20 minutes while others were checked in. It was a zoo. Without warning, a “guide” started walking away and we were instructed to follow a crowd of probably 2 dozen people. After a short walk to the entrance, we were ushered in to the security checkpoint to enter the tower. No instructions about where to meet up with the guide once inside. We lost sight of our guide and never found him again, in spite of waiting around before boarding the elevator. After taking the elevator, we searched for the guide in vain for at least 15 minutes before giving up and accepting that we would get no guided tour. We took in the views and walked around to various viewpoints, thinking we might eventually find our guide. We never did. The tour company had our cell phone number so we checked our phone repeatedly thinking the guide might try to contact us that way. No, nothing. Finally, we took the elevator back down and made our way to the river cruise on our own. Now we understand why they give you the tickets in advance, because I’m guessing that the guides losing track of their tour group is a common occurrence. In short, we could have purchased the tickets to the Eiffel Tower and cruise by ourselves and not paid for a “tour” that we did not receive. Also we could have avoided a 30-minute wait during the “check in” process. Based on this experience we would not recommend Paris City Vision tours to anyone. Save your time, money and frustration and make your own arrangements for the tower and river cruise.

Our guide was On time and took us directly to the gate. Only a small line to get on the elevator. Tower was awesome, Tibet Cruise was excellent and informational.

Extremely unorganized, the entire experience wasn’t conducted how it was listed out on the booking. There was no guide, they basically just gave us our tickets and told us to go on our own. Complete waste of money.

It was cancelled already and you did not informed.we went on location and then the office person informed that it is cancelled already. I have emailed to you also regarding this issue so please look into this matter. Please refund money asap.

Tour guide seemed under the weather not well so itinerary came across as routine just another day in the office - not this is amazing first time in Paris you won’t believe your excursion truly mesmerising and what’s to top feb 14th ❤️

Well organised. All went according to plan. Was lovely to see everything all lit up. The French music on our earphones really added to the atmosphere on the bus trip. Would recommend.

Very good tour, very nice, very polite, very knowledgeable. Should high recommend Viator to everyone

Paris is a magical city and this evening cruise was exceptional. The lights, the sites, and the people are all lovely. The Eiffel tower glimmers and sparkles, the Seine cruise is romantic and soothing. Just being there and traveling through history, in a word Incredible.

The write up for this cruise seems very glamorous and a MUST do, but trust me - it's not that. We met at starting point at 36 Avenue de la Bourdonnais at 7pm - that's a small office for ParisCity Tours. The people at the counter were vehemently fighting with the employees behind the desk. We waited about 30 minutes to get our tickets. Next, we were shuffled to the back of the room to join about 40 other people who were going on this 'combo' tour. A young lady was our "guide" - if you could call it that. More like the cattle rustler for the group. She rounded us up - took us out on the street for a 1/2 mile walk to the pier to catch the cruise. The cruise had a queue with about 200 other people waiting to get on the boat. We shuffle on and there is no live commentary. You get a device where you pick your language and listen to a pre-recorded commentary for each site along the trip. So you're holding this gadget and trying to take pictures at the same time. Not only awkward, but extremely impersonal. After the cruise, we were rounded up to take another 1/2 mile walk to the Eiffel Tower which included climbing about 50 stairs. We were then placed in a separate queue from the existing line where we waiting for over 30 minutes while our guide got our tickets. Next, we got in the real queue with everyone else where we waited to get on the lift to be taken up to the 2nd level of the tower. We could walk outside from there and take pictures. You're on your own here - no commentary - just shuffle thru the line - go up,take pics and come back down. By that time, it's after 10pm and the Coach tour to see Paris by night doesn't begin until 11pm. We expected to have a 4 hour tour that included all 3 elements within a 4 hour period. Guess again. It's broken up to where it's more like 6 hours. So plan to be up until long after midnight if you want to do it all. We skipped the coach because it was so late. So, I couldn't tell you if there was any decent commentary with that part of the tour. My guess would be probably not. I wouldn't recommend this tour company at all.

Really organized guide. Night bus tour left at 11. We were not able to stay as the next day we had an amazing tour of Monet's House and Gardens, wonderful lunch and your of Versailles. Wish our bus tour could have been honored another night this week

Boat ride expected to be great !! But did not even get a seat as it was already been occupied by different groups !

No real guide, just a person leading you from the boat to the Eiffel Tower. They messed up the time on our tower tickets and we had to wait a half hour to go in. Paris Lights part started at 11:00, which was too late for us.

One of the highlights of our visit to Paris. Thoroughly enjoyed the whole tour. The cruise was beautiful. The bus ride was informational, and the Eiffel Tower was spectacular.

My one criticism: our guide new there were 3 people using canes. It would've been much appreciated if he asked the boat crew to save seats for us, so we wouldn't tackle the stairs to find no seats. The same thing on the bus. We had to walk to the back of the bus, as even the handicap seats were taken by other people.

It was nice in the day but so much better in the night, with all the lights and slights were amazing. I look forward to my next visit.

Lots of FAST walking involved from the tour office to the river, and from the bus to the tower. If you're not fit, or have a pram or children, be warned. The earpiece in the bus didn't work, so luckily the river cruise was well commentated, or I wouldn't have known what I was looking at. Our guide left us at the tower, which would have been fine until we realised half of the group tickets were for a later time slot, so we had to wait in line after all. The actual tour is fabulous, but the execution was lacking.

The tour was ok and I booked it last minute thinking it would be a good way to finish off our 5 day Paris visit. The river cruise was good took in the sites along the river bank and gave lots of opportunity to get good shots of the Eiffel Tower, Notre Dame and more. The bus tour took us to a lot of important buildings but the biggest down side was the lights were left on inside the bus so it was impossible to take a good photo. We finally got to the grand finale, access to the second level of the Eiffel Tower but as we got to the doors the rude security guard who had just let several people from our group inside closed the doors and said that they weren’t letting anyone else in so we waited outside for about a half before we left. I’m sure my experience isn’t the norm as it was the hottest day on record but was very disappointing.

Our favorite attractions were the Eiffel Tower (go to the top), the Louvre Museum (Get scheduled tickets off their web site) the Musee de Orsee, ( get skip the line tickets) the Stein Riverboat Ride ( Bee the evening ride is beautiful) and the Palace and Gardens of Versailles. (We did a half day bus ride and felt rushed)

5 star tour. Cruise was amazing.. very busy time in Paris & this tour was done with Ease. Had a fab time

Medium at best. Unless you have never had the opportunity to look out over a city, the tower is nothing special. The lights are pretty "to quote my wife" however Unless you are there to eat at the restraint and have that kind of money. Forget it. Take a picture and forget the line.

From the start this was a less than a pleasant experience. The Paris/City Vision office staff made for a very confusing start even though we were there in plenty of time they failed to tell us we had to get in line for a voucher. The Seine Cruise was unnarrated, our "guide" didn't even bother to come along. I saw other guides explaining sights. Then we were told after the Eiffel Tower to make our way back to the river to find the bus. The guide should have met us at the exit point instead of expecting us to find our way in the pitch black where there were multiple exit points from the tower. Consequently we missed the bus but luckily there was a second bus to take us. The city tour at 11:30 pm provided very little information and frankly at this point we were too tired to care. We asked to be dropped off early.

Not has this tour gone downhill. Our guide never told us we’d be walking from the tour office to the Eiffel Tower. Last time we took a coach and it dropped us off afterwards at the same location. This time we were left on our own and told to take a cab back to our hotel from the Eiffel Tower. I could have just bought these tickets myself as transportation is no longer provides. Bummer.

Nothing very extraordinary , except that it has historical significance . Of course the lighting adds a good view the monument

This is not a tour your tour guide does not give you any information about and of the sites. They just drop you off and pick you up. If that is what you want pick this tour. What I was looking for was some one who would give me a little history of each place we were going to visit. And make sure you let your guest know the Eiffel Tower has the same restrictions as tsa. So we had to leave our items at the tour center and pick them up the next day. we would have not kept them with us if we knew in advance. Also the tour guide was not friendly.

Have been on many national and international Viator tours. Took this in May 2019 and unfortunately it was very disappointing and stressful. After meeting and waiting in the tour office, no reason given why we were waiting past the departure time, the group of over 50 people were quickly herded by foot to the River. The tour guide never seemed fazed that not everyone could walk as quickly as she could , which included children and a few older consumers. On the river cruise there was no narrated tour of what we were seeing. The boat has two levels, both packed, if one was sitting inside, lower level one could plug into a system on their phone if your phone had the capability. ( heard many didn’t) however upper deck, best views, but no information. After the rushed visit to the Eiffel Tower ( the views are amazing) we were told to make our way, on our own, to the buses which were near the river. As the tower block is totally enclosed for security reasons, it’s a challenge to exit at night and figure out directionality. Luckily this wasn’t our first day in Paris , we figured out where to go under time constraints.Not everyone could, people missed their bus tour. Paris at night is lovely ,the bus tour was narrated, included Paris’ gems. This tour could have been amazing. Our tour guide was disengaged, disorganized and appeared to just want the evening over. When asked a question, she seemed annoyed. Tour guides make all the difference. This women , who never even told us her name, was not up to Viator standards.

This was the only tour on my 10 day vacation that I booked through Viator I did not enjoy. Our guide was more of a host and babysitter to make sure we got from place to place. She was very sweet but there was no speaking of the history of the city or attractions. We started at around 8pm which is still light out and did an hour river cruise. There were speakers in different languages to explain the sites but none of them worked. So we looked at the map on the boat to kind of guide us of what we were seeing. After the cruise we went on a tour bus that drove around the city. By this time it was 9:30pm and dark you could hardly see what they were talking about on a pre-recorded guide. After the tour bus we went over to the Eiffel tower and had access to the second floor. I will say this was the highlight of the whole tour. The city is beautiful at night and the Eiffel tower all lit up is so much more beautiful and impressive then during the day. In my opinion find a night tour of the Eiffel tower or a cruise and Eiffel tower tour.

The Seine River Cruise was wonderful! It was the perfect time in the evening as it was light when we left and we got to see the sunset and night fall! We liked the Eiffel Tower. We thought we had tickets to the top but didn’t so that was very disappointing. The Paris Illuminations Night Tour was okay. The audio wasn’t good quality. Overall, it was a positive experience.

We thoroughly enjoyed this tour. The boat ride was just long enough and we could see the Eiffel Tower the entire time. Getting to tour the Eiffel Tower was just icing on the cake. The tour was worth the money. I would highly recommend.

first of all this is the best way to see paris in the night. we had good time. Be aware lots of pick pocket near eiffel tower. That is so bad. Get your ticket early and skip line.