Availability
Description
Reopening in June 2024 after a full transformation by Festen, the iconic Balzac is a tribute to the golden years of the Champs Elysees in a subdued, refined style. With its unique atmosphere exuding exclusivity and elegance, the Balzac located just of the World's most beautiful avenue offers 58 spacious rooms and suites, some with Eiffel Tower view, some connecting ideal for families. On the top floor, the two signature suites offer a terrace with a view on the Iron Lady. The property also offers a cozy lounge, a secret bar, a one-of-a-kind Japanese spa, and is a home to the Michelin-awarded restaurant Pierre Gagnaire.
Facilities
Restaurant
Lounge/Bar
Non-Smoking Facility
Room Service
Social distancing measures are in place
24 hour front desk
Guests are provided with free hand sanitizer
Car Rental
Concierge
Babysitting Services
Business Center
Contactless check-in and check-out are available
Reviews
We stayed at the hotel for two nights and was truly the most special experience, best 5 star hotel we have had. Beautiful decor, amazing spa facilities, room was incredibly clean and attended to multiple times in the day, and exceptional breakfast. The best part though was the incredible service and kindness from Jihad, he was so welcoming and friendly, and had wonderful recommendations for Paris!! He really helped make it the perfect weekend away! We will be coming back and highly recommend, the pictures don’t even do it justice!
Recently, my husband and I had the pleasure of staying at Hôtel Balzac to celebrate his 40th birthday, and I wanted to take a moment to express our sincere gratitude.
The hotel and its wonderful team not only exceeded our expectations, but played such a special part in making our time in Paris truly memorable. From the beautiful setting to the exceptional service, every detail contributed to a wonderful celebration.
A special thank you to Assistant Manager Céline, as well as Élise and Nicholas, for their kindness, warmth and attention throughout our stay. They went above and beyond to make us feel so welcome and made our experience all the more special.
The staff also helped us navigate the Tour de France and went above and beyond to help us while all of the roads were blocked.
We are already looking forward to returning to Hôtel Balzac and enjoying its timeless charm and wonderful hospitality once again.
With our warmest thanks,
Jessica.
We had a wonderful stay at this hotel! I felt compelled to leave a review after reading some negative experiences. The hotel was spotless, and the staff was incredibly kind and attentive. While the restaurant service took a bit of time to arrive, once it did, the food and coffee were delivered promptly and were absolutely delicious. The staff truly goes above and beyond to ensure a great experience for their guests. On our departure, we couldn’t find a taxi, but one of the concierge staff members went out of their way to run several streets over to find one for us. We would definitely stay here again!
Stunning aesthetics & exceptional service recovery by Enzo!
From a design standpoint, the property is everything a Relais & Châteaux hotel should be. The aesthetics are rich, moody, and executed with an incredible attention to detail. I typically avoid staying right off the Champs-Élysées area due to the traffic and noise, but this hotel felt like a quiet oasis completely removed from the chaos outside.
What really made our stay memorable, however, was the service recovery. Upon arrival, our room wasn't quite ready. While this could have been a frustrating start, Enzo handled the situation flawlessly. He was attentive, deeply apologetic, and did everything he could to make up for it; ultimately upgrading us to a spectacular suite. His professionalism set a wonderful tone for the trip and he checked in with us on multiple occasions throughout our stay!
If I had to note one area for awareness, it's that the property seemed a bit understaffed at times; we noticed some minor operational friction, like delayed coffee at breakfast, and could tell the team was working hard to keep up. That said, it didn't disrupt our experience or cause any real issues for us.
We only wished we could have stayed longer. We had a lovely time and will definitely be back!
We chose this hotel for our honeymoon in Paris expecting the standards of a true 5-star experience: safety, cleanliness, comfort, and professionalism. Unfortunately, our experience was extremely disappointing.
From the very first day, there was a serious leak from the bathtub that flooded the bathroom floor. Staff came to remove the water and informed us it would be fixed immediately. Later, maintenance explained that the bathtub curtain was too short and needed replacement. Shockingly, the issue was not properly resolved until THREE days later — almost half of our entire stay, which was only one week.
What upset us even more was the security issue. We had cash stored inside the room safe, protected with a password, yet we later found the safe open and cash missing. This completely ruined our sense of trust and safety during what was supposed to be a special honeymoon trip.
For a hotel presenting itself as a luxury 5-star property, this level of maintenance delay and security failure is simply unacceptable.
We are deeply disappointed with how this experience affected such an important moment in our lives, and we truly expected much better from this hotel.
The most frustrating part is that after reporting the missing cash, management informed us they would conduct an investigation. However, we have still not received any meaningful response or update.
For such a serious issue, the lack of urgency, professionalism, and care shown toward guests is honestly shocking for a 5-star hotel.
