I have to share that I had a very comfortable stay in this wonderful hotel. The customer service is excellent. Emilio and Roberto were very caring and attentive. Emilio made sure that if I had any concerns, he would respond promptly. The room attendant on floor 2 was very sweet and always made sure I was comfortable. Thank you for making my stay absolutely fantastic.
I recently spent two weeks at the Radisson Panama Canal during a business trip, and I can confidently say that what made this hotel truly outstanding was its people. From the moment I arrived until my departure, every member of the team consistently demonstrated professionalism, warmth, and genuine hospitality. Whether at the front desk, the café, the restaurant, or through the housekeeping team, the level of service was exceptional and made me feel welcomed every single day. I would especially like to recognize Milagro, Jose, Xiomara, Jennifer, Genesis, Wendy, Catherine, and Ninushka. Each of them contributed in their own way to making my stay comfortable, enjoyable, and stress-free. Their friendliness, attention to detail, willingness to help, and constant smiles never went unnoticed. It's rare to find such a dedicated team working together so seamlessly. As a frequent business traveler, I know that a hotel is much more than a room—it's the people who create the experience. This team exceeded my expectations, and they deserve to be recognized for the outstanding job they do every day. A sincere thank you to everyone at the Radisson Panama Canal for making my stay feel like a home away from home. I look forward to returning on my next visit to Panama. Well done to the entire team—keep up the excellent work!
The hotel is quite old, but it remains one of the most popular properties in the area due to its convenient location and established reputation. The rooms were decent and reasonably comfortable, although they could benefit from better maintenance and modernization. Some facilities showed signs of wear and could be improved to enhance the overall guest experience. The service was good, and the staff were friendly, courteous, and willing to assist whenever needed. Communication could have been smoother, as English language proficiency among some staff members was limited. However, they made genuine efforts to help and ensure a pleasant stay. Overall, the hotel offers good value for its location and is a suitable choice for travelers looking for a comfortable stay. With some renovations and improvements in room upkeep and language skills, it could provide an even better guest experience.
The main appeal for me was its closeness to the Panama Convention Center, and the reasonable price. Glad that the room, facilities and services are satisfactory! The best surprise was finding it to be pet friendly. I love Radisson the cat so much 🥰 A small advice to the hotel, during peak time you might add more staff at the receptionist so the guests doesn't have to queue for too long.. 🥹
I am going to this Radisson lication now for over 3 years regularly. Fantastic Service by the Staff and a good atmosphere. These times are over, the Hotel has a new management and the whole place changed. The room we received was pretty dated and the bathroom dirty. The Staff told me that there is a new owner and a lot of things have changed. Sadly to the bad side. The Radisson had Cab drivers on the property, 3 or 4 guys. Great source of information and entertainment. They were also very helpful finding certain specific stores and Businesses. Besides all that we had a really hard time to receive the "Pensionado discount " It was only given after we reminded the guy at the reception that it is the Law in Panama and it carries hefty fines if refused. The last beef I have with them is that I forgot my Laptop cable and a USB Charging block with 2 cables ( yes, my fault) and I have not received a phone call or Email. Last year I forgot something else and I promptly received a notification. We won't be going back there.
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email