This Hotel is outstanding and the most friendly and very helpful Front Desk Agents. They are very professional and well groomed. The area is very safe and convenient. I will stay again in 2 weeks. This will be my Go Too Hotel from now on. Housekeeping is awesome. This is one perfect Hotel. I give it 20 Stars.
I got upgraded to a nice suite. Furniture is a bit run down in the rooms, need a refurbished. But facilities in general are good. Breakfast was a bit disappointing lack of sweet options but was ok. The gentleman I believe his name was Stephen was very nice accommodating. Reception ladies were fantastic.
Hands down a great experience! The check-in staff was awesome and so friendly. Customer service throughout the hotel was excellent. The room was spacious, clean, and in a great location. Breakfast was delicious with plenty of options, and the staff was amazing. Plus, free parking! Will definitely be back.
It’s shocking to see how poorly Accor manages their properties... While reception staff were friendly and the rooms spacious, the overall standard is unacceptable. Thin walls, musky/ moldy smell, lack of regular maintenance( light bulbs not working, reading light not staying) subpar coffee, and a low quality breakfast made it feel like a budget hotel. Good thing was free parking, location and reception staff.
The walls are extremely thin so you hear everything going on. We heard kids running, people moving furniture (for God knows what), and even the maids cleaning in the next rooms. The maid also forgot to close our door after she finished cleaning our room. We got home late like at 8 pm, and we were shocked to see that the door to our hotel room was not fully classed and was entirely open! Anybody could’ve walked in and stolen all of our things! Worst hotel i’ve ever stayed at.
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