Availability
Description
Amid the financial district of Panama, Bristol Panama, a Registry Collection Hotel has a spa center and a sauna for guests to enjoy a massage, or they may use the fitness center after a day’s work. Free WiFi is available. The soundproofed and air-conditioned rooms provide free toiletries, and feature state of the art electronics, like an iPod docking and flat-screen cable TV. Guests can ask for airport shuttle with an extra cost. The on-site restaurant serves gourmet Panamanian cuisine, while the lounge bar is specialized in the popular tapas. The hotel is equipped with laundry services, gardens and terraces, and room service. Member of Wyndham Hotels, Bristol Panama, a Registry Collection Hotel offers concierge services 24 hours a day, along with coffee and newspaper services delivered in your door. Guests at Bristol Panama, a Registry Collection Hotel will be able to find restaurants, bars and night entertainment in Uruguay Street, just 164 feet from the place. The Panama Channel and its museum are about 5 mi of the hotel.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
We came to Panama to celebrate a birthday as a large family taking 6 rooms at the Bristol. We chose the hotel due to the wonderful reviews. 2 of the rooms adjacent to each other smelled like sewage and were not clean. Yes, they switched the rooms the next day but offered no compensation for the night lost in a dirty smelly room. Lots of empathy and platitudes and please contact us and we will do something for you only for Kathya not to return my email. We loved our trip but would defiantly not return to the Bristol
Wow. What has happened to the Bristol? We spend 10-12 nights a year in PC, going back and forth to Bocas. The Bristol was our favorite hotel in PC, even over the JW. I’ve left 5 star reviews previously. We don’t often stay at the Bristol because it’s usually expensive. We managed to get a room at a decent price, so we decided to stay.
When we checked in we were told breakfast was going to be an additional $50. For breakfast? It’s been included in the past. OK, we were going to eat at the hotel restaurant for dinner that night, and so we decided not to.
Then they dumped us in room 500. When I say “dumped “, I also mean the room was a dump. Mold in the shower, mismatched hardware everywhere, cracked walls and most importantly beds with a valley in the middle of them. The mattresses are well beyond replacement time. I wouldn’t stay in that room again if it was free. I’ve stayed in 1 star motels that were much better.
We went to the bar after dinner, where we’d always had a great time. It was nearly empty, with 2 bartenders/waiters. We sat at the bar. After 15 minutes of zero service, we went elsewhere.
Just not a good experience. We won’t be back. We could have had a giant suite at the RIU for less.
In addition to the beautiful property, huge room and jetted tub, big tv….. The reservation manager, Jesus S was fantastic. He corrected my booking error which should have cost me $400. No charge! The restaurant was great. Best burger ever. Looking forward to return trip.
Stayed for a total of three nights after arrival and before departing from Panama. The Bristol was perfect for that.
Staff were super helpful with storing some luggage, receiving a package and a late checkout before our flight home.
Rooms we had were ok, a little dated perhaps, but perfectly maintained and spotlessly clean. Beds are comfortable.
Breakfast buffet is extensive plenty of fresh and healthy options. Kids loved it.
The pool is small and was rather cold, ok for a few short laps.
5 stars due to the very friendly and genuinely helpful staff and considering the good price-quality ratio. Recommended!
I had high expectations for my stay at Bristol Panama, but unfortunately the experience fell short—primarily due to service.
To start with the positives, the rooms themselves were very nice—clean, comfortable, and well-appointed. The hotel has a solid physical product, and from that standpoint, it feels like a 5-star property. Breakfast was okay—nothing bad, but nothing particularly memorable either.
Where things really broke down was in the service, especially leading up to the stay. I was planning a special weekend and reached out in advance for some assistance. Since there is no U.S. phone number, I tried contacting the hotel via WhatsApp but never received a response. I then emailed—initially I did get a reply, but when I followed up with a more detailed message explaining my situation and asking a few questions, I never heard back. I sent another follow-up specifically calling out the lack of response… and still nothing.
For a hotel that positions itself as 5-star, this level of communication is disappointing. When guests take the time to plan something special and reach out proactively, responsiveness should be a given.
Overall, while the rooms are strong, the service—particularly communication—did not meet expectations, and that ultimately defined the experience for me.
