Pam Thermal Hotel & Clinic Spa

This hotel is not located in Pamukkale, it’s a drive or bus ride away. I appreciated the thermal pools. The food, dinner and breakfast quality wasn’t the best. Quantity was ok. It was degraded since I been there last in 2009. Since 2009, the facilities have not been upgraded and look run down. The staff attitude was terrible with the manager hiding. I needed help with a medical issue, an ice pack to be put in a freezer that worked, it was the only hotel on my trip that did not help. The young staff tried but the senior staff did not take this seriously and it’s negligence. I don’t recommend this hotel if you have a medical issue, if you are expecting quality food and rooms, and especially if you are expecting decent service. There are other hotels in the area that can be better options, newer, and cheaper. Furthermore, while the rooms are decently clean, some guest left a fruit plate on one of the tables outside the room. It was still there 24 hours later.

I love this resort, I had the best experience. The staff are so friendly and caring, they had some puppies at the property when I visited and it made my entire trip:) I love the puppies and the cats at the resort I think it was the highlight of my stay. I hope the puppies can grow up happy there. Definitely recommend! Buffet has wide range of food, huge selection of Turkish desserts. Mud spa is very therapeutic and fun. Great for winter.

Pam Thermal hotel was one of the highlight of our trip to Turkey! We had originally planned one night there but after spending the day we realized we didn’t want to leave and changed our plans to stay there for an extra day! The place is really close to a quaint and friendly town (about 5-7 min walk) and only a short drive away from Pammukale thermal springs and historic Hierapolis and Cleopatra’s pool. The spa offers a lovely range of treatments and the mud mask will leave your face and body clean, smooth, and well hydrated! Arisa from the spa staff has talented hands and is a very intuitive healer! The reception staff is exceptional! We had a kerfuffle with our passports and they truly saved us! Gokhan and Buse deserve a special shout out and recognition- their patience, attentiveness, and willingness to help were commendable! They went above and beyond of what’s required and we hope the hotel recognizes and appreciates their contribution to the guests’ experiences as much as we do! Overall we HIGHLY RECOMMEND staying there and we will most definitely will be staying there again!

We had a wonderful stay at Pam Hotel. The hotel offers spacious, clean, and exceptionally comfortable rooms, along with a beautiful garden filled with palm trees. Meals are included in the room rate, which adds great value, but the highlights are undoubtedly the excellent thermal waters and the world-renowned clinic located within the hotel. It is an ideal destination for anyone seeking a thermal cure, relaxation, recovery, and overall well-being. The food was excellent, with a wide variety of high-quality options available for both breakfast and dinner. The staff were consistently friendly, welcoming, and attentive throughout our stay, and their outstanding service greatly enhanced our overall experience. The location is also very convenient, close to the local market and within easy reach of Pamukkale’s famous thermal pools and natural attractions, making it an excellent base for exploring the area. Overall, Pam Hotel is a relaxing and well-equipped property that combines outstanding thermal facilities, excellent food, warm hospitality, and a convenient location. We would gladly stay here again.