This was one of the best hotels we stayed in on our trip to Spain. The service was exceptional. Old school service. The rooms very comfortable and well stocked. I thought it was a small room until I went to others on the trip. We had a balcony that overlooked the Calle Estefeta where the bulls run. Many restaurants and cafes to enjoy. Everything is in walking distance that you would want to see.
Super cute hotel. Lots of old world charm and very close to a lot of great places to shop, eat, and explore. It was super convenient and great staying at the same hotel as our travel party. Would definitely come back next time I’m in town
Fantastic hotel. Right in the heart of the old town, on the main plaza, and perfect for everything. Everything was fantastic from the time we arrived. We arranged parking with the hotel so drove right up to the door, handed over the keys, and the car was taken care of until we left. The staff were great throughout, helpful, informative and friendly. The room was one of the nicest we’ve had in Spain and we’ve stayed in a lot of mainland hotels over the years. The double sinks were great, the shower was incredible, the biggest we’ve had, the inner door when closed completely isolated all noise. Staff were excellent, room was immaculate and really comfortable, bed was huge and comfortable, pillows excellent. I think we got a really good rate at £150 a night since this seemed like the kind of quality you get for a much more expensive hotel. We’d try to stay here again if we return to Pamplona.
The women at the front desk were unbelievably helpful, but the room we booked, which it was a Historic Junior Suite was not the room we received, the hotel room next to were smoking cigarettes constantly and our room smelled horribly, the hotel itself is extremely noisy specially during Running with the Bulls. The photos on the hotel website and Booking.com are NOT photos of the real lobby and hotel room. Again, women at the front desk were lovely but the manager and management were absolutely horrible. IF YOU ARE GOING TO PAMPLONA, THIS IS THE LAST HOTEL YOU WANT TO STAY AT. Book anywhere else!! Avoid La Perla!!
Great rooms. And the hotel management, Anna and Maria, were extremely helpful and professional - They will talk to you in both English or Spanish. One of them kindly helped us navigate the 4 level parking garage by running ahead of our motorcycles and showing us the entrance and then opening the gates as we passed through.
Monday through Friday 9 am to 7 pm EST
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