Westin Ottawa

Location is close to Parliament Hill but the area has lots of homeless people. When I went, the hotel is under renovation at the lobby and rooms. Expect construction noise from 7am to 5pm. Temporary lobby is small and crowded at times. Conveniently link to the mall which is a great plus.

We had a very pleasant stay. The staff, especially at the reception, were all extremely polite, helpful, and very friendly. As there is currently some construction work taking place in the hotel, we were given a room upgrade straight away. Depending on which side of the hotel your room is located, you may hear more or less of the construction noise. I think it would be important to mention the ongoing construction work when making a booking. Other than that, everything was great, and we were very happy with our stay overall.

Had an excellent experience from check in to check out. New king rooms were ver nice. The view from the Westin rooms overlooking parliament, the canal and Confederation Square are classic Ottawa postcard views. The Shore club for an evening cocktail was superb. I’m excited to see the new renovations currently under works!

This hotel is undergoing renovations. We stayed in one of the renovated rooms overlooking Parliament. The room was slightly below average compared to other Westin properties. The quality of the renovations is poor. There were gaps in much of the trim in the bathroom and caulking was sloppy even to the uninitiated. Our thermostat buttons were broken, the handheld shower was leaking and broken, our TV's streaming feature was on the fritz and the deadbolt on our door was so stiff that it took two hands to turn it. Otherwise the room was fine with standard Westin furnishings and bedding. Service was impeccable and staff was exceptionally friendly. The hotel is attached to the CF Rideau Center - a high end shopping mall and CF Rideau Center RED parking structure. The RED parking offers a less expensive alternative to Valet Parking. After you enter the entrance for RED parking, take the first available left and continue on for the entrance to Westin. You can access the Center from the Garage or from the 3rd floor inside the Westin. The hotel is ideally situated for walking to most of Ottawa's attractions and restaurants.