The transportation was efficient and we were thankful to have a ride secured from the airport. Please give credit to our driver, Ramses, as we accidentally left an item on the vehicle and he promptly returned it. We were very thankful for his help.
About Activity
What's Included
Includes
- Vehicle with air conditioning
- Experienced driver
- Civil liability and traveler's insurance.
Excludes
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Our punctuality policy does not require that you cannot wait more than 10 minutes after the established pickup time.
Language Offered
Additional Info
Cancellation Policy
Reviews
Alberto was waiting for us at the airport as we exited customs with a sign. Great drive to our hotel. He was personable and friendly. Highly recommended!
Driver was not in uniform. This made me a little uncomfortable. I questioned him and fortunately it was in fact our operator . He had arrived on time and did have a sign which indicated our name. The shuttle was in good condition and our drive was satisfactory,
The driver was waiting for me as soon as I left the baggage claim area. He was friendly and made the experience very comfortable and enjoyable. I would book with them again.
My family and I were extremely happy with our transportation from airport to hotel and vice versa. Our driver was on time at the airport when we came out. He transported us to our hotel in a nice comfortable and spacious van. And the way back to the airport he was on time at our hotel and got us back to the airport on time and safely. Our driver was very friendly and helpful with our luggage.
The transport from airport to our airbnb was excellent. Waiting for us as promised, van close by, and prompt but safe transport with a friendly driver. However, I ended up canceling the prepaid return trip because of poor communication. I texted several days in advance to obtain an ETA at our airbnb so we could plan our last day. I received a terse response that we would be notified the day before our departure; that msg didn't arrive until nearly noon that day and indicated a pickup time that I didn't think allowed sufficient arrival prior to our flight. [It ultimately would have, but we didn't want the stress.] I booked with another transport so we could plan accordingly.
Very timely and professional. Springer type vehicle was provided for our group of 8. Very affordable round trip option accommodated all of our luggage.
Driver was prompt and ready for us. Delivered us directly to our hotel and helped with the luggage. Communication beforehand was great too!
Both ways my experience was excellent!! The driver was polite and drove with care and the vans are very comfortable with AC Will do it again
Excellent service, was waiting for us as we exited airport. Friendly driver
Very punctual. Found the address. Kept in contact with email reminders.
Easy and seamless pick up experience from start to finish. Had no issues locating the driver and locating our Airbnb.
The driver was on time for our pickup and got us to the airport quickly and safely. Well with it. Would book again!
This was perfect for a group! They were waiting for us exactly where they stated and provided excellent service.
Driver was already at airport by the time we arrived. Friendly courteous and provided recommendations.
Great pick up and delivery. Courteous driver
All went well in spite of a change in our arrival time. ……………………………………………………………………………………………………………….👍
This was the best thing we could have done. Our transportation guides were very friendly and courteous. No waiting time at all!
I took this transportation twice. Both times being picked up from the airport and hotel the driver was prompt. Was a safe and pleasant experience
My driver had a sign waiting for me in the airport when I arrived and the ride was air conditioned and comfortable.
We booked round trip from the airport to our Airbnb. It was comforting to know that those transfers were all taken care of for a party of 9, ages 7 to 74. The vans were nice and comfortable and the drivers helpful—including making a stop at a bureau de change when the line at the airport was very long.
Traffic was very heavy due to road closures but our driver was very patient and imparted a lot of local knowledge along the way. Very enjoyable!
Our driver was friendly and professional. He found us easily and helped with baggage. He drove safely
Our driver met us at the airport with no delay. The van was roomy it was just the three of us. He helped us with our bags; and also sent us suggestions of things to do and see while in Oaxaca.
Great experience with great drivers very reliable. Would recommend for your travels. Pick up and drop off was smooth and comfortable
Husband and I were picked up at the airport by a very friendly driver. He had a sign with our name very easy to locate. Driver was very friendly and good driver. My husband asked questions and he was very knowledgeable.
Driver got pulled over by the police as we left airport and wasted a lot of time. I booked a return trip to the airport and no one contacted me to get pick up details. Had to take a taxi. Will never use again.
easy, fairly priced and reliable. No problems communicating with team. they took us on tour of Monte Alban and to the airport
Very responsive to our travel changes. Had a delay in our flight, but they knew our flight number and were waiting for us when we arrived 1.5 hours late. A group of six adult adults, two children, and we brought our own car seats. Be sure to let them know you will be bringing car seats as they will bring a slightly bigger van. Lots of luggage, but all fit well. Seamless interaction!
Excellent service! Our plane was delayed and our driver graciously waited for our arrival for about an hour, if not more. He mentioned points of interest during our drive to the hotel and gave us suggestions about where to go around the city. Would definitely recommend!
Driver was very friendly, made sure we had arrived to the airport. Gave us information for tours and activities.
I booked this transportation for a group of friends and it went smoothly! So smoothly, that I am in the process of booking them again for my next friends trip to Oaxaca!
I found communication confusing. I’m not very experienced using a computer or cell phone. I might have been better off using a regular taxi.
We are very pleased with the service. Nadia was making sure from the start to the end that the service went as expected. The driver couldn't have been nicer. When we are back in Oaxaca, we will seek this service for airport to hotel transfer.
Our driver dressed nicely in a uniform indicating the company name was standing right as we left bagged claim with a sign with my name on it. Helped us with luggage, confirmed our destination and took us to a very nice van that accommodated our 8 person group. Overall a flawless transport.
Great service , excellent communication and timely pickup. I would definitely recommend using this company.
Great communication and on time shuttles. If you want to schedule a shuttle from or to the airport this it the on. Thank you
Yazir was our driver both from and back to the airport. He was wonderful! Definitely recommend this service. They're on time and quick to respond to any questions. When we arrived in Oaxaca, Yazir was waiting with a sign with my name on it. He was easy to find, and parked very close to the arrivals gate. Everything about this service was really easy, and I would definitely recommend it!
Super easy and efficient process! Driver was ready for us the moment we cleared customs. Safely got us from the airport to hotel.
This worked out well. My flight on American Airlines from Dallas was supposed to land at 6pm in Oaxaca. There was mechanical problems with the plane but AA didn’t cancel till 11pm. Then they rebooked to take off at 5am and land 6:30 am. Then the plane still had mech problems and we didn’t take off till 9:45am. Viator hung in there for all of that American Airlines induced drama and was waiting at arrivals in Oaxaca when I landed (16 hrs late on a 2.5 hr flight from the AA hub). The driver was very pleasant and interactive on the 30 minute drive into town center. I’d use Viator again
They made it very easy to locate them inside the airport. Driver was friendly and helpful with our luggage. His English was very good and gave us lots of tips!
The service was punctual and the driver very courteous. The cars were both clean. I would highly recommend this car service.
Great driver. Was waiting for us when the flight landed and helped with our kids car seats. Prompt communication view WhatsApp.
Driver was on time , drove safely and spoke English! The car was new and very clean. I felt very safe.
The ride was great! It was smooth and got a little bit of history as we rode to our hotel. Thank you Elmer for making the trip safe and fun.
Go picked up in a brand new 15 passenger luxury van. Just the two of us. Driver was waiting when we arrived.
Driver was friendly, willing to help with my luggage, and polite. He was on time and got me to my hotel safe.
The pick up from airport was wonderful. But when we were picked up from hotel the car was extremely small and we barely fit with all our luggage.
If I could zero stars for this service I would. Paraíso Huatulco was the company that I booked for a 4:30am return trip to the Oaxaca airport. I booked the trip through Viator eight days prior and every subsequent email I received (four of them) confirmed a 4:30am pick up. We were outside at 4:20 waiting for the shuttle. After 20 minutes of standing around in the dark with a bunch of drunks I saw a message from 12 hours prior saying the pickup would be for 4:00. I didn't check my What's App so never saw the message and if I had, I would not have accepted the time change because that was way too early to go to the airport. They did not email or text me the time change, they just used What's App. We were able to hail a taxi for an additional $18USD (after paying Paraíso Huatulco $38.00USD). I reached out to the company asking for a refund because we didn't use their service nor did I agree to be picked up earlier than my scheduled time. They flat out refused so I am taking up the issue with PayPal and Chase. At this point it is not about the money, it is about the principal. The company that Viator sent to pick us up when we arrived in Oaxaca was great, but apparently they contract with 6 different companies and we just happened to be assigned to the lousiest one for our return. Total scam. I think the company must have had other trips booked around the same time so they decided to change our time at the eleventh hour. Buyer beware.
Great communication. They followed my flight and knew I was late. Israel was courteous and very helpful. Highly recommend. Gracias!
Monday through Friday 9 am to 7 pm EST
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