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Description
Comfortable Accommodations Hotel Santa Cruz Punta Zicatela in Puerto Escondido offers comfortable rooms with air-conditioning, private bathrooms, and city or inner courtyard views. Each room includes free toiletries, a shower, and a TV. Exceptional Facilities Guests can enjoy a sun terrace, a year-round outdoor swimming pool, and free WiFi. Additional amenities include a 24-hour front desk, concierge service, daily housekeeping, and a tour desk. Prime Location Located a 3-minute walk from Zicatela Beach and 3.7 mi from Puerto Escondido International Airport, the hotel provides easy access to local attractions. Guests appreciate the convenient location, comfortable beds, and attentive staff.
Reviews
No bad, no good. As a tourist destination, Zicatela disappointed me. It is full of hostels and shared places, without privacy. The room I had was well located, it is not for spending time in the hotel (it does not have amenities or much common space) but it is fine for sleeping. The service is not exceptional but it does its job. Indeed, their sheets and towels are stained, they should be changed. The room is clean, I do not recommend staying in Zicatela for more than two nights. It is full of motorcycles, the beach is dirty from gasoline and in the restaurants you will not find local food, only hamburgers and wings, all the local people here have already been displaced and the town is a pigsty.
Bed bugs! Very dirty! Don’t stay here!
I had bed bugs in my bed and showed this to the owner. His reaction was that he killed it with his nails and said: now there aren’t bed bugs anymore!!! I just stayed there for 1 hour and paid for 2 nights. They did not refund me.
The room is really dirty. Everywhere insects and cobwebs. The towels and bedsheets are really dirty, had blood stains.
Rude staff, unhelpful with a double booking that occurred due to their bad internet…
No place to store your clothes, shower doesn’t stay on unless you press a button pretty hard.
Not a 4 stars at all, they maybe stole them from another hotel I am not sure… hotel is still under construction!!
Dirty rooms and sink and stinky rooms.
Didn’t have the courage to try to get into that pool, disgusting and with some weird foam in it.
Never changed bed sheets in 3 days and you had to go and ask for toilet paper.
Worst experience ever, I would stay away… but if you have to stay here then book thru booking, it is 50% cheaper.
The worst hotel I have ever stayed. Absolutely no internet in 2 whole days, dirty pool, there is no sink you have to literally brush your teeth on the toilet. They lock the main door at night and it took 30 minutes for someone to respond and open it.
Hotel is new, and staff is very nice and try to help as much as they can. They are also very friendly.
It is also in a good location, a few streets from the beach and you can also walk to bars and restaurants.
My problem with this hotel are the rooms, beds are very comfortable, but there is no where to put your stuff. Bathrooms are also very very small, the sink is on top of the toilet with makes it very awkward to brush your teeth or if you want to wash your face you better go in the shower. But when you go in the shower it floods the whole bathroom.
Last but not least, the blinds are see through so you get no privacy at all, when you want to shower at night and walk naked trough you room every one can see you from the outside. And when you go to sleep you get a lot of light so you really can’t sleep trough the whole night.
