Availability
Description
This 4-star hotel is near a lake in a beautiful green park, a 10-minute walk from Nuremberg Main Station. It offers modern rooms, a small gym and an underground car park. All rooms at the Novina Hotel Wohrdersee Nurnberg City were newly remodeled in 2016 and feature air conditioning, a free mini-bar, Wi-Fi and a flat-screen TV with satellite channels. All bathrooms have a rain shower. The Hotel's restaurant serves regional Franconian specialties and international dishes. The Novina Hotel Wohrdersee Nurnberg City is steps from Durrenhof S-Bahn (city train) station. The NurnbergMesse exhibition center and Nuremberg Airport are easily reached by public transport. The hotel has a fitness area, and a jogging path runs directly past the hotel. Guests also enjoy free use of an internet computer in the lobby.
Facilities
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
The reception staff were nice especially Lia Sophie Bitterwolf. She’s the most friendliest, helpful and knowledgeable person I’ve ever experienced at any reception desk. An asset to the Hotel. I’d come back simply because of her personality and welcoming spirit. Breakfast was wonderful and extensive. The location is also very good. Everything is in walking distance. If walking isn’t your thing then busses, U and S Bahn are in very close proximity. Wöhrdersee is just across the road and worth exploring. A worthwhile stay. The only thing to pick on is that the bed was a bit hard for my liking but am being picky. Also you can’t stream. You need a stick for that, such as an Amazon Fire TV Stick HD (thanks for that info Lia).
When we arrived we got advice of how to get to the popular spots in neurenberg with a map which was very useful. When we got back to the room we were very happy with how it looked. The breakfast is very nice and the people baking fresh eggs on request is a very nice touch. (The coffee was also very good!) A few minor complaints; the shower is quite narrow, while the sink next to it is humongous, and the extra zoomed in mirror is not functional because it is mounted on the other mirror (too far from where you can stand).
It was easy to get to the city centre by foot or public transport and there is plenty of parking space with quute wide parking spaces.
I was not satisfied with the cleanliness of this hotel. The bed sheets were dirty, and I even found a cockroach on the sofa. Because of these hygiene issues, I cannot recommend staying here.
The staff at Novina Hotel were very helpful and welcoming. The breakfast was excellent with great variety. However, the pillows were extremely soft and uncomfortable, making it difficult to sleep. My friend in another room had the same issue. Firmer pillow options would greatly improve the stay.
I stayed at this hotel in Nuremberg two weeks ago and had a disappointing experience overall, although there were also some positive aspects.
Upon arrival on Friday night, Tuan Ang informed us that our reserved double room was no longer AVAILABLE because we had arrived late. Instead, we were given a room with two single beds and told to simply PUSH them together, which is not equivalent to what we had booked.
The following morning, I spoke with Alexander and another female staff member at reception regarding the issue. I explained that I needed to leave at 11:00 a.m. due to a prior commitment and could not wait until after midday for a room change. However, I was told that the only solution was to wait until later, as no immediate alternative was available. This meant I had to adjust my plans due to a hotel issue, which felt unprofessional and inconvenient from a guest perspective.
In addition, I felt that the communication from reception was not particularly welcoming or solution-oriented, as the focus was more on internal limitations than on finding a practical solution for the guest.
Later that evening, I followed up again with Tuan Ang. His response felt impatient and dismissive. When I asked for a piece of paper to note the names of the staff members involved in the morning shift, I was told that reception did NOT HAVE ANY PAPER available. The interaction ended ABRUPTLY with “OK, goodbye,” which felt unprofessional and left the conversation unresolved.
On a positive note, the restaurant staff were consistently kind, professional, and attentive throughout our stay. Special thanks to Hrisiana Yordanova, who handled our check-out on Sunday morning with great kindness and professionalism. She apologized for the inconvenience and showed genuine empathy, which left a very positive impression.
Because of the excellent service from the restaurant team and the positive check-out experience, I am reflecting a more balanced rating.
Guests choose and pay for specific room types based on clear expectations, and these should be respected to ensure a consistent guest experience.
