I would like to appreciate Bibin from the Housekeeping Department at Ayla Hotel for his excellent service and professionalism. He was very polite, helpful, and attentive to every detail. His dedication to maintaining cleanliness and ensuring guest comfort truly made my stay more enjoyable. Thank you, Bibin, for your outstanding hospitality and great work. Keep it up!
Everything is great until i was asked to pay an additional 10 oman riyal fee for my child which i already paid for online.
Not that far form UAE and KSA border, this hotel is a convenient stop for an overnight stay when traveling between Oman and KSA, UAE. The room was clean and comfortable, and the staff were friendly. I didn’t try the buffet breakfast, so I can’t comment on that. However, I did have the chicken biryani at the hotel’s RIMI restaurant, which was average, and the menu overall was quite limited. One advantage is the location the hotel is connected to a mall, so you have easy access to a supermarket, and some dining options. Overall, it offers great value for a moderate price.
The recipient service experience is very poor and lacking basic hotel service and is indeed in contrary of Omani welcoming culture. I have called the recipient at 12:00PM requesting late checkout and refused then requested to pay half day he allowed until 4 PM then I thought is done however he insisted to pay for the due amount immediately and not wait to checkout time. The hotel's poor treatment of guests and customer service is why I do not recommend staying at this hotel.
As a current guest at Ayla Ibri Hotel, I can wholeheartedly recommend this establishment for anyone seeking a comfortable and convenient stay in Ibri. Despite the fact that the hotel is currently fully booked and I needed to extend my stay, the management, particularly Fareed, was incredibly accommodating and ensured a seamless process. This level of dedication truly sets them apart. From the moment I arrived, all the staff members have been nothing short of pleasant and helpful. Their genuine smiles and willingness to assist with any request contribute significantly to the positive atmosphere. The rooms here are a highlight – they are consistently clean, remarkably spacious, and boast a modern aesthetic. It's clear that attention has been paid to providing a comfortable and inviting environment for guests. While the restaurant appears to be bustling, especially with it being Eid, I haven't had the opportunity to try it as I'm enjoying meals with family. However, the visible activity suggests it's a popular dining spot. Perhaps the best feature of this hotel is its direct connection to the local mall. This accessibility is incredibly convenient, allowing guests to easily find anything they might need without having to venture far. Overall, my experience at Ayla Ibri Hotel has been excellent. I highly recommend it and will certainly choose to book this place whenever I need accommodation in Ibri in the future.
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