We had an unpleasant experience at this hotel in Nice. First of all , it was under construction but they did not let us know when we wanted book the hotel! The breakfast area was closed for the first 2 days and they tried to serve the breakfast in our room with a limited menu. The next days, when the breakfast area was open, at the 8:15 AM, The staff's attitude in the breakfast area was aggressive, they slams everything, they started collecting all utensils from the tables and ordering the tables with so much noise when we were having our breakfast which made our time so uncomfortable. The breakfast quality was terrible and the last day when at 8:13AM we arrived, it was almost empty and when we asked , they brought us almost nothing!!! The overall condition of the hotel was outdated, even the towels were so old looks likes since 10 years ago they have been using those, and all these conditions making it unsuitable for a comfortable stay. The price respect to the quality was so high and there were only 2 persons at the desk who could speak english! Not recommended at all!
Nice Pam Hotel
Address: 26 Rue SmolettAvailability
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Facilities
Reviews
Great location, 5 minutes away from the port and 20 minutes to the Beach . It’s easy to reach the Attractions of Nice as it’s 2 minutes walk away from a tram station . The hotel rooms are comfortable with AC and a fridge however the room we had we couldn’t open the window which made the room quite hot even with AC on .
Pros: Good clean hotel, a bit expensive if you pay on checkin and not book in in advance. Internet is fast. Close to center, with big supermarket nearby (carefour) and a tram line close. Cons: Its not the hotel fault but :The parking is 15 euros per day. It is impossible to find a free parking space nearby and the only solution (local ones are doing it a lot) is to double park the car on the street. I left the door sign to not clean the room but the room was cleaned and the sign removed. The bathroom needs some repairs.
In case the hotel is an 4star Hotel, which is maybe in France that case. But. - then this one guy behind the reception should leant be nice, the rest of the employees was really courteous. - parking cost 20€ a day, but it’s under the hotel and I guess just for the hotel, so it’s fine. - didn’t had a breakfast there, so I can’t say any about it. - the room was ok, I found some branding hold in the curtains and covers, that should be not on a 4star! - in total the hotel should need a renovation.
The rooms are so outdated!!! They’re unclean, there’s bed bugs, the bathroom is old and gritty, the curtains haven’t been cleaned. The room is falling apart (room 208 and 212). The hotel lobby is where they’ve spent the money. It’s NOT a 4 star at all. No manager on site and unable to deal with our complaint and refund. No customer service at night. We didn’t stay - had to find another hotel. Spent hours trying to get in touch with the manager. Awful. Do not stay here.
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