Only complaints were the smelly water from the tap and the difficulties getting toilet roll, and there is no cocktails despite showing it online. Its a great location, very convenient for the airport and lime bikes and a tram into Nice is a short walk. After we checked out we were able to spend time in the downstairs seating area and the pool. Very nice. Would be nice to have some seating outside for smoking.
Positives: The rooms are soundproofed exceptionally well The blanket is large so there is no problem with sleeping The price is reasonably low compared to other hotels in the area Negatives: They don't clean the room normally, only if you ask for it. The breakfast is very poor, lack of options and the service is slow The reception hardly speaks english The fire alarm is an actual problem, it went off during breakfast (somebody vaped in their room) and it took them around 15 minutes to turn it off The hotel service overall feels extremely mediocre
We took the premium studio which was nice. The bed was kind of hard and definitely didn't feel like what you'd expect in a "premium" room. We enjoyed the rooftop pool but there was no umbrellas like advertised on the pictures. There was also no towels available at the pool, so I guess you're supposed to bring your own personal towel or the bath towel from your room. Breakfast was good. The checkout is at 11:00 but the maid walked in our room at 9:50 without consent and then apologized when she saw that we were still in the room.
My stay at this hotel was very disappointing. Although the rooms were clean, the common areas were not well maintained. The carpets in the hallways were dirty and appeared not to have been vacuumed for a long time. The most concerning incident occurred at 4:00 a.m. when the fire alarm went off. Guests were evacuated, but the hotel staff completely disappeared and provided no information whatsoever. There was total chaos. Families with children were left standing outside the building without knowing what was happening or whether it was safe to return. This is absolutely unacceptable. In the end, guests returned to their rooms on their own because no member of staff was available to explain the situation. In addition, the receptionist refused to communicate in English, which is highly unprofessional for a hotel serving international guests. The breakfast selection was very poor, and the toaster was out of order. Situations like these are completely unacceptable and should never occur in a hotel that claims to provide professional service and ensure the safety and comfort of its guests.
Rooms were not really clean. Some Towels even with stains. Rooftop was not accessible during our stay. Only positive point was a welcoming front office gentleman working at reception. Paying extra for parking was well communicated before arrival and I was fully aware of it, but the fact that you are being charged for using own amenities of hotel is a bit sad.
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email