Availability
Description
At Regalia Gold Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by Regalia Gold Hotel simplify the organization of your excursions, tourist activities, and other adventures in Nha Trang. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Regalia Gold Hotel. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Regalia Gold Hotel also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At Regalia Gold Hotel, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available. At Regalia Gold Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to steam room and spa for ultimate relaxation.At Regalia Gold Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Regalia Gold Hotel, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
А truly wonderful hotel—everything was absolutely impressive! The 40th-floor swimming pool offers a breathtaking view of both the city and the sea. With plenty of elevators available, you never waste time waiting. The 40th-floor restaurant also serves a delicious Tom Yum soup. The location is perfect: right outside the hotel, everything is within reach—shops, spa salons, the beach, and a shopping mall. Huge thanks to all the staff; my entire family was absolutely delighted with our stay.
Worst stay in Vietnam: non-existent service and total neglect
We arrived with high expectations, but the experience was disastrous right from check-in. At the entrance, no one ever opened the door for us or offered help with our luggage—an attitude that remained consistent throughout our three-day stay. When we arrived at the reception at 1:50 PM, we were rigidly told to wait until 2:00 PM before proceeding, without the slightest ounce of flexibility. Only a single key was provided for two guests, which made coordinating our schedules a constant hassle.
The room confirmed the poor quality of the property:
Non-existent cleanliness: Obvious dust bunnies on both the floor and the nightstand. An empty pizza box left next to the trash bin stayed there for the entire stay without anyone ever taking it out.
Poorly designed and dirty bathroom: The bathtub/shower combination inevitably floods the entire floor every time it is used. Over three days, we were provided with only a single roll of toilet paper (we had to ask for more to avoid having to use tissues). The provided shower gel was old, clumpy, and practically solidified; I intentionally left it open in the sink, and not a single staff member bothered to replace or remove it for three days. Fortunately, we had brought our own toiletries.
View and comfort: The window faced a concrete wall and other windows less than 10 feet (3 meters) away, offering a direct view of nothing but the neighbors' hanging laundry. The Wi-Fi was painfully slow and practically unusable.
Staff attitude: The staff was unwelcoming, with never a smile or the slightest willingness to help. Even at breakfast, the waitstaff looked visibly annoyed just doing their jobs or asking to clear the plates.
A hotel with zero interest in customer care or basic hygiene standards. Stay far away.
I honestly don’t understand how this hotel has a 9.4 rating. Receptionist should get some retraining.
The problems started the moment we arrived. There was no doorman or bellman to help with our luggage, so we carried everything ourselves. At check-in, I asked if there was a bellman available and the receptionist simply stared at me without answering. I also had to remind the staff to tell me whether breakfast was included and if complimentary Wi-Fi was available. I still don’t know if the hotel has a private beach area because no one mentioned it.
The room itself is also disappointing. The towels feel old and worn out, and the lighting is so dim that the room feels dark even with the lights on. These are not details I would expect from a hotel claiming to be 5 stars.
I hope the rest of my stay improves, but first impressions matter. I’m still confused if there’s a pool or what other amenities are at this hotel and it wasn’t like I checked in at a super busy time. It was 7pm so legit they had nothing else to do but give us a quick run down of the accommodation.
Positives of this hotel.
• location. Great walking the streets for shopping, massages and restaurants.
• Rooftop bar and restaurant area is stunning. Probably one of the best views in Nha Trang of the city.
• rooms big and clean enough but more your 3.5/4 star level.
Negatives
• breakfast is very busy and feels more about quantity rather than quality.
• lifts always full. Maybe just a busy period but we stayed here April and Tuesday was hectic.
• WiFi was slow.
• no privacy on balcony where others can see you. Also no seats.
• they will only provide you one room card which is very annoying if you have a family wanting to do different things.
If you love the central city life and want a good 3.5/4 star option then I would chose this hotel.
Amazing hotel in the middle of nha trang, the beds are so comfy and the rooms are brilliantly clean. There is a stunning pool at the top of the hotel which has a fitness gym, spa and a bar to order drinks/food from. It's open in the evening too for drinks while looking out at the city lights. The staff are very kind and attentive and clean the rooms daily.
