Infrastructure of the beach - but the noise is not interacting. Close to everything. Rich breakfast. Helpfull stuff. Very big rooms. Important - : Apparently in this hotel (maybe in other) at age of smaller that 12 years, the child suppose to sleep with the parents..it was not mention in the order and we had to add additional (low cost) after discussion with the stoluff.
It was the best month in this hotel, and honestly, I don't know why it has 4 stars. The room was in perfect condition, the towels and bed linen were changed every day. The staff was incredibly kind and attentive, couldn't find anything to complain about. The hotel location couldn't be better; we stayed on the 10th floor, and it had the best view of the city, sea, and mountains. The breakfasts were varied, with both Vietnamese and European food. Overall, everything was great, 5 stars!
Everything was really good and the staff was so kind. However, the sound of construction was so loud from dawn, and the sound of employees talking about whether they were working in the morning was too loud, so We had to get up at 6 a.m. every day. Other things besides this were very good. If only this part is improved, I think it will be the best hotel in Nha Trang.
I had a wonderful 5 night stay at the Novotel Nha Trang. My sea front was extremely comfortable and I enjoyed time on the terrace overlooking the beach. I found the staff to be very hospitable, and welcoming. My room was kept impeccably clean. The breakfast buffet offered a wide variety of local and western dishes. I loved the local dishes in particular. The hotel boasts a strategic location, being close to the beach, shopping and restaurants. Overall a great place to stay in Nha Trang, and I certainly will be returning in the future.
By choice, we would have given the hotel 4.5 stars. The hotel is in a very good location, near to the beach, night market, restaurants and shops. Our room, 1210 faced the sea and had a balcony where it was possible to sunbathe up till late morning, before we lost the sun. Our room & toilet/shower room were clean and roomy. BE AWARE, when turning on the hot tap on both the hand basin and shower, the water is literally BOILING 🥵 For example, with the hand basin if you turn the tap too far left, the water is scalding to the touch. There should be a written warning for others. Otherwise, the shower is okay, if a little confusing to use. It has a sunken bath, that we never used as it would take an age to fill. The toilet worked by pushing stainless steel panels, instead of buttons, which confused us for a few moments. There was shower gel, shampoo and hair conditioner in good size containers. Body lotion was available upon request. A couple of negatives were that no dressing gowns and the TV was very limited. But then if a Vietnamese person came to the UK, they’d struggle to find anything to watch. Breakfast was not included in our room rate, which suited us, as we could use it when we fancied it. There was a vast choice of food to suit everyone’s taste, although like all things, they become a bit repetitive after a few days. So we tried a couple of local places like Cheers and Cafe Culture for breakfast, which were fine and reviewed separately elsewhere. The swimming pool has around 8 sun-beds, but the sun never reached the pool area. The pool water was freezing, but some more hardy people used it. The bars had happy hour (s) twice a day, 2 for the price of 1, which was nice. The way the downstairs bar area was laid out, was not great for mingling. If you like cake, there is a great little bakery just round the corner, ‘Banh Ngon Moi Ngay’. It’s cheap and the cakes are lovely. Just go out of the hotel entrance, turn left then left again at the next turning, 100 yards up on left. The staff were great, especially those on reception. I must praise Yen Fo, Gia Huy, Huy Bell, Viet Fo and Vy Fo, whose names I’ve probably misspelt, who could not have more helpful. For example, other than snorkelling and mud baths, the main attraction in Nha Trang is the VinPearl cable ride to Harbour City and VinWonder Theme Park. The staff on reception helped us to book everything and got us a ‘seniors’ discount as we are over sixty. They arranged everything, which saved us the problem. Nha Trang is very popular with Russian tourists, as was our hotel, we didn’t meet many guests from the UK.
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